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Crowne Plaza Hamburg - City Alster

Graumannsweg 10, 22087 Hamburg, Hamburg, Germany
+49 40 228 060

Rp 973,334+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.1/10 Excellent
Based on 3,547 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.6
  • 5.1

Good to know

  • Very quiet
  • Friendly service

Nearby

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    About

    Celebrate business success at the Crowne Plaza Hamburg-City Alster hotel, near Lake Aussenalster and 10 minutes' walk from the city centre. You'll be energised by the bright, white and soaring atrium of Crowne Plaza Hamburg-City Alster 's Lobby, located on Graumannsweg in central Hamburg. Our friendly Front Desk staff will direct you to your modern room, or you can sit back with a coffee in our trendy King George Bar . It's 20 minutes' drive from Hamburg Airport to Crowne Plaza Hamburg-City Alster, which sits near the east bank of picturesque Lake Aussenalster. Stroll 20 minutes to Hamburg Central rail station or 10 minutes to Uhlandstrasse subway station . Our Concierge will assist you with personal requests including boat tours at Hamburg's harbour or along the city's plentiful canals, or tickets to musical theatre. Be sure to sample a wide range of regional and international cuisine at the elegant Blue Marlin restaurant. Wireless Internet is free of charge available throughout the whole hotel . Keep your schedule free for some me-time at a peaceful lakeside cafe or join colleagues for rousing musicals at theatres in Hamburg's lively city centre. We strive to make business fun at Crowne Plaza Hamburg-City Alster .

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 3,547 reviews
    • 8.8 "Location is great."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
    • 7.7 "Internet works."
    • 5.1 "Average comfort."
    • 5.1 "Pool is mediocre."
    • 4.8 "Rooms are not good."
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    Overall rating

    8.0 Good
    Based on 2,376 reviews
    • 9.0 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.4 "Near to public transport, according to 94%."
      9.6 "Easily accessible by car, said 96%."
      9.3 "93% thought it was easy to get to the train station."
      8.3 "83% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
    • 7.2 "Internet works."
      7.3 "73% said the wifi quality was great."
      7.6 "76% thought it was a great value."
    • 5.7 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.0 "Desserts were ok, said 60%."
    • 5.5 "Vibe was decent."
    • 4.9 "Not very comfortable."
      1.9 "81% said rooms were small."
      1.3 "87% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 4.3 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.3 "87% criticized the small bathroom."
      0.5 "95% had problems with the shower."
      3.6 "64% found problems with the furniture."
      1.2 "Air conditioning was criticized by 88%."
      3.5 "65% said the bathroom was dirty."
      3.4 "66% thought the tv was sub-standard."
      2.6 "74% were disappointed with the minibar."
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    Overall rating

    8.0 Good
    Based on 602 reviews
    • 9.3 "Excellent breakfast."
    • 8.8 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      9.3 "Near to public transport, according to 93%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 7.5 "Internet works."
    • 5.4 "Pool is mediocre."
    • 5.0 "Average value."
      2.1 "79% said the breakfast was too expensive."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      1.3 "87% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      1.3 "87% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 212 reviews
    • 8.8 "Great service."
      8.0 "80% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.8 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      9.3 "93% thought it was easy to get to the train station."
    • 8.7 "Breakfast is good."
    • 7.7 "Internet works."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.4 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.4 "Pool is mediocre."
    • 5.3 "Vibe was decent."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.5 "Wellness & sports facilities were not very nice."
      2.2 "78% were unhappy with the sauna."
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    Overall rating

    7.8 Good
    Based on 354 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.3 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 8.1 "Breakfast is good."
    • 7.8 "Good bar."
    • 7.8 "Internet works."
    • 6.1 "Food is average."
    • 5.2 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.3 "77% complained about the bathroom."
      3.3 "67% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      0.6 "94% had problems with the shower."
    • 4.4 "Value below average."
      1.6 "84% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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