Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.3
The room was comfortable and very clean and the staff were so friendly and helpful. Breakfast was really nice, lots of choice. Only comment I would have is we would have liked a few more tea bags and milk in the room... we like our cuppa !!
review from KAYAK -
5.3
Nice size room very clean with bath and separate shower plus loo in separate area.Nice bar area with helpful attentive staff.Restaurant lloked clean but did not try breakfast. Arrived early to deposit luggage due to attending tennis at the O2 Arena. Was reminded twice check in was not until 2pm even though they have a big storage room we felt we were putting them out.Not enough tea bags for two people in room.Would have liked breakfast inclusive rate.
review from KAYAK -
8.0
As in the previous visit last year we found all staff very very helpful, always smiling and cheerful and more than willing to help in any way they could. Full marks for a good, affordable hotel. I just kept running out of sugar and tea in my room - not however very important - no problems for me with anything.
review from KAYAK -
7.3
It was good value for reasonable proximity (two miles) to the O2. We were given the executive suite, which was a pleasant bonus. We were given lukewarm coffee at breakfast. There were loose or missing fixtures on the mixer tap in the bathroom washbasin and the toilet roll holder in the separate toilet.
review from KAYAK -
7.0
The staff were welcoming and provided a very good service in the restaurant, nothing was too much trouble. We had booked a superior twin room but none were available so we were upgraded to a suite!! No complaints.
review from KAYAK -
8.0
Excellent staff & wonderful restaurant with a variety of foods for all day & night. Food was great! Room very comfortable & interesting design.+
review from KAYAK -
6.8
There was a waiter (he was a short coloured guy) who was excellent. I would employ him. In fact, I think I might.... The hotel assumed we were having breakfast at 13.95 and put this on out bill. Had we not had a query that necessitated us going to reception, we would have been billed.
review from KAYAK -
7.2
Try to book the breakfast on line as it will save you money and they will not budge on the higher charge when you arrive
review from KAYAK -
5.6
Convenience - next to station, and relatives being visited Price of drinks at bar, and breakfast charge - both very high Toilet separate from bathroom, with no wash hand basin
review from KAYAK -
7.6
Staff very friendly, hotel very clean. Ideal location - very central. Only bad point would be hotel seems to lack atmosphere lacks atmosphere
review from KAYAK
-
8.0
As in the previous visit last year we found all staff very very helpful, always smiling and cheerful and more than willing to help in any way they could. Full marks for a good, affordable hotel. I just kept running out of sugar and tea in my room - not however very important - no problems for me with anything.
review from KAYAK -
8.0
Excellent staff & wonderful restaurant with a variety of foods for all day & night. Food was great! Room very comfortable & interesting design.+
review from KAYAK
-
7.3
The room was comfortable and very clean and the staff were so friendly and helpful. Breakfast was really nice, lots of choice. Only comment I would have is we would have liked a few more tea bags and milk in the room... we like our cuppa !!
review from KAYAK -
7.3
It was good value for reasonable proximity (two miles) to the O2. We were given the executive suite, which was a pleasant bonus. We were given lukewarm coffee at breakfast. There were loose or missing fixtures on the mixer tap in the bathroom washbasin and the toilet roll holder in the separate toilet.
review from KAYAK -
7.0
The staff were welcoming and provided a very good service in the restaurant, nothing was too much trouble. We had booked a superior twin room but none were available so we were upgraded to a suite!! No complaints.
review from KAYAK -
6.8
There was a waiter (he was a short coloured guy) who was excellent. I would employ him. In fact, I think I might.... The hotel assumed we were having breakfast at 13.95 and put this on out bill. Had we not had a query that necessitated us going to reception, we would have been billed.
review from KAYAK -
7.2
Try to book the breakfast on line as it will save you money and they will not budge on the higher charge when you arrive
review from KAYAK -
7.6
Staff very friendly, hotel very clean. Ideal location - very central. Only bad point would be hotel seems to lack atmosphere lacks atmosphere
review from KAYAK
-
5.3
Nice size room very clean with bath and separate shower plus loo in separate area.Nice bar area with helpful attentive staff.Restaurant lloked clean but did not try breakfast. Arrived early to deposit luggage due to attending tennis at the O2 Arena. Was reminded twice check in was not until 2pm even though they have a big storage room we felt we were putting them out.Not enough tea bags for two people in room.Would have liked breakfast inclusive rate.
review from KAYAK -
5.6
Convenience - next to station, and relatives being visited Price of drinks at bar, and breakfast charge - both very high Toilet separate from bathroom, with no wash hand basin
review from KAYAK
