Overview

Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

Rp 3,306,534+

Video: Lotte New York Palace

Built in 1882 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral..

Overall guest ratings

8.9/10 Excellent
Based on 3,913 reviews

Review highlights

  • 9.6
  • 9.2
  • 5.2
  • 4.8

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Great view

Nearby

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    About

    Built in 1882 by railroad baron Henry Villard and luxuriously renovated in 2013, the grand entrance of this hotel is right across Madison Avenue from majestic St. Patrick's Cathedral.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Restaurant
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets allowed on request. Charges may apply.
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 3,913 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.5 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.2 "72% thought it was pleasantly quiet."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.1 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
      8.1 "81% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
    • 5.2 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 4.8 "Disappointing food."
      1.9 "The price was too high for 81%."
    • 4.1 "Value below average."
      2.9 "71% thought it was overpriced."
      1.9 "The price was too high for 81%."
      1.7 "83% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 3.8 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,369 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
    • 8.9 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.5 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
    • 8.4 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      7.9 "79% found the grounds to be nice."
      9.3 "93% thought the architecture was beautiful."
    • 8.0 "Great service."
      7.7 "77% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 5.4 "Bar is ok."
    • 4.2 "Disappointing food."
    • 3.6 "Value below average."
      2.7 "73% thought it was overpriced."
    • 3.4 "Breakfast is below average."
    • 2.5 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 2,073 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.6 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.2 "72% thought it was pleasantly quiet."
    • 8.1 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.3 "83% said the beds were comfortable."
      7.4 "74% said rooms were clean."
    • 7.4 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 4.9 "Bar is not good."
    • 4.9 "Disappointing food."
      1.6 "The price was too high for 84%."
    • 3.8 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.7 "Value below average."
      2.6 "74% thought it was overpriced."
      2.0 "80% said the breakfast was too expensive."
      1.6 "The price was too high for 84%."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 117 reviews
    • 9.7 "Terrific location."
    • 8.7 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 8.3 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 8.3 "Vibe was good."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 4.5 "Disappointing food."
    • 3.9 "Value below average."
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    Overall rating

    8.5 Excellent
    Based on 352 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 8.0 "Vibe was good."
      9.8 "98% thought the hotel was luxurious."
      7.5 "75% enjoyed the lobby entrance."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 4.4 "Disappointing food."
    • 4.1 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.6 "Breakfast is below average."
    • 3.0 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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