Overview

Hyatt Herald Square New York

30-32 West 31st Street, New York, NY 10001, United States
+1 212 330 1234

Rp 3,012,988+

Overall guest ratings

8.3/10 Excellent
Based on 2,025 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.0
  • 5.5

Good to know

  • Clean rooms
  • Friendly service
  • Modern Hotel

Nearby

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    About

    Located in the iconic Fashion District, newly built, features 122 locally inspired guestroom design, CO Bigelow Amenities, rooftop bar with stunning views of Empire State Building and Freedom Towers, wholesome American modern cuisine, Espresso Bar, communal living space, and Fitness Center.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Coffee shop
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,025 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.9 "Lovely bar service, according to 79%."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.0 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      9.6 "96% loved the terrace."
      9.0 "90% thought the architecture was beautiful."
      9.7 "97% said the facilities were very new."
      8.8 "88% found the grounds to be nice."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      6.7 "67% thought the bathroom was big enough."
      5.8 "58% thought the kitchenette was ok."
    • 5.5 "Internet is average."
    • 4.4 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
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    Overall rating

    8.4 Excellent
    Based on 992 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.7 "Only 67% thought the shower was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.8 "Internet is average."
    • 5.2 "Average value."
    • 4.7 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall rating

    8.2 Excellent
    Based on 769 reviews
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 5.9 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."

    Overall rating

    8.3 Excellent
    Based on 81 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Generally very clean."
    • 8.5 "Vibe was good."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 6.1 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.4 "76% said rooms were small."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 182 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.6 "Good vibe."
      8.2 "82% said it was a stylish hotel."
      9.3 "93% thought, the hotel was modern."
    • 7.5 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.2 "Good bar."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.3 "67% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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