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Herald Square Hotel

19 West 31st Street, New York, NY 10001, United States
+1 212 279 4017

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+1 212 279 4017

Overall guest ratings

7.3/10 Good
Based on 4,201 reviews

Review highlights

  • 9.6
  • 8.7
  • 7.6
  • 4.9

Nearby

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    About

    With a stay at Herald Square Hotel, you'll be centrally located in New York, minutes from Empire State Building and Macy's. This hotel is close to Grand Central Terminal and Times Square.

    Rooms

    Make yourself at home in one of the 94 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Mingle with other guests at a complimentary reception, held daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 4,201 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
      9.7 "City centre within easy reach, said 97%."
      7.3 "Great parking, according to 73%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Bar is amazing."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      8.0 "80% said the booking process went smoothly."
      7.0 "70% were happy with the room service."
    • 6.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      6.6 "66% thought the bathroom was big enough."
    • 5.6 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
      6.6 "66% thought the bathroom was big enough."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.9 "Awful breakfast."
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    Overall rating

    7.5 Good
    Based on 2,436 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
      7.3 "Great parking, according to 73%."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 5.8 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
    • 5.4 "Internet is average."
    • 2.3 "Awful breakfast."

    Overall rating

    7.2 Good
    Based on 1,008 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
      9.7 "City centre within easy reach, said 97%."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
    • 5.0 "Rooms are ok."
      5.8 "58% thought the bathroom was big enough."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.0 "Breakfast is below average."

    Overall rating

    6.2 Good
    Based on 126 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."

    Overall rating

    7.3 Good
    Based on 630 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "Housekeeping was great, according to 77%."
      7.4 "74% thought the service was very professional."
    • 6.9 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 6.1 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.7 "Only 57% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 5.1 "Internet is average."
    • 2.4 "Awful breakfast."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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