Overview

Petit Palace President Castellana
Best Room Service

Marques De Villamagna, 4, 28001 Madrid, Madrid, Spain
+34 915 771 951

Rp 1,520,000+

Overall guest ratings

8.2/10 Excellent
Based on 4,158 reviews

Review highlights

  • 9.4
  • 9.4
  • 6.0
  • 5.2

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Petit Palace President Castellana Hotel is a luxury hotel on Paseo de la Castellana, with a modern design devised for business and weekend trips to Madrid.

    Located in the most exclusive commercial area of Madrid, this innovative hotel in La Castellana offers you luxury services and unique spaces for events: à la carte restaurants, free wifi, iPad in the room, iPod and iPhone docking station, meeting rooms...

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    Petit Palace President Castellana

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 4,158 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      7.5 "75% were happy with the room service."
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      7.0 "Great parking, according to 70%."
      7.8 "City centre within easy reach, said 78%."
      8.9 "Near to public transport, according to 89%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
    • 7.6 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 6.0 "Average value."
    • 5.2 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.2 "For only 52%, the noise level was all right."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      5.1 "51% said the architecture was not spectacular."
      5.6 "For only 56%, the facilities were new enough."
    • 5.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.7 "Only 67% said rooms were clean enough."
    • 3.3 "Bar is not good."
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    Overall rating

    8.2 Excellent
    Based on 1,746 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      8.8 "Near to public transport, according to 88%."
    • 8.2 "Breakfast is good."
    • 7.4 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.6 "Average comfort."
    • 5.5 "Average value."
    • 5.1 "Average amenities."
      5.0 "50% said the architecture was not spectacular."
      5.8 "For only 58%, the facilities were new enough."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.0 "For only 50%, the tv was ok."
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    Overall rating

    8.1 Excellent
    Based on 1,704 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
    • 8.7 "Breakfast is good."
    • 7.7 "Internet works."
      8.0 "80% said the wifi quality was great."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.0 "Average value."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.9 "51% didn't like the architecture."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 4.4 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.4 "66% found problems with the furniture."
      2.5 "75% had problems with the shower."
      3.2 "Air conditioning was criticized by 68%."
    • 3.4 "Bar is not good."
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    Overall rating

    7.9 Good
    Based on 41 reviews
    • 9.4 "World class service."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 665 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.5 "Breakfast is good."
    • 7.6 "Internet works."
      7.9 "79% said the wifi quality was great."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.1 "Average value."
    • 5.5 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 5.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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