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The Ritz-Carlton, Chicago
Best Shopping

160 East Pearson Street, Chicago, IL 60611-2308, United States
+1 312 266 1000

Rp 3,493,334+

Overall guest ratings

8.8/10 Excellent
Based on 646 reviews

Review highlights

  • 9.9
  • 8.5
  • 6.3
  • 6.0

Nearby

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 646 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
    • 7.1 "Nice rooms."
      10.0 "100% thought the view was good."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.3 "Vibe was decent."
      5.2 "52% considered the lobby entrance to be so-so."
      6.7 "Only 67% thought, the hotel was luxurious."
    • 6.3 "Sufficient wellness & sports facilities."
      6.7 "For only 67%, the fitness area was satisfactory."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
    • 5.3 "Average value."
    • 4.7 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.9 "Bar is not good."
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    Overall rating

    8.8 Excellent
    Based on 419 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 7.0 "Nice rooms."
      6.8 "Beds were acceptable for 68%."
      6.5 "Only 65% said rooms were clean enough."
    • 6.7 "Vibe was decent."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.0 "Average value."
    • 4.9 "Breakfast is below average."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 167 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "High comfort."
      8.0 "80% thought rooms were spacious."
    • 7.3 "Nice rooms."
      10.0 "100% thought the view was good."
      8.0 "80% thought rooms were spacious."
    • 6.6 "Average amenities."
    • 6.1 "Vibe was decent."
    • 5.4 "Average value."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 25 reviews
    • 8.3 "Great service."
    • 7.1 "Nice rooms."

    Overall rating

    8.7 Excellent
    Based on 32 reviews
    • 8.3 "Great service."
    • 7.0 "Nice rooms."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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