Overview

JW Marriott Cancun Resort and Spa
Top Luxury Hotel

Boulevard Kukulkan, 77500 Cancun, QR, Mexico
+52 998 848 9600

Rp 3,640,000+

Overall guest ratings

9.2/10 Excellent
Based on 1,137 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.3
  • 5.0

Good to know

  • Great view
  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    Discover a lifetime's worth of memories at the JW Marriott Cancun Resort & Spa. We boast a sensational beachfront location in Cancun's famous Hotel Zone, as well as five-star resort lodging and a remarkable selection of luxury amenities. Each of our 448 hotel rooms and suites offers its own private balcony with dazzling ocean views; our rooms also feature luxury bedding, a marble bathroom, a mini-bar and much more. Visit us to enjoy Mayan-inspired treatments at the largest spa in all of Cancun, which features a sparkling Olympic-style pool, tennis courts and a steam room. In addition, we showcase an infinity pool, a staggering variety of first-rate restaurant options and over 45,000 square feet of sophisticated event space for those seeking a distinctive venue for a social or business gathering. And thanks to our excellent location, you'll benefit from easy access to many captivating landmarks and shopping attractions. Visit the JW Marriott Cancun Resort & Spa for a luxury experience unlike any other.

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    Marriott

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,137 reviews
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.2 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
      10.0 "100% enjoyed the lobby entrance."
      7.1 "71% thought the architecture was beautiful."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      7.9 "79% found the restaurant service to be one of the best."
      7.1 "71% said the recreation staff was great."
      7.3 "Lovely pool/beach service, according to 73%."
      7.1 "Management was excellent, said 71%."
    • 5.0 "Average value."
      6.9 "69% thought it was adequately priced."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 602 reviews
    • 9.4 "Excellent pool."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 6.4 "Vibe was decent."
    • 4.7 "Value below average."
      0.5 "The price was too high for 95%."
    • 4.4 "Internet is poor."
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    Overall rating

    9.0 Excellent
    Based on 454 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "Excellent pool."
    • 8.7 "Food is delicious."
    • 4.6 "Value below average."

    Overall rating

    9.0 Excellent
    Based on 79 reviews
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent amenities."
    • 8.9 "Beach is lovely."
    • 7.6 "Nice rooms."
    • 4.9 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great view"
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    good beach
    jw marriott
    cancun resort
    friendly staff
    infinity pool
    jw marriot
    great view of the ocean
    pool and beach
    ocean view
    indoor pool
    amazing staff
    food was tasty
    wifi breakfast free
    flea market
    great variety of food

    Photos

    Photos

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