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The spa the staff is not always available, no card in the room for the room service and just a few meals available on the card I had to ask for at the reception.
The spa is lovely and the staff were really very helpful. Full marks to the staff. Room clean, but it is all a little dated. It is a 15 minute bus ride in to Old Lyon, and the buses are not very frequent (hotel has a timetable). Coming back on the late bus not very pleasant! We didn't take our car, but there are car parking charges (I believe) which seem unjustified given the distance from town.
I enjoyed the sauna, hot tube and swimming pool to relax. The beds were too firm
Simply Staff and Spa Renovations on the outside gave a bad 1st impression.
Hotel had good breakfasts, although needed to clarify breakfast included. Bar prices on high side - overall staff friendly & spa facilities very good.
Facilities particularly the pool/spa Hotel a little dated from the exterior
Not much There was suppose to be air conditioning in the rooms, but there was not working a/c. Also, the rooms were dirty and smelled.
Great indoor swimming pool; heated whirl pool area outside can also be used in winter - very special! Limited opening time of pool area at weekends. No minibar in the room, neither tea/coffee maker.
we liked the overall facilities, especially the pool & spa. at the price we paid per night we expected tea / coffee facilities in the room. also the breakfast was expensive at 18 euros per person. if this had been included in the room-rate this hotel would have a much higher rating.
Good wellness activities with nice and relaxing atmosphere no
In late afternoon, had to choose hotel in a rush for the same day, so got this cheap which gives free internet. In fact, it is cheap and wireless internet is free. With lots of information listed on reception desk and setup of the room, the hotel is trying to make guests feel like home. Good view from our window.Unfortunately we do not speak France and only stayed for 7 hoours. Ac is not working. So there is no way to improve ventilation in room. Althohgh saw ac problem on review done on 1st of Aug, we were still surprised to see ac was not working in all the rooms! Had to open window for some fresh air and a bit wind, but light from outside reduced sleeping quality. We only booked this room for a good sleep...
the location was perfect; steps away from the metro and bus stops so once we parked the car it was left in the garage and we never had to bother with finding parking, etc near any of the places we wanted to go to. The staff could not have been friendlier nor more helpful, excellent value for the price. I will definitely post this hotel onto other sites as a recommended facility. not really; lift from parking to lobby would have been nice but not a big deal. cost for parking was a bit steep in my opinion.
Very close to metro station. Ac not working.
Near the underground No information about how to heat the room!!!
There were some renovations thus the main entrance was messy and the check-out delay was really exagerated.
It was ideal location for what we wanted & had parking. Which a lot of city hotels don't. There was opnly electric heaters in the room & the bathroom was cold. The shower head wouldn't stay up which made having a shower a bit difficult. Plus there was no bar so couldn't have drink on site.
Very nice area of Lyon, to be discovered. Very good views over the city as you go up the hill. Free internet Wi Fi. Service ok : the guy at reception found a bulb for the lamp even though he was out of stock. Velo'v station at the foot of the hotel, good for cycling downhill under the rising sun on a sunday morning ! Tiny rooms, very impersonal, cheap furniture.
Location of the hotel. Near metro station and then you can go everywhere. Too expensive for a 2 starts ratel hotel.
It was very comfortable, and on the metro; staff were pleasant, breakfast was fine.
it was beside the location for where i was going , good nice staff coopeative.clean room and room service are so well.quite calm . no aircondition,romm not wel areated,please consider this.
People was very friendly There was no "Wireless internet available in public areas and is free of charge".
The owners were very easy going and helpful. The room was small but perfectly adequate. The view from the balcony was spectacular. The position in town was perfect. The shower was a bit small and it took us several goes to get in at night.
Family atmosphere and good location the cleanliness of the carpet. Recommend vacume cleaning more often
Clean, comfortable and good value for money. Excellent recommendation for local restaurant; proximity of good bars, shops, etc. WiFi internet No availability of bottled water, no glass in bathroom, rather primitive shower
friendly welcome, clean bed the shower hose too short. no free internet!! the desk needed to be fixed to the wall more solidly
Very friendly reception, location was convenient.
it was excellent!
Clean rooms Bed comfortable Bags of hot water No over bath shower head holder - no shower curtain Bathroom door couldn't latch as the retainer out of alignment with the catch. Very limited clothes storage space. Concern that room door left opened for long periods of the day even when the cleaner was not nearby