Recent reviews
- All reviews
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- Neutral
- Negative
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9.7
Superb hotel, very modern, slightly expensive to be totally honest but really lovely hotel. A little on the expensive side.
review from KAYAK -
9.6
The staff were great, very helpful. It was close to public transport and bus/tour pick up points. good view over the river and town. rooms well thought out spacious and clean. got ripped off by a taxi driver but I suppose you get that, nothing to dislike about the hotel at all
review from KAYAK -
6.0
Friendly helpful staff. Poor standard of food in the hotel restaurant. We had an evening meal at the hotel on one night. The food was cold, took a long time between courses and the restaurant was very drafty. We used the hotel pool once, the water was cold.
review from KAYAK -
6.7
We found the restaurant to be excellent. We had two evening meals in the restaurant which were excellent. Also excellent buffet breakfast. Our only complaint was the distance the hotel was from the main square of Krakow.
review from KAYAK -
6.0
Very helpful staff very clean hotel, we enjoyed the breakfast plenty to choose for myself and my two teenage sons rooms were very comfortable and kept very clean, overall a lovely hotel to stay in I would recommend it to others The problem when we arrived the door entry system didnt work so we had to call the porter every time we wanted entry to our rooms! this was nobodys fault but having two rooms and my teenage sons were in one of them caused problems , the problem was rectified by the first evening
review from KAYAK -
7.7
Staff very friendly and efficient. Food very good especially the breakfast menu.
review from KAYAK -
6.7
I found very helping staff, ready to help and the breakfast was awesome:)
review from KAYAK -
8.0
Excellent choice of various types of food for breakfast. Lovely decor in bedrooms, bathrooms and other areas in hotel. Good bar food.
review from KAYAK -
7.6
polite and friendly staff/good selection of food at breakfast buffet. swimming pool could have been a little warmer.
review from KAYAK -
6.0
The hotel facilities - new modern hotel, good breakfast, internet access, quiet location, free boat to Wavel Castle on the hour, free packed lunch if required, helpful staff with relatively good English. Limited dinner menu and airconditioning was unreliable. The magnetic swipe card to access our room kept failing.
review from KAYAK -
8.0
excellent service, staff very helpfull no in room coffee making facilities, lack of choice of english speaking tv channels, no currency exchange facilities
review from KAYAK -
8.0
New modern construction with excellent services, superb relax area with fitness and pool with breath-taking view over Cracow
review from KAYAK
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9.7
Superb hotel, very modern, slightly expensive to be totally honest but really lovely hotel. A little on the expensive side.
review from KAYAK -
9.6
The staff were great, very helpful. It was close to public transport and bus/tour pick up points. good view over the river and town. rooms well thought out spacious and clean. got ripped off by a taxi driver but I suppose you get that, nothing to dislike about the hotel at all
review from KAYAK -
8.0
Excellent choice of various types of food for breakfast. Lovely decor in bedrooms, bathrooms and other areas in hotel. Good bar food.
review from KAYAK -
8.0
excellent service, staff very helpfull no in room coffee making facilities, lack of choice of english speaking tv channels, no currency exchange facilities
review from KAYAK -
8.0
New modern construction with excellent services, superb relax area with fitness and pool with breath-taking view over Cracow
review from KAYAK
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6.7
We found the restaurant to be excellent. We had two evening meals in the restaurant which were excellent. Also excellent buffet breakfast. Our only complaint was the distance the hotel was from the main square of Krakow.
review from KAYAK -
7.7
Staff very friendly and efficient. Food very good especially the breakfast menu.
review from KAYAK -
6.7
I found very helping staff, ready to help and the breakfast was awesome:)
review from KAYAK -
7.6
polite and friendly staff/good selection of food at breakfast buffet. swimming pool could have been a little warmer.
review from KAYAK
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6.0
Friendly helpful staff. Poor standard of food in the hotel restaurant. We had an evening meal at the hotel on one night. The food was cold, took a long time between courses and the restaurant was very drafty. We used the hotel pool once, the water was cold.
review from KAYAK -
6.0
Very helpful staff very clean hotel, we enjoyed the breakfast plenty to choose for myself and my two teenage sons rooms were very comfortable and kept very clean, overall a lovely hotel to stay in I would recommend it to others The problem when we arrived the door entry system didnt work so we had to call the porter every time we wanted entry to our rooms! this was nobodys fault but having two rooms and my teenage sons were in one of them caused problems , the problem was rectified by the first evening
review from KAYAK -
6.0
The hotel facilities - new modern hotel, good breakfast, internet access, quiet location, free boat to Wavel Castle on the hour, free packed lunch if required, helpful staff with relatively good English. Limited dinner menu and airconditioning was unreliable. The magnetic swipe card to access our room kept failing.
review from KAYAK
