Overview

Hostal Excelsior

Gran Via, 50 - 2o, 28013 Madrid, Madrid, Spain
+34 915 473 400

Rp 506,667+

Overall guest ratings

7.7/10 Good
Based on 601 reviews

Review highlights

  • 9.4
  • 3.0
  • 2.9
  • 2.5

Good to know

  • Friendly service

Nearby

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    About

    Located in Gran Via, this hostal is within a 10-minute walk of Teatro Rialto, Plaza Mayor, and Plaza de Espana. Puerta del Sol and Royal Palace are also within 15 minutes.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 601 reviews
    • 9.4 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    • 2.9 "Awful breakfast."
    • 2.5 "Awful rooms."
      1.0 "90% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.2 "98% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      0.0 "100% found problems with the furniture."
      2.5 "75% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
    • 2.0 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      0.2 "98% said rooms were small."
      1.3 "87% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 1.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
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    Overall rating

    7.9 Good
    Based on 306 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
    • 2.5 "Awful rooms."
      1.1 "89% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      0.2 "98% said rooms were small."
      1.7 "83% thought they were poorly maintained."
    • 1.9 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
      0.2 "98% said rooms were small."
    • 1.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 126 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 3.0 "Awful rooms."
      1.1 "89% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% said rooms were small."
      1.1 "89% thought they were poorly maintained."
    • 2.4 "Quite uncomfortable."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% said rooms were small."
      1.6 "84% thought it was too noisy."
    • 1.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    7.7 Good
    Based on 168 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 2.5 "Awful rooms."
      1.0 "90% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      0.2 "98% said rooms were small."
      0.7 "For 93%, the rooms looked old."
    • 2.0 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
      0.2 "98% said rooms were small."
    • 1.5 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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