Overview

Hotel Arosa

Salud, 21 (Gran Via, 29), 28013 Madrid, Madrid, Spain
+34 915 321 600

Rp 1,133,334+

Overall guest ratings

7.4/10 Good
Based on 2,081 reviews

Review highlights

  • 9.6
  • 7.9
  • 4.5
  • 4.4

Good to know

  • Wonderful sightseeing

Nearby

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    About

    A Classic in the Heart of Madrid: 99 standard rooms completely equipped to offer a comfortable stay, 16 Japanese rooms with an oriental twist in the centre of Madrid and 1 charming Junior Suite looking over Gran Via.

    The best choice both for business people and those who travel for pleasure. FREE Wi-Fi throughout the hotel, Airport transfer.

    Located in the heard of Madrid, just in the center of Gran Via, conveniently close to all the attractions of historic Madrid, restaurants, tapas bar, theaters, fashion stores - PRIMARK, ZARA, MANGO, H&M - and a few minutes easy walk from the chic Puerta del Sol, a shopper’s paradise, the Plaza Mayor with its charming cafes, the Royal Palace and the Madrid famous Art Triangle, formed by the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum.

    EVERYTHING that you are looking for in a city like MADRID is NEAR the Hotel AROSA

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    Hotel Arosa

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Airport shuttle (surcharge)
    • Continental breakfast
    • Parking (surcharge)
    • Smoking rooms available
    • Storage available
    • Linens
    • Towels
    • Soap and shampoo provided
    • Internet
    • Business centre
    • Room service
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 2,081 reviews
    • 9.6 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.7 "Good breakfast."
    • 6.5 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.0 "50% found the room service acceptable."
    • 5.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
      4.8 "52% said the bathroom was dirty."
      2.5 "75% were disappointed with the minibar."
    • 4.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 2.4 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
      3.6 "64% were unhappy with the handicap accessible facilities."
      0.0 "100% found the grounds unpleasant."
    • 2.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
      4.6 "54% criticized the plain hotel."
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    Overall rating

    7.3 Good
    Based on 1,248 reviews
    • 9.5 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 6.0 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
    • 4.9 "Not very clean."
      3.0 "70% thought it was rather dirty."
      4.8 "52% said the bathroom was dirty."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      3.8 "62% said rooms were small."
      4.9 "51% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      0.8 "92% thought the tv was sub-standard."
      3.3 "Air conditioning was criticized by 67%."
      2.4 "76% were disappointed with the minibar."
      4.8 "52% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.7 "73% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 2.4 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      3.1 "69% didn't like the architecture."
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    Overall rating

    7.5 Good
    Based on 249 reviews
    • 9.7 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
    • 8.0 "Good value."
    • 7.5 "Good breakfast."
    • 6.6 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.8 "Not very clean."
      2.6 "74% thought it was rather dirty."
    • 4.4 "Internet is poor."
    • 4.2 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      4.7 "53% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 3.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 2.5 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 20 reviews
    • 9.5 "Terrific location."
    • 4.3 "Rooms are not good."
    • 3.9 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 561 reviews
    • 9.5 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 8.0 "Good value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good breakfast."
    • 7.2 "Good bar."
    • 6.7 "Service is ok."
      6.9 "Housekeeping was ok, according to 69%."
    • 5.0 "Average cleanliness."
      2.8 "72% thought it was rather dirty."
    • 4.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      3.6 "64% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      0.8 "92% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
    • 3.8 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 2.5 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.8 "For 82%, the lobby entrance was sub-standard."
      1.8 "82% complained about the elevator."
      3.4 "66% were unhappy with the handicap accessible facilities."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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