Recent reviews
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9.7
Check in /out was simple and quick and their continental breakfast was amazing. Rooms and bathrooms were clean. The front portion of the parking lot was a little small and not super easy to maneuver. All in all, it was only the most minor of inconveniences.
review from KAYAK -
10.0
The rooms were clean and the staff was friendly. This hotel is walking distance to Bridgestone Arena and the entertainment on Broadway. The proximity to the highway was a nice touch as well.
review from KAYAK -
6.8
The Internet was broken and the staff tried to help the best that they could. I asked to speak with someone about the fact that it was out all night when I specifically needed a hotel room with Internet post my surgery. I was told a supervisor would call. Still waiting. I lost a day of work and still have not been contacted to handle the issue.
review from KAYAK -
8.5
I really liked the staff and how friendly they were. I also really enjoyed the breakfast that they had. The only thing that I did not like was the ironing board in the room. It was bent on the feet and leaked water.
review from KAYAK -
8.0
Location is great. Not to far from Broadway St. There are restaurants across the street from this hotel to eat at, if you want to stay close. The beds were comfortable and clean. Our room was was clean and nice. The hot breakfast was good. The even made omelets for you if you wanted one, no charge. All of the hotels in the downtown area make you pay for parking. Some as high as $30 per night. We only had to pay $10 per night her at the Comfort Inn. I will be stopping here again. The pool was under construction/renovation and the elevator rocks and shakes when it moves up or down. Like a ride at an attraction. You have to book it online to get a cheaper rate. They wanted $50 more at the front desk on a walkin. They didn't believe me when I showed them the online price. They should have just worked with me. So I booked it standing right there in front of them.
review from KAYAK -
3.4
Location Not clean, very much a motel. They were also doing a lot of concrete work onsite and consistently lied about when they were going to be done with the work so I spent most of the time listening to concrete saws. Absolutely horrible. I went down to the lobby at one point to beg them to stop and was met by nearly everyone staying there checking out despite just arriving. not a great place. Definitely the worst stay I've had anywhere (and I travel every week)
review from KAYAK -
10.0
Iv stayed here numerous times and I highly recommend it to anyone Love love love it
review from KAYAK -
2.0
Terrible hotel. Not clean. Bad location. No security!
review from KAYAK -
8.0
Everyone there were very helpful and friendly. Breakfast was great. TV - couldn't get sound on a couple of channels.
review from KAYAK -
4.2
Great location on music row. Good price on short notice. Terrible Internet. Room was dirty, had previous guest's towels in bathroom. Continental breakfast was bad by continental breakfast standards. Room smelled terrible, a musty/mildew aroma.
review from KAYAK -
2.0
Location is great. It's very central and it's good for a cheaper option to the other hotels in the area. Bathrooms are very small and in need of remodeling
review from KAYAK -
9.7
It was a run of the mill comfort inn. I have stayed in may comfort inns across America, and this was not much different than the rest. Friendly staff, full breakfast, average room for a comfort inn. If you want to stay close to down town than this is the right place to save money and still be close. It is not a top grade top of the line hotel, but it is a average comfort inn. No complaints here, it was exactly what I exspected it to be. Good for value and location, bad if you want a top of the line Butler kind of place. Breakfast, room, staff, enjoyable stay. Its a typical comfort inn. No more no less.
review from KAYAK -
4.5
Pool area was very nice, but it was only opened until 8pm nightly. Staff was incredibly rude. At check in they snapped at me for not getting my ID out (even though they never asked for it). First night at the pool, we went to the front desk for towels. They only had enough for 2 of our party (needed 4); he said he would get more and bring them too us; an hour later, still no towels. We asked them for change for a $20 for the joyride driver and the woman was rude and snapped she could not give us all $1s (which we never asked for). We said thanks and started walking out ans she snapped back again "well i didn't say i wouldn't give you change; if you want it you better get back over here and get it". Rooms were small, but ok and the breakfast was pretty good. Just not impressed with the staff.
review from KAYAK -
6.0
Location was great and convenient to downtown. It's an older property and the rooms show it. Rooms need a refresh, felt 80s. There was a hair in the tub and it drained slow when I showered...gross! Bed was comfortable, breakfast was mediocre and the guy who was stocking the bread might as well have been using his bare hand as 2 of his fingers were sticking through and touching the food items. I wouldn't stay here again.
review from KAYAK -
2.0
We were not satisified from the beginning. The room door and frame had a large gap, the air conditioning, refrigerator, the toilet wouldn't flush, and the wifi didn't work. We booked a new place to stay and when we went to check out and to cancel the rest of our reservation, we were told by the front desk staff that they couldn't cancel the rest of our reservation do to booking it online. When we tried to tell him about all of the problems with the room, he repeated himself by saying that he couldn't cancel our reservation. Do to this experience we will never do business with another Comfort Inn again. We also will no longer book any hotels except on their own private websites. We ended up paying for two hotel rooms for our time in Nashville.
review from KAYAK -
4.2
The Room Was clean. The mattress was good. Overall it's not a place I would ever book again. I wouldn't recommend it either.
review from KAYAK -
8.2
Great location at a decent value Dont expect anything great it was just alright. Very close to everything, we walked pretty much everywhere.
review from KAYAK -
9.7
This place was great! It was about a 10 minute walk from downtown, but well worth it! It sits on a nice little strip and backs up to amazing local resturants! It was a breath of fresh air to eat at a more local resturant and enjoy a quiter side of Nashville while still being within walking distance to Broadway.
review from KAYAK -
8.0
the location is great, it has an outdoor pool, however We didn't use it. the bed was sooo comfortable. there was a fridge and stove in the room. there was construction going on next door that was annoying, not the hotels fault though. the continental breakfast wasn't that good, dry goods were good there though. the bathroom was a little small, not vanity really to speak of, it was located next to the sink in the main counter spaceoutside of bathroom. this is definitely an extended stay hotel. the hotel room was noticeably updated, however the updates were mediocre work.
review from KAYAK -
6.3
Rooms were clean, quick cab ride to downtown Thin exterior walls/doors let in lots of noise, cannot walk to downtown, under-window HVAC unit is loud. If you plan to spend a lot of time downtown, spend the extra money per night and stay downtown. You will make up the extra expense with the added convenience of not having to use a car or pay for cab rides.
review from KAYAK
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9.7
Check in /out was simple and quick and their continental breakfast was amazing. Rooms and bathrooms were clean. The front portion of the parking lot was a little small and not super easy to maneuver. All in all, it was only the most minor of inconveniences.
review from KAYAK -
10.0
The rooms were clean and the staff was friendly. This hotel is walking distance to Bridgestone Arena and the entertainment on Broadway. The proximity to the highway was a nice touch as well.
review from KAYAK -
8.5
I really liked the staff and how friendly they were. I also really enjoyed the breakfast that they had. The only thing that I did not like was the ironing board in the room. It was bent on the feet and leaked water.
review from KAYAK -
8.0
Location is great. Not to far from Broadway St. There are restaurants across the street from this hotel to eat at, if you want to stay close. The beds were comfortable and clean. Our room was was clean and nice. The hot breakfast was good. The even made omelets for you if you wanted one, no charge. All of the hotels in the downtown area make you pay for parking. Some as high as $30 per night. We only had to pay $10 per night her at the Comfort Inn. I will be stopping here again. The pool was under construction/renovation and the elevator rocks and shakes when it moves up or down. Like a ride at an attraction. You have to book it online to get a cheaper rate. They wanted $50 more at the front desk on a walkin. They didn't believe me when I showed them the online price. They should have just worked with me. So I booked it standing right there in front of them.
review from KAYAK -
10.0
Iv stayed here numerous times and I highly recommend it to anyone Love love love it
review from KAYAK -
8.0
Everyone there were very helpful and friendly. Breakfast was great. TV - couldn't get sound on a couple of channels.
review from KAYAK -
9.7
It was a run of the mill comfort inn. I have stayed in may comfort inns across America, and this was not much different than the rest. Friendly staff, full breakfast, average room for a comfort inn. If you want to stay close to down town than this is the right place to save money and still be close. It is not a top grade top of the line hotel, but it is a average comfort inn. No complaints here, it was exactly what I exspected it to be. Good for value and location, bad if you want a top of the line Butler kind of place. Breakfast, room, staff, enjoyable stay. Its a typical comfort inn. No more no less.
review from KAYAK -
8.2
Great location at a decent value Dont expect anything great it was just alright. Very close to everything, we walked pretty much everywhere.
review from KAYAK -
9.7
This place was great! It was about a 10 minute walk from downtown, but well worth it! It sits on a nice little strip and backs up to amazing local resturants! It was a breath of fresh air to eat at a more local resturant and enjoy a quiter side of Nashville while still being within walking distance to Broadway.
review from KAYAK -
8.0
the location is great, it has an outdoor pool, however We didn't use it. the bed was sooo comfortable. there was a fridge and stove in the room. there was construction going on next door that was annoying, not the hotels fault though. the continental breakfast wasn't that good, dry goods were good there though. the bathroom was a little small, not vanity really to speak of, it was located next to the sink in the main counter spaceoutside of bathroom. this is definitely an extended stay hotel. the hotel room was noticeably updated, however the updates were mediocre work.
review from KAYAK
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3.4
Location Not clean, very much a motel. They were also doing a lot of concrete work onsite and consistently lied about when they were going to be done with the work so I spent most of the time listening to concrete saws. Absolutely horrible. I went down to the lobby at one point to beg them to stop and was met by nearly everyone staying there checking out despite just arriving. not a great place. Definitely the worst stay I've had anywhere (and I travel every week)
review from KAYAK -
2.0
Terrible hotel. Not clean. Bad location. No security!
review from KAYAK -
4.2
Great location on music row. Good price on short notice. Terrible Internet. Room was dirty, had previous guest's towels in bathroom. Continental breakfast was bad by continental breakfast standards. Room smelled terrible, a musty/mildew aroma.
review from KAYAK -
2.0
Location is great. It's very central and it's good for a cheaper option to the other hotels in the area. Bathrooms are very small and in need of remodeling
review from KAYAK -
4.5
Pool area was very nice, but it was only opened until 8pm nightly. Staff was incredibly rude. At check in they snapped at me for not getting my ID out (even though they never asked for it). First night at the pool, we went to the front desk for towels. They only had enough for 2 of our party (needed 4); he said he would get more and bring them too us; an hour later, still no towels. We asked them for change for a $20 for the joyride driver and the woman was rude and snapped she could not give us all $1s (which we never asked for). We said thanks and started walking out ans she snapped back again "well i didn't say i wouldn't give you change; if you want it you better get back over here and get it". Rooms were small, but ok and the breakfast was pretty good. Just not impressed with the staff.
review from KAYAK -
6.0
Location was great and convenient to downtown. It's an older property and the rooms show it. Rooms need a refresh, felt 80s. There was a hair in the tub and it drained slow when I showered...gross! Bed was comfortable, breakfast was mediocre and the guy who was stocking the bread might as well have been using his bare hand as 2 of his fingers were sticking through and touching the food items. I wouldn't stay here again.
review from KAYAK -
2.0
We were not satisified from the beginning. The room door and frame had a large gap, the air conditioning, refrigerator, the toilet wouldn't flush, and the wifi didn't work. We booked a new place to stay and when we went to check out and to cancel the rest of our reservation, we were told by the front desk staff that they couldn't cancel the rest of our reservation do to booking it online. When we tried to tell him about all of the problems with the room, he repeated himself by saying that he couldn't cancel our reservation. Do to this experience we will never do business with another Comfort Inn again. We also will no longer book any hotels except on their own private websites. We ended up paying for two hotel rooms for our time in Nashville.
review from KAYAK -
4.2
The Room Was clean. The mattress was good. Overall it's not a place I would ever book again. I wouldn't recommend it either.
review from KAYAK -
6.3
Rooms were clean, quick cab ride to downtown Thin exterior walls/doors let in lots of noise, cannot walk to downtown, under-window HVAC unit is loud. If you plan to spend a lot of time downtown, spend the extra money per night and stay downtown. You will make up the extra expense with the added convenience of not having to use a car or pay for cab rides.
review from KAYAK
