Overview
Back to all Hanoi hotels

The Palmy Hotel And Spa
Best Restaurants & Bars

Number 04, Bao Khanh Lane, Hanoi 70000, Vietnam
+84 438 286 622

Rp 546,667+

The Palmy Hotel And Spa - Hanoi - Building Provided by Agoda
The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Agoda The Palmy Hotel And Spa - Hanoi - Bar Provided by Hotels.com

Overall guest ratings

8.7/10 Excellent
Based on 1,537 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.7
  • 6.5

Good to know

  • Comfortable beds
  • Clean rooms
  • Great reception
  • Friendly service

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, The Palmy Hotel & Spa offers an airport shuttle (available 24 hours) for USD 28 per vehicle one-way. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and grab a bite to eat at Palmy Hotel SpaRestaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer LCD TVs and DVD players.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Child pool
    • Coffee shop
    • Safe
    • Airport shuttle
    • Terrace/Patio
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    • All reviews
    • Couples
    • Families
    • Business
    • Solo
    All reviews

    Overall rating

    8.7 Excellent
    Based on 1,537 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      9.6 "City centre within easy reach, said 96%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      7.5 "Housekeeping was great, according to 75%."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.0 "For 60%, terrace was good enough."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Only 51% found the balcony ok."
      5.6 "Only 56% thought the furniture was functional."
    • 6.5 "Sufficient wellness & sports facilities."
    • 2.9 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,060 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 6.7 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.3 "Only 53% found the balcony ok."
      5.6 "Only 56% thought the furniture was functional."
      6.6 "Only 66% said the rooms were modern."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.4 "Breakfast is mediocre."
    • 2.8 "Disappointing internet connection."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 169 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.5 "Good vibe."
      7.8 "78% enjoyed the friendly atmosphere."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."

    Overall rating

    8.6 Excellent
    Based on 307 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Sufficient wellness & sports facilities."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      5.1 "Only 51% found the balcony ok."
    • 2.5 "Disappointing internet connection."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou
    Photos

    Photos

    The Palmy Hotel And Spa - Hanoi - Building Provided by Agoda
    1/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Agoda
    2/38
    The Palmy Hotel And Spa - Hanoi Provided by Agoda
    3/38
    The Palmy Hotel And Spa - Hanoi Provided by Agoda
    4/38
    The Palmy Hotel And Spa - Hanoi - Lobby Provided by Hotels.com
    5/38
    The Palmy Hotel And Spa - Hanoi - Front desk Provided by Hotels.com
    6/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    7/38
    The Palmy Hotel And Spa - Hanoi - Restaurant Provided by Hotels.com
    8/38
    The Palmy Hotel And Spa - Hanoi - Spa Provided by Hotels.com
    9/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    10/38
    The Palmy Hotel And Spa - Hanoi - Building Provided by Hotels.com
    11/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    12/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    13/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    14/38
    The Palmy Hotel And Spa - Hanoi - Balcony Provided by Hotels.com
    15/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    16/38
    The Palmy Hotel And Spa - Hanoi - Restaurant Provided by Hotels.com
    17/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    18/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    19/38
    The Palmy Hotel And Spa - Hanoi - Restaurant Provided by Hotels.com
    20/38
    The Palmy Hotel And Spa - Hanoi - Lobby Provided by Hotels.com
    21/38
    The Palmy Hotel And Spa - Hanoi - Lobby Provided by Hotels.com
    22/38
    The Palmy Hotel And Spa - Hanoi - Lobby Provided by Hotels.com
    23/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    24/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    25/38
    The Palmy Hotel And Spa - Hanoi - Hall Provided by Hotels.com
    26/38
    The Palmy Hotel And Spa - Hanoi - Spa Provided by Hotels.com
    27/38
    The Palmy Hotel And Spa - Hanoi - Hall Provided by Hotels.com
    28/38
    The Palmy Hotel And Spa - Hanoi - Bathroom Provided by Hotels.com
    29/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    30/38
    The Palmy Hotel And Spa - Hanoi - Hall Provided by Hotels.com
    31/38
    The Palmy Hotel And Spa - Hanoi - Patio Provided by Hotels.com
    32/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    33/38
    The Palmy Hotel And Spa - Hanoi - Building Provided by Hotels.com
    34/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    35/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    36/38
    The Palmy Hotel And Spa - Hanoi - Bedroom Provided by Hotels.com
    37/38
    The Palmy Hotel And Spa - Hanoi - Bar Provided by Hotels.com
    38/38
    Map

    Map

    › ›