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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 943 7200

Rp 1,720,000+

Overall guest ratings

8.6/10 Excellent
Based on 1,655 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.8
  • 5.9

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Great shopping

Nearby

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    About

    The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the WestinWORKOUT® Fitness Studio and then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 33 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like flat screen television, in room internet and Heavenly® Beds.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,655 reviews
    • 10.0 "Wonderful beach."
    • 9.4 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
      8.8 "88% were impressed by the valet service."
      7.1 "71% found the restaurant service to be one of the best."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.6 "86% thought it was clean."
    • 6.8 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.1 "Value below average."
      4.8 "52% thought it was overpriced."
      4.0 "60% said the breakfast was too expensive."
    • 3.7 "Internet is poor."
      4.8 "52% thought it was overpriced."
      0.4 "96% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
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    Overall rating

    8.7 Excellent
    Based on 844 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Incredible bar."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.6 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.7 "Only 57% said the rooms were modern."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 4.0 "Value below average."
    • 3.9 "Internet is poor."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 579 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 6.5 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
    • 5.4 "Vibe was decent."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.1 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.3 "Internet is poor."
      4.4 "56% thought it was overpriced."
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    Overall rating

    8.9 Excellent
    Based on 99 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 7.0 "Nice rooms."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 4.4 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 132 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.7 "Average comfort."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.1 "Vibe was decent."
    • 3.8 "Value below average."
      4.5 "55% thought it was overpriced."
    • 3.6 "Internet is poor."
      4.5 "55% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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