Luxor Hotel and Casino

Was nice being next to Las Vegas strip. Did not appreciate the hidden fees they charged me for at Luxor, rooms didn't have fridge or microwave, I've had better rooms for half the price, but I guess that's what you pay for location. You won't see me their again that's for sure.

They tried charging me extra money at every turn, the rooms are old and outdated, no fridge in any of them, the staff was horrible from the front desk people to the maids, everyone had attitude. I could have paid way less and gotten a better hotel by going to say The knights inn rather than spending my money at that place. I will never stay at the Luxor again. The pool closed early, the hot tub was Luke warm at best. They need new management.

Nothing Smelled, gross, dirty, bad staff, horrible room

The bed was extremely uncomfortable. The heater/fan in the room did not work well and was extremely loud. My reservations were lost and while they located the reservation no one apologized to me or even talked to me. I was just told to wait which took over 10 minutes. The restaurants are ok at best. They are not hip or anywhere near other restaurants at other hotels.

Decent location Shows on property Rooms are worn and in need of refresh Pervasive smell of smoke

Hotel was adequate, but furnishings a bit worn and outdated. Needs self check in kiosk to speed up process - long check in lines result in poor first image...

Super long check-in lines Dirty towels No microwave No fridge The toilet didnt flush well You have to pay for parking even if you're a hotel guest. The parking lot is super far from the hotel There is not enough parking

Check-in line was an HOUR long. Rooms are of urgent need of an upgrade.

As tourists in Las Vegas you would think the staff would be a little more helpful as to where things are located, they all acted like we were a bother. The rooms were run down, I'm a red head and there were brown hairs all over the bed set and bathroom, rolled up Kleenex in the bed. Awful experience for a vacation .

Buffet was one of my worst experience in my life, i had food poisoning after having brunch buffet on 11/27.

The rooms and beds were extremely unkept. The bedsheets had strands of hair and dirty.

Just a quick check out Nothing good

We did an "upgrade". When we got to our suite, it didn't really seem like an upgrade. The room themselves need to be upgraded.

Terrible pushy staff. As soon as we arrived, they bombarded us with getting us to go to "see their new resort" and offered us vouchers and "breakfast". We went to this thing the following morning and it was a scheme!!! Hard pressure salespeople trying to get you to buy a "vacation club" membership that costs $20,000. No matter how many ways you tell them no, they keep pushing. One of the 3 people who were trying to sell to us actually told us "whatever excuse you come up with, I'll beat it". After saying no to three people they finally let us go. Just that alone will make me never ever want to stay at Luxor, Excalibur or MGM. Then, the hotel smelled awful. Obviously with it being a casino, smoking is allowed which is fine, but they try to mask the odor with who knows what awful scent that knocks your head off every time you walk into the hotel. The hotel is also very hard to get around. I guess it's because of the pyramid shape. Finally, our room was musty and the AC never cooled the room to a comfortable temp. The hotel in general is in need of serious renovations. Spend a little more and stay somewhere else.

rooms at the tower are modern and clean property is beautiful the feeling of nickle and dime the visitor on everyhting is everywhere non smoking room ricked of cigarettes smoke

I wish they have an elevator on all corners at least, because its really hard to walk around if your room is at the very end. Also, a refrigerator inside the room would be nice, some free channels to watch on the TV, conditioner in the bathroom, fix the lighting of the bathroom also, and maybe the $25 resort fee per day is unfair for those who won't be using the pool area etc.

The location and look of hotel The ac did not work good enough. Set the ac to full blast and left the blinds closed as suggested. Came back to the room after exploring the strip and woke up in the middle on the night dripping sweat and unable to sleep. Left hotel immedietly in the morning due to the heat. Told hotel staff in the morning but all they could do was refund the resort fee ($25) which did not seem justified for the experience. Will not be resturning to the luxor.

The woman who checked us in seemed annoyed at having to do so. Our room overlooked a concrete building and the concrete courtyard. The wallpaper was coming away from the ceiling and in parts of the bathroom. Disappointing for Vegas hotel with a reputation like the Luxor. We expected better.

The casino was nice, lots of machines and tables to play at I never stayed here before but the room was super dated, the carpet looked old, the room smelled like cigarettes, the location was not that great. We had to wait 45 min to check in. Overall moral of the story pay a little more and don't stay here

On the day of check in I noticed that the bed spreads were soiled. On checking with front desk, they told me that they can't do anything and I would have to wait until the next day. I have pics to prove them. Horrible experience.

Most of the staff were helpful. All the bell hops were outstanding. The front desk staff were not very nice. The rooms had mold and we're not clean. Need to be cleaned and updated