Recent reviews
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8.0
First class from the moment we walked through the door! Any and all requests that we had were immediately fulfilled. The staff working at the hotel are top notch. Since we arrived early our room was not ready, but we were shown two other rooms and chose the second. Great attention to detail from the free Turkish Delight placed in the center of the enormous bed to the hand written note "to our special guests." A wonderful place run by wonderful people with both taste and talent. We did not feel like a number at Sirkeci Konak but rather were given individual attention. Ezgi Kepsutlu gave us special time in laying out the details of how to get to where we wanted to go and answered other questions that we had. We will return!
review from KAYAK -
6.7
The Excellent staff attention. At every turn they went out of the way to be helpful. The billing charges from Booking.com were not clearly stated to us by booking.com so there were unexpected charges at the end.
review from KAYAK -
8.0
The staff were attentive to our every need and friendly without being too effusive. Nothing was too much trouble. When we were kept awake by overnight building work in the building next door (which was beyond their control) they gave us a rebate on our bill. I would have prefered more drawer space for clothes in the room.
review from KAYAK -
6.3
Fantastic location: within easy walk of the Haggia Sophia, Blue Mosque, the Grand Bazaar and the ferry port. Off the main road on a quiet side road and very close (less than 50 metres) from the nearest tram stop. Wonderful staff and superb Guest Relations staff made us very welcome. Rooms were clean, very comfortable and well furnished. The bathroom was small but perfectly adequate for our needs, was clean and everything worked as expected. The bedrooms are not huge but we had a small balcony where we could stand but not sit outside. Breakfast was fantastic and varied and the complimentary teatime Apple/Turkish tea and rolls were a nice touch as were the delicious Turkish Delight found on arrival and at departure. There was nothing really which troubled us. Some of the walls seemed thin and we could occasionally hear voices but the guests were all well mannered so not really a problem. The taxi driver found it very difficult to find the hotel despite asking several people in Istanbul but not really a fault of the hotel! Take directions if you have them - the taxi drivers are not like those in London who know every street in their city.
review from KAYAK -
7.3
This hotel is extremely well located. Great staff. Available and always helpful with a smile. Top of our priority list when we go back to Istanbul.
review from KAYAK -
8.0
The location near the railway station, Topkapi and Hagia Sofia was really good. The hotel is not the largest (in any sense) but the service was generally impeccable. Breakfast was good and the small baths in the basement section a delight. Nicely done rooms. Our room was quite narrow. The bar in the lobby was not manned but one had to ask bell boy or find a waiter.
review from KAYAK -
8.0
Very clean and friendly. Location is quite noisy in the morning.
review from KAYAK -
8.0
The staff were excellent. Everyone was extremely helpful and gracious. The ammenities in the hotel, from breakfast to afternoon tea as well as the facilities, all gratis, are great. If we return to Istanbul, we will be staying here again.
review from KAYAK -
8.0
Everything. Could not find any fault with the hotel and the service at all. Wish more hotels were like it.
review from KAYAK -
7.2
cleanliness of our room nothing just some minor problems about wireless LAN in rooms
review from KAYAK
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8.0
First class from the moment we walked through the door! Any and all requests that we had were immediately fulfilled. The staff working at the hotel are top notch. Since we arrived early our room was not ready, but we were shown two other rooms and chose the second. Great attention to detail from the free Turkish Delight placed in the center of the enormous bed to the hand written note "to our special guests." A wonderful place run by wonderful people with both taste and talent. We did not feel like a number at Sirkeci Konak but rather were given individual attention. Ezgi Kepsutlu gave us special time in laying out the details of how to get to where we wanted to go and answered other questions that we had. We will return!
review from KAYAK -
8.0
The staff were attentive to our every need and friendly without being too effusive. Nothing was too much trouble. When we were kept awake by overnight building work in the building next door (which was beyond their control) they gave us a rebate on our bill. I would have prefered more drawer space for clothes in the room.
review from KAYAK -
8.0
The location near the railway station, Topkapi and Hagia Sofia was really good. The hotel is not the largest (in any sense) but the service was generally impeccable. Breakfast was good and the small baths in the basement section a delight. Nicely done rooms. Our room was quite narrow. The bar in the lobby was not manned but one had to ask bell boy or find a waiter.
review from KAYAK -
8.0
Very clean and friendly. Location is quite noisy in the morning.
review from KAYAK -
8.0
The staff were excellent. Everyone was extremely helpful and gracious. The ammenities in the hotel, from breakfast to afternoon tea as well as the facilities, all gratis, are great. If we return to Istanbul, we will be staying here again.
review from KAYAK -
8.0
Everything. Could not find any fault with the hotel and the service at all. Wish more hotels were like it.
review from KAYAK
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6.7
The Excellent staff attention. At every turn they went out of the way to be helpful. The billing charges from Booking.com were not clearly stated to us by booking.com so there were unexpected charges at the end.
review from KAYAK -
7.3
This hotel is extremely well located. Great staff. Available and always helpful with a smile. Top of our priority list when we go back to Istanbul.
review from KAYAK -
7.2
cleanliness of our room nothing just some minor problems about wireless LAN in rooms
review from KAYAK
