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Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

Rp 2,480,000+

Overall guest ratings

8.8/10 Excellent
Based on 719 reviews

Review highlights

  • 9.7
  • 9.0
  • 6.6
  • 5.7

Nearby

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    About

    A stay at Hospes Puerta de Alcalá places you in the heart of Madrid, walking distance from National Archaeological Museum of Spain and Plaza de Cibeles. This 5-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has facilities measuring 1830 square feet (170 square meters), including meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 719 reviews
    • 9.7 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
      7.7 "77% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.1 "Breakfast is good."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.8 "68% said the view was so-so."
    • 5.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 2.9 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
    • 2.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 517 reviews
    • 9.6 "Terrific location."
      8.0 "80% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.4 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      7.8 "78% thought it was pleasantly quiet."
      10.0 "100% liked the big bathroom."
    • 8.0 "Breakfast is good."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 6.1 "Food is average."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.2 "62% said the view was so-so."
    • 2.6 "Terrible value."
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    Overall rating

    8.9 Excellent
    Based on 115 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 6.9 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."

    Overall rating

    8.9 Excellent
    Based on 86 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.2 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.7 "Vibe was decent."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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