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Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, 22297 Hamburg, Hamburg, Germany
+49 40 513 030

Rp 1,280,000+

Overall guest ratings

8.7/10 Excellent
Based on 1,340 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 6.9

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Friendly service
  • Close to public transport

Nearby

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    About

    The BEST WESTERN PREMIER Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm; with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,340 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.5 "95% thought it was clean."
      9.4 "94% said the bathroom was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.1 "Excellent wellness & sports facilities."
      8.9 "89% loved the sauna."
      8.9 "top-notch fitness area, thought 89%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
      8.7 "87% loved the menu selection."
      7.0 "70% loved the dining experience."
    • 6.9 "Average value."

    Overall rating

    8.4 Excellent
    Based on 830 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 9.3 "Excellent wellness & sports facilities."
      9.1 "91% loved the sauna."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.5 "95% thought it was clean."
      9.5 "95% said the bathroom was clean."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
      8.6 "86% loved the menu selection."
    • 7.0 "High value."

    Overall rating

    8.3 Excellent
    Based on 214 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.6 "96% thought it was clean."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 8.4 "Food is delicious."

    Overall rating

    8.2 Excellent
    Based on 147 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 8.4 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 8.3 "Vibe was good."
    • 7.2 "Nice rooms."
    • 6.6 "Average value."
    • 5.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.0 "For only 60%, the noise level was all right."
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    Overall rating

    8.3 Excellent
    Based on 147 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Excellent wellness & sports facilities."
    • 9.0 "Perfectly clean."
    • 8.6 "Food is delicious."
    • 8.6 "Breakfast is good."
    • 6.7 "Average value."
    • 6.1 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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