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Luxury environment, great music selection, very nice breakfast, great location
They gave us probably the oldest room in the house. I stayed there 2 months ago and had a totally different room... Was because of booking via booking.com or because booking late? Who knows...
fantastic hotel, very helpful and friendly staff, upgraded us to a junior suite which was very spacious, would not hesitate to visit again
Location, efficiency, friendly staff
The rooms were incredibly spacious and the service was excellent. The beds were a bit firm, and they were the weird Euro style -- two twin beds made a king. Other than that, it was wonderful!
The service, the sun terrace, pool and gym area, the situation in Munich, the brekfast The smelling of the room
The whole experience - the attentiveness of the staff, the comfort of the room and the location of the hotel. As it was a business trip I didn't have a chance to use the spa or eat in the restaurants (as we ate out) but will definitely be back.
Location was fabulous. Hotel was clean, safe, quiet.
It offers so much inside that youeasily spend a weekend not leaving the hotel. There is a huge difference in the types of rooms available. the smallest rooms are really too small but are still well appointed. There was a significant amount of building work with associated noise.
We liked the attention to detail and friendliness, helpfulness of the staff. Breakfast buffet was excellent.
Our rooms were in the new wing which is a fair walk from the lift with a number of confusing doors. Also the views from the rooms overlooking the courtyard were poor with some concrete constructions in front of the windows.
The staff really made you feel like a VIP guest, and were friendly and efficient.
The room facilities The lobby is very loud you can't hear anything , and the rooms hallway is very old
Very gool luxury hotel, with heritage, traditions and royal atmosphere. Excellent food arrangements, bars and restaurants. Comfortable rooms. Friendly service. We arrived to the hotel at 18.00, and it found out thet our room was not yet ready. No wireless internet in rooms was available.
Freindly staff, and a nice spa. The LAN internet connection is very bad, and it`s not worth paying for.
The hotel staff was very accommodating and helpful - pleasant attitudes . The first room they showed us was unkempt looking (rumpled bed) - it also had a damp odor, The hotel lobby is lovely - however, the hallway rugs are faded and sometimes stained. The rooms are small and need updating (desparately!!!)
The location of the hotel was excellent. The room was incredibly small for the cost/five star rating
Excellent hotel, with perfect location. Extremely helpfull and friendly staff, gourmet food, comfortable rooms. None
The location is exellent, THE BEST in Munich. Too much people from the Middle East 90%
Location is perfect but no value for money Location is perfect but no value for money
the staff were very helpful, location great room is quite small and bland!
This is a five star location with two star rooms. Go out the front door and walk to all the good sites. The rooms were very disappointing. Old, needs updating. Very overpriced for the room
good and friendly service, central location a big plus
The location was superb, the room very quiet
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
Luxury room and good services
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
The quiet rooms,central location, and excellent breakfast. Reception was very helpful. Highly recommended.
Everything was perfect ... literally . every staff member seemed to know my name . The room was outstanding. Big , clean and just the right temperature . No in house movies . Everything else was fantastic
The location of the hotel and the competent and helpful staff in reception and lobby.
Location was very convenient to Marien Platz, Hoffbrau Haus and city market. Staff was very courteous and helpful. The only complaint we had was not being able to lower the thermostat setting in our room.
The location, staff and cleanliness were fantastic. The rooms were actually larger than I expected. Beds were too hard.....but it seems most Euro branded hotels are thus way.
The staff, breakfast & location
location Suggest to travelers that they do not drive in Munich. We received excellent directions from the hotel and doorman made parking very easy, but Munich is not a city to drive in, even if it is only coming and going. Take public transport.
Great location - staff very helpful and curteous.
The location was perfect, the breakfast was enough full and staff was very welcome and helpful. We enjoyed our staying there.
Excellent location what ever do you do - go out in the city, go to the restaurants or shopping. Easy accessable public transport (Tram and S-bahn). Noisless environment. Frendly staff. Comfortable bed. Quite small room. Old and small (14") TV set. Embarrassing remote control (only 6 buttons). It is time to change ordinarie room locks to more modern card locks.
Small rooms, with budget furniture. Seems more like a 3 star hotel. Internet available for a fee - this is 21st century, internet should be free! More, it was not working! :-(. Overall, the value doesn't justify the money. 145 Euros per night is too much! You may want to try a 5 star at this price.
Good location. Center of MUnich. Internet is not free of charge
Location only Internet connection problems, towels looking very old, expensive for what it offers
Location. Acceptable breakfast. Good service. No air conditioning. No elevator. No included wi-fi. Far from a 4 star hotel.
Very comfortable and helpful, friendly staff. Room was very nice and reasonable size. Location is perfect for central Munich. paying for wifi. 8 euro per hour with T-moblie
Buffet breakfast was above average. Only the lack of Air Condictioning. But I suppose temperatures in the 80's F are not common in Munich-?
Excellent location, helpful staff, clean rooms.
location and good breakfast no aircondition,
The location was excellent,The staff was very helpful,the breakfast was terrific,and the room was nice.
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
Very responsive. Not a thing.
Great location, good size room and bathroom. Decent breakfast.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
The location was excellent! The noice was coming from outside surprisingly clearly.
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
Good hotel, good breakfast
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
It was a clean room, and the staff was very nice.
Breakfast View, street noise, some staff unfriendly and unaccommodating, no minibar (refrigerator). Very expensive.
Convenience: best location, having an in-house cafe for breakfast, lunch, and afternoon coffee (with delicious pastries!) Style: rooms, common areas thoughtfully and attractively designed Staff: first rate, attentive and accommodating
Great location, walking distance to most historical areas and great restaurants, very easy & reasonable parking, excellent breakfast. Quiet, clean rooms. Very updated and clean
very good location, nice quite big room, srawberries and sparkling wine for breakfast no mini-bar at the room, no warm breakfast
Location is fantastic; right in the center of everything. The hotel is lovely and romantic. The service and breakfast are top notch, and everything was kept very clean. Given these, I would say the overall value is very good. My room was rather small. It was fine for an overnight business trip and I generally don't need much space. But if you prefer a larger room, this may not be the best fit. I would gladly give up space for the other amenities and price, however.
Location, cosiness rooms too small
The location is very central, short walking distance to shopping areas, etc. The surrounding area offers quite a few good restaurants. Good breakfast. We could literally hear people in the next room talking. You need to climb some steps to reach the elevator, and there were some additional steps just before reaching our room. Therefore, it caused some inconvenience when we needed to take the kinderwagen to the room. however, the hotel helps you with storing it at the entrance. However, overall I will rate this hotel as very good.
Excellent location and services. Very polite and helpful staff.
The location of the hotel, the presonnell as well as the La Famiglia restaurant was ok. The singleroom was very small and we had to change it to a doubleroom for single use. No information in english in the rooms. Very small TV in the rooms, could hardly watch it from your bed. I got a feeling this hotel was meant for elderly persons without children. The breakfast was quite ok but could have included scrumbled eggs, sausages, bacon etc.
breakfast, room cleanliness, location price may be a bit high
Food,quiet,central location,helpful staff Room heating on ground floor was barely adequate
Everything, beautiful, clean hotel. Great location In room refreshemnts were way overpriced
The apartment had everything a couple would need in a great location in the old part of town near the Hofbrahaus. We found the staff to be excellent, very friendly and more than willing to help in all cases. We madea mistake with our reservation and thought we were checking out a day later. We arrived back from an excursion in the afternoon of our actual departure and realised we needed to get to Frankfurt airport with 4 hours! Unfortunately we weren't able to make it however all 3 staff tried as best as they could to arrange many details. Thankyou The air-conditioning was lousy and the pillows were large yet soft, otherwise quite fine
My self-catering suite was huge, spotless and wonderfully presented with great furnishings. The little kitchen was very handy and the balcony over the courtyard charming. The hotel's location was fantastic - a short stroll to Marienplatz and the centre of things. Staff at reception were very helpful. It was relatively expensive at €195 a night and breakfast wasn't included in the price of the room.
Very clean and very quiet, excellent shower. Very expensive
Location, nice rooms, nice staff no
location and hotel staff
Excellent room, v quiet but with all mod cons and in the centre of town.
nice bar, lovely clean room restaurant was small and we could not get a reservation
Closer to the Marienplatz and ability to cook light meals The celings were too low; I bumped my head a couple of times while getting up from the bed or the sitting area. The hotel did not provide detalied direction on how to go there from ythe metro station; very difficult to find the hotel.
Staff were very helpful and efficient. Decor and ambience excellent. Comfortable lobby and pleasant outdoor area. Needed more wardrobe and cupboard space for clothes and toiletries. Pillows very hard and uncomfortable.
Staff were very helpful, and friendly. Hotel in a wonderful location for the old part of Munich. Not really a 4* Hotel, room standard a good 3*, breakfast buffet average and overpriced at 37 euros for two.
Liked the way the bathroom could be visually integrated into the sleeping area (glass wall) by opening the sliding door. Trendy cocktail bar. Super location close to Marienplatz and Viktualienmarkt. Could have done without the strip joint opposite, which leads to late night traffic
The location was excellent. The rooms were very nice and clean. Breakfast was not included in the rate as with other hotels we stayed at.
Excellent location and the breakfast was the best I had during my trip to Germany. The room was really small. One side of the king-sized bed was up against the wall, so the person sleeping on that side could not get out easily. I would not stay at this hotel for more than an overnight because there is just not that much room for your bags and we felt very cramped.
A nice variety of breakfast items served in a beautiful breakfast room. The location could not have been better. Only one block from the Hofbrauhaus and other beer halls and restaurants. The bed was very comfortable and the heating was good. The room was very small. The shower was small. There is late night street noise at the front of the hotel.
Nice hotel and good location.
the staffs are very helpful, And left my luggage for a few days while away from Munich, and it's free of charges. Location is excellent!!!
Very clean rooms, excellent gourmet breakfast my room had no airconditioning, so the windows have to be kept open on hot nights, can be a problem if facing the street, which is noisy with traffic and people at night.
Location was amazing... The breakfast wasn't good.
I stayed in this hotel already three times and I am not going to change it. Staff is very helpful and friendly,especially Herr Markakis at the reception. Good value for money, excellent location, quite good breakfast with (!) fresh pressed orange juice. It possible to have a water boiler in the room if you like to drink tea in the room. Atmosphere in this hotel is very friendly, I never feel that I am just in the hotel. Your impression may depend on the room you have. Rooms facing the street are not so quiet, but have airconditions. Rooms facing inner yard are quiet, but without airconditions (you can open a window, it's very quiet). All in all, very nice and friendly place for this money.
Breakfast was very good, great selection. Staff were very friendly and helpful. Great location - central yet quiet at the same time. Bathrooms were too small, elbows kept bumping into walls.
The breakfast buffet was very good and the location is one of the best in Munich if you want to stay near the Marienplatz As other have mentioned in their reviews the standard single room is extremely small, but taking into consideration the great location and the breakfast, it is still a very good deal. I was in Munich to see the city not my hotel room.
Very good breakfast, fast free internet access, clean rooms, silence :-)
location clean slow breakfast
Location, clean, small. Room was not meeting my normal requirements, small and two separate beds.
Fantstic location Room very hot
being in the heart of Munich
Very good location - just 2 minutes from Marienplatz. At the same time it's quiet. Good breakfast.
The location is great -- very close to the pedestrian zone in Munich but away from the train station and the very center of action. This is a bbudget hotel with few frills, but it's ideal for those wanting to explore the city on a budget. This hotel was an excellent find. Unbelievable value for money.
Best location. A block away from the Hofbrau House and Marienplatz. Completely safe, even at night. Staff is friendly and there is a nice biergarten directly outside the hotel. It is a simple hotel room, but nice. I will stay here the next time I am in Munich for both the rate and location.
Location cannot be better. Everything is right there. Took the S bahn S 8 from the airport.easy.about 12. € pp. About 38 minutes. Comes out right in marienplatz.just a short 5 min walk to hotel. All cobblestones....not easy on your luggage Wheels. Dozens of hreat restaurants just one minute from hotel. Loved J.W. in the ally.. Great food,nice helpful staff n english menus and fab strudel and really fun staff right across entrance to.hotel.hofbrahaus is just a block and a half.away and bei g in the victualienmarkt fab food stalls all.around the hotel. Pleasant helpful english speaki g staff....breakfast expensive 12.50€...skip it and go tomarket .
The location of this hotel was excellent - very close to all the major sights in Munich we wanted to see during our stay, so we were able to walk to everything.
The location of the hotel to allactivities. The knoledge of taxi drivers as to the location of hotel.; Not negative to the hotel
very good location,near centre. there was no breakfast buffet,very poor breakfast.
Perfect central location, spotless room, reliable (free) wireless internet and yummy breakfast included in price. Even with the heating on full blast, the room was unacceptably cold in October. And the noise from the neighbouring nightclub was deafening on Friday night from 2am to dawn.
They had THE best bartender I have ever encountered. Thanks Oliver! The entire staff was extremely friendly and helpful. The food was great. The room was clean and modern, not to mention located perfectly in the heart of downtown. If and when I return to Munich, Hotel Lux is my #1 choice hands down. Thanks to everyone at Hotel Lux for making my stay an unforgettable one! No complaints. Extremely pleased with my stay.
Location is very central /wealking distance to all tourist & shopping sites. Breakfast is excellent. No elevator. Pillow is very/too flat.
great location close to everything! The staff at the hotel is amazing. Love the bar downstairs. Wish they had an elevator - for travelers like me that don't pack light.
Located halfway between town hall and haufbrahaus. Walked from Mariensplatz to hotel with 2 daughters. Tons of restaurants and shopping within a 5 minute walk. Bar/restaurant was great - loved the breakfasts. Drink menu was very innovative and fresh. Surprising in a very good way. Everyone was incredibly friendly and helpful. Great stay!! Bathroom was very small for 3 people. Shower ok for women/girls but would be challenging for a full size man. No counter space around sink.
It was close to the downtown area so we didn't have far to walk. No Air conditioning. A very small hot stuffy room. If you open the window you get a lot of street noise until very late at night. Economy furnishings. They didn't have a fan. Lights in hall were partially disassembled. There is no elevator.
Room is clean and comfortable, though small. Convenient bathroom. Good breakfast. Poor sound isolation from other rooms and corridor. Noisy environment - lots of people on the street at night, not possible to keep window open (price for central location!). Internet connection could be improved. Old TV, did not work.
Excellent location with friendly staff
This is the second time I have stayed here. Very good value, located close to downtown, nice breakfast. A very good place to stay in Munich. I love the free wifi.
Bedroom - clean modern cosy
Walking distance from city center, WiFi, friendly and personal atmosphere Missng fork during the breakfast :-)
Free internet, clean, good location, easy They could be a bot more flexible with everything aond breakfast. Yes it is Germany and if breakfast stops at 10.00 it stops not one minute late....but a bit of customer service could do ;-)
Very central location, breakfast was quite good as was the coffee. Room quality was just ok. Tiny room. We travelled from Australia around Europe and with the 2 of us and our 2 suitcases we had nowhere to move.
the position is perfect for visiting the city the car parking is not inside the hotel, it is quite far away considering that it must walk with the baggages for few minutes