Temukan Tiket Murah ke Brisbane

Kontra: Cancel last minute and no compensation given, how rude it is.

Pro: There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching

Kontra: The seats on the 737-800 have quite limited legroom

Kontra: Food Seats cramped

Kontra: Delayed for more than an hour..

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Very smooth and easy process boarding and taking off

Kontra: No entertainment

Pro: the crew was patient and supportive (both flight and ground crew).

Kontra: the temperature could have been warmer.

Pro: Nice crew inside the plane

Kontra: It is outrageous the price for overweight cabin that was not even 10kg. Not food or entertainment included in ticket price. Even if it's a short flight, at least water to keep passengers hydrated should provide. Really uncomfortable with this situation.

Kontra: Cheaper checked bags

Pro: Yes crew amazing and seats comfortable

Kontra: Try keeping to scheduled time.

Pro: Their Dreamliner plane is spacious, well fitted, not cramped.

Kontra: Unable to listen to movies with their headphones - too much static

Pro: Gave me aisle seat, great service

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Kontra: Nothing.

Kontra: Change to HiFly plane - noticeable difference in most aspects

Pro: Nothing actually

Kontra: Late departure, uncomfortable seats, rude staff

Pro: It was a routine flight experience

Kontra: The flight was half an hour late arriving

Kontra: Average service, too bad they are partnered/owned by Qantas

Pro: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Kontra: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

Kontra: It could have not been 2.5hrs delayed

Pro: Crew

Kontra: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Kontra: Average service, too bad they are partnered/owned by Qantas

Pro: Norhing

Kontra: Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

Kontra: Entertainment system was playing up and crew had to reboot it several times

Pro: Great flight. Efficient and great service.

Kontra: Seats very uncomfortable.. glad it was only a few hours.

Pro: Dear ok

Kontra: Some of the Crew attitude could be better

Pro: Crew was amazing, first time on Economy Premium, really worth it.

Kontra: Need better food.

Pro: Landed 30mins early

Kontra: Better management of people boarding from the front

Pro: Crew were very attentive and polite. Better than Singapore or Air NZ.

Kontra: Self check in was chaos. Labeling suitcases was difficult to do yourself and many needed help. If you didn't follow instructions to the letter the auto reader didn't work. Many were very frustrated including Virgin staff who were clearly run off their feet trying to cope. Scrap the system .

Pro: Crapped seats too close. Seat belts too short.

Kontra: All good. Got a great seat with leg room so can't complain. Many thanks

Kontra: Small walkway and seats.

Pro: Nothing special. Just ok. Crew friendly.

Kontra: Flight delayed by one hour. Seats pretty well worn. Hard on the derrière.

Pro: The price is in good relation with the quality of service.

Kontra: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners

Kontra: Cramped seats

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Same as previous, no fuss.

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: On time

Kontra: Free food or water

Pro: The crew heard this person carrying on and did nothing

Kontra: Another passenger was rude and disrespectful to personal space in my seating

Pro: Older plane with uncomfortable seat

Kontra: The seat on the plane was old and uncomfortable

Kontra: It was 1 hr delayed then when boarded there was some technical fault and we were left boarded with door open for about an hour. There was no offer of water or any drink. Seats I didn’t find comfortable. The cabin had significant rattle. Overall a very poor experience in today’s day and age.

Pro: Crew were ver friendly

Kontra: Late departure?

Pro: everything was good

Kontra: a screen at the seat.

Kontra: Leaving the day before. Not having just one but three delays and three changes of flights.

Pro: Comfort

Kontra: No entrtainment available

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: Food and drink good and staff served any time when asked no payment needed for alcoholic drinks

Kontra: Nothing

Pro: The crew was nice and friendly, food was ok

Kontra: Food should request order by the crew, rather then trolly push like an old style

Pro: I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!

Kontra: Seats too narrow in Economy.

Pro: nothing

Kontra: 3 hours delay for a flight of 1 h 45 min

Pro: Crew were polite

Kontra: Smelled like piss

Pro: Norhing

Kontra: Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

Pro: Crew

Kontra: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Kontra: Slugged $60 for having one kg extra than on the flight down. Rep Australia in senior golf event ..given a wine box this was weighed too. What a rip off!