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Clean rooms hotel was nice . I was charge nearly double what the room cost and there is no explanation.. there are so manny hidden fees so read the find print. It's far on the strip so a lot of walking will be involved if you want to go to another hotel
I liked how the restaurants were in the same area, so you don't have to walk from one part of the casino to the other when looking for one to eat at. I didn't like that there was a fee for late check out.
All staff we felt with were all friendly and professional. Our room was excellent! Did not like the younger dance music constantly playing in casino music giving it a night club vibe the whole time.. Also buffet food wasn't that great.
The rooms were dirty. As soon as we walked in we notices a large urin stain on the bathroom floor. They charge you for every little thing. Like parking per day. If you want to pay for every little thing, and stay in dirty, stained rooms then this place is for you.
The only real negative experience we had at the hotel is the room was not clean upon check-in. I'm assuming the long blond hair was left from the previous guest. If your concerned about the distance to other parts of the strip, you can take the free tram to the Luxor/Excalibur and walk to the Monte Carlo and take another free tram to the Vdara which sits behind the Bellagio (center strip). You can also walk across the bridge from the Excalibur to the MGM and take the $$ monorail further down the strip.
Very clean and beautiful hotel. When we checked in they told us the wrong room and floor. Good thing no one was at the room while we were trying to get it.
Room was nice and staff were helpful. Room was cold, and even after setting up the thermostat, the bathroom remained freezing.
Our rooms at the Delano were nice and clean After me and my family ate at the Mandalay Bay Breakfast Buffet we got really bad food poisoning from the Spinach in our omelets, we were in ER to rehydrate and are still sick to this day, That is the only thing that my father and I ate that was alike and we were tested for food poisoning and yes that is what we had and the only place we ate in 24 hours prior to sickness :(
The room was great staff was friendly
Nice hotel to stay
Nice place for price Parking was a nightmare. There method makes no sense. Their card didn't work anywhere else. Rooms aren't that awesome. Excalibur has same room for half the price!
Nothing in particular Booked and prepaid for 2 rooms, but hotel could only find 1 room when I checked in, they promised to fix the problem. But I was still charged for another room when checking out, in addition, my credit card was charged for more than $600 for items I didn't recognize. I was told the charges would be canceled and refunded, but it's really a frustrating experience!
The room was fabulous! I was expecting it to be small but I was surprised by seeing that we had 2 separate rooms, 3 Tvs (one in the bathroom), wet bar and 2 toilets. The suite felt like a modern apartment. Couple of electronic devices were not working. The iPhone docking station would not work,the weighting machine was busted (minor items) The biggie was the shower, good layout but the water pressure was weak! Better shower would have made the stay even more enjoyable. Also didn't like that there was no complimentary tea or coffee in the room. When you pay $30 a day resort fee on top of the booking you come to expect such basic amenities.
Overall, liked the cleanliness and updates of the rooms in the Delano. Staff very friendly and courteous. Bed was comfortable. Liked the tech upgrades with USB and VGA connections! Bathroom fixtures could use some updating: no rainfall or side jets in shower, no bath gels/shower gels/lotions whatsover. Thank goodness I had my own!
Staff was excellent particularly Llelani. "New" or newly remodeled hotel and the ac in the "living" room made noise in the bedroom that literally sounded like a jackhammer. Pillows were bricks but they sorta fixed that while we were there.....it's a trying to be trendy, darkish hotel with rock and wood that could be cool. Strange music playing 24/7 at too high of a volume. Smells like an Abercrombie and Fitch store ALL the time.....not sure what they are going for here but it's strange. I have stayed at Mandalay before and would go back there before staying here again.
We were upgraded to a suite and it was beautiful. Had the best time! Staff was pleasant and accommodating. We will be back!!
great place. A real nice place on the strip Awful / no view
On of my favorite places to stay in Vegas
The hotel was extremely clean, really nice and modern. Loved how each room had a tv...including the bathroom. Shower was very very nice, tub huge, mini fridge was convenient, lots of space and great view from room. Staff was super friendly and bar downstairs was very nice...smelled great too. Elevators were quick & always available I hated that I paid $225 a night and it didn't even include free coffee in the room!! Everything was more expensive like the restaurant downstairs and valet charged for parking. $18 per day is ridiculous when I'm spending all kinds of other money at the hotel & casino. Even if we didn't valet, it was $10 per day to self park. Absolutely ridiculous.
The room is amazing and is the best part about this hotel. The front desk staff was unhelpful and almost ruined my trip. Checking into the hotel took over an hour and they initially charged my card an extra hundred dollars for not honoring my reservation.
Classy, swank Didn't realize it was a dog friendly hotel. I wish I would have had the option to be on a non-dog floor. Difficult to find pool.
Newly upgraded room were gorgeous. Front desk girl, Asia, was very professional and friendli. Pillows
The place is beautiful... That you didn't have plenty of options for allergies and the waiter was no help in suggesting alternatives.
Very clean, high-end, sleek, modern hotel and rooms. Lots of amenities. Access to all Mandalay Bay facilities. Easy check-in, check-out, parking. Rental costs at pool (at MB) for various items were entirely too expensive, even for Las Vegas (what was that resort fee for if you have to pay for seats at the pool?) Very long walk to pool and have to walk through casino to get to all pools.
An upscale and quiet Vegas experience. Exactly what I was looking for.
The room was great and the entire hotel staff was awesome!
I liked that it was part of the bigger Mandalay bay hotel but seemed separate. It's own lobby and entrance made it seem small and cozy. My friends complained about how loud mandalay bay was. four seasons was just right
Elegant, clean, nonsmoking property makes for great air quality, attentive service, beautiful room and beautiful public areas Can't think of s thing
Service was impeccable, room was well kept, with furniture like new, amenities and pools were well worth the price when compared to other hotels on the strip. This was a hotel with class and manners. Some noise from party pool across the beach could be heard in the room on 37th floor, it was muffled but still fairly audible.
Good location, comfy beds. A bit of a nice departure from Casinos, and partitioned away from Mandalay, which it shares a building with. It's kind of like everything else in Vegas...a cheaper facade of the real thing. Staff isn't engaged like at other Four Seasons, dirty common areas (room was immaculate), and things just aren't quite "on point" for a place of this caliber.
The hotel was quiet - much quieter than Mandalay Bay, which is what we were looking for. The room was very nice and very clean. Staff was friendly and helpful. Overall a very pleasant stay at the Four Seasons! Nothing!
Dinner at Charlie Palmer Steakhouse was HORRIBLE.
Everything was fabulous. Great smoke free hotel, so nice. We went for a mountain view room, thinking it would be a more beautiful view for us. Yet, in the morning when we opened the curtains we overlooked the airport. A great room if you like to watch planes land and take off. If we had known this, we definitely would have paid a little more for the strip view, which also has a beautiful mountain view. We were with a large group of friends for a 50th birthday celebration, so we were not in the room much and did not move to a better room...deciding it was not that big a deal but good to know for next time. Beds and pillow were fabulous, great shower, gluten free room service options, restaurants great, love Veranda patio restaurant. Pool looks nice, but is closed for renovations/winter. Since the Four Seadons is attached to the Mandalay Bay Hotel, we had access to smaller Mandalay pool (not big Moorea Beach pool, which was also closed for winter). Everyone that works at the Four Seasons seemed great. Nice spa, steam room snd gym. Mix restaurant/nightclub at Mandslay has a fabulous view!!! Enjoy! We would definitely stay at the Four Seasons again, yet next time will get a strip view room.
Beautiful hotel, wonderful rooms, superb staff (and I mean every single person I dealt with-- just excellent), wonderfully quiet and uncrowded pool area, excellent breakfast at Verandah, delicious dinner at Charlie Palmer's, and so nice to relax with drinks in the lobby at Press. And the best deep soaking tub in the world! Heaven. Everything was just great, and we would most definitely stay there again. The only thing I could suggest is to perhaps supply some different pillows for those who sleep better on a firmer type. I stayed at another hotel a long time ago that supplied an alternative pillow in the closet for picky people like me and it did make for a better night's sleep. Other than that, I can't think of a thing.
Great service. Exactly what you would expect.