Overview

Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne, VIC 3000, Australia
+61 396 564 000

Rp 1,226,667+

Overall guest ratings

7.6/10 Good
Based on 3,882 reviews

Review highlights

  • 9.5
  • 9.2
  • 5.0
  • 5.0

Good to know

  • Comfortable beds

Nearby

    show all

    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Central, Hotel Grand Chancellor Melbourne features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and designer toiletries.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 3,882 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.5 "Pool is good."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      10.0 "Lovely bar service, according to 100%."
    • 7.0 "Good breakfast."
    • 5.0 "Average comfort."
      4.1 "59% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      1.8 "82% criticized the small bathroom."
    • 5.0 "Rooms are ok."
      3.1 "69% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      3.1 "69% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      2.6 "74% didn't like the balcony."
      1.8 "82% criticized the small bathroom."
      4.8 "52% thought the tv was sub-standard."
      2.9 "71% were disappointed with the minibar."
      3.3 "67% were unsatisfied with the kitchenette."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.4 "86% didn't like the architecture."
      4.7 "53% found the grounds unpleasant."
      4.6 "54% were unhappy with the handicap accessible facilities."
    • 3.2 "Disappointing wellness & sports facilities."
      3.0 "70% didn't like the fitness area."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 2,445 reviews
    • 9.6 "Terrific location."
      7.3 "Great parking, according to 73%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Pool is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.1 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.6 "66% said the view was so-so."
    • 5.0 "Average comfort."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.2 "68% didn't like the fitness area."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
      5.0 "50% thought it was adequately priced."
    • 2.9 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.6 "84% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
      4.7 "53% were unhappy with the handicap accessible facilities."
    View all review categories

    Overall rating

    7.5 Good
    Based on 582 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Pool is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 4.9 "Not very clean."
      2.7 "73% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.5 "65% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
      2.2 "For 78%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
      2.5 "75% found problems with the furniture."
    • 4.4 "Not very comfortable."
      3.5 "65% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories

    Overall rating

    7.1 Good
    Based on 38 reviews
    • 9.4 "Terrific location."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
    • 4.6 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 815 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Incredible bar."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.2 "Pool is good."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      4.4 "56% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
      1.9 "81% criticized the small bathroom."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.4 "56% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      1.9 "81% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      2.5 "75% didn't like the balcony."
      1.9 "81% criticized the small bathroom."
      3.0 "70% said the bathroom was dirty."
      4.9 "51% thought the tv was sub-standard."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    roof top pool
    central location
    melbourne cbd
    great variety of restaurants
    bed was lumpy
    lumpy and soft
    mechanical noises
    plenty of cafes
    upgraded room
    tired and in need of a renovation
    comfy bed
    buffet breakfast was great
    visited times
    More
    More

    Photos
    Map

    Map