Lotte New York Palace

Pros: Views from the rooms are just breath taking...overall service and hotel..Elite.

Pros: Outstanding staff --- everybody from the wonderful check in lady to the concierge people to the doorman to the maid service to the waiter in the cocktail lounge. Wonderful visit and will come back.

Cons: Liked everything.

Pros: It was a good stay, in the heart of Manhattan, close to Central Park!!!

Cons: Nothing in specific

Pros: The views from the premier skyline room were spectacular. We were high up so it was really quiet. A perfect location - an oasis in the middle of the city, but everything was in walking dist

Fantastic Staff

Pros: My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.

Cons: $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.

Pros: Spacious room, great location