Fairmont Chateau Laurier, Ottawa Hotels from Rp 2,066,667

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 2,669 reviews

Location

9.3 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

9.5 "95% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."

10.0 "City centre within easy reach, said 100%."
Service

9.0 "World class service."

8.4 "84% thought the service was very professional."

8.9 "89% found the restaurant service to be one of the best."

8.0 "Housekeeping was great, according to 80%."

8.1 "81% said the concierge service was amazing."

10.0 "100% were impressed by the valet service."
Bar and Beverages

8.9 "Bar is amazing."

9.0 "Delicious alcoholic drinks, according to 90%."
Amenities

8.0 "Amenities are good."

8.1 "81% thought the building was wonderful."

9.0 "90% thought the architecture was beautiful."

8.6 "86% enjoyed the lobby entrance."

8.5 "85% found the grounds to be nice."

7.5 "75% loved the terrace."
Vibe

7.9 "Good vibe."

9.4 "94% said it was a stylish hotel."

9.4 "94% enjoyed the friendly atmosphere."

8.6 "86% enjoyed the lobby entrance."

7.9 "79% thought the hotel was luxurious."
Room

6.0 "Rooms are ok."

5.1 "Only 51% said rooms were clean enough."

5.6 "56% thought the minibar was ok."
Comfort

5.6 "Average comfort."
Cleanliness

5.3 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."

6.0 "60% thought the cleanliness of the hotel was average."
Value for money

3.8 "Value below average."

3.1 "69% thought it was overpriced."

3.3 "The price was too high for 67%."

3.5 "65% said the breakfast was too expensive."
WiFi

2.9 "Disappointing internet connection."

3.1 "69% thought it was overpriced."

2.7 "73% said the wifi quality was bad."

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Overall rating

Based on 1,521 reviews

Location

9.1 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

9.4 "94% liked the proximity to shopping."
Service

8.7 "Great service."

8.4 "84% thought the service was very professional."

8.1 "Housekeeping was great, according to 81%."

8.0 "80% said the concierge service was amazing."

7.1 "71% were happy with the room service."
Breakfast

7.4 "Good breakfast."
Vibe

7.1 "Good vibe."

9.2 "92% enjoyed the friendly atmosphere."

9.3 "93% said it was a stylish hotel."

8.5 "85% enjoyed the lobby entrance."

7.8 "78% thought the hotel was luxurious."
Comfort

5.5 "Average comfort."
Room

5.2 "Rooms are ok."
Cleanliness

4.8 "Not very clean."

4.7 "53% said rooms were dirty."

2.7 "73% said the bathroom was dirty."
Value for money

4.1 "Value below average."

3.4 "66% thought it was overpriced."

3.6 "64% said the breakfast was too expensive."
WiFi

3.2 "Disappointing internet connection."

3.4 "66% thought it was overpriced."

2.7 "73% said the wifi quality was bad."

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Overall rating

Based on 800 reviews

Location

9.4 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

9.6 "96% liked the proximity to shopping."
Service

8.4 "Great service."

8.0 "80% thought the service was very professional."

7.6 "Housekeeping was great, according to 76%."
Breakfast

7.4 "Good breakfast."
Comfort

5.2 "Average comfort."
Cleanliness

5.2 "Average cleanliness."

5.1 "Only 51% said rooms were clean enough."

6.0 "60% thought the cleanliness of the hotel was average."
Room

4.9 "Rooms are not good."

4.7 "53% said rooms were small."

2.3 "77% thought they were poorly maintained."

3.2 "68% complained about the bathroom."

2.6 "For 74%, the rooms looked old."

2.2 "Air conditioning was criticized by 78%."

0.9 "91% criticized the small bathroom."
Value for money

3.6 "Value below average."

3.1 "69% thought it was overpriced."
WiFi

3.1 "Disappointing internet connection."

3.0 "70% said the wifi quality was bad."

3.1 "69% thought it was overpriced."

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Overall rating

Based on 80 reviews

Location

9.4 "Terrific location."
Service

9.0 "World class service."

9.7 "97% found the staff to be very friendly."
Vibe

8.1 "Vibe was good."
Amenities

8.0 "Amenities are good."

8.0 "80% thought the building was wonderful."
Room

6.6 "Rooms are ok."
Cleanliness

6.0 "Average cleanliness."
Value for money

3.8 "Value below average."

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Overall rating

Based on 266 reviews

Location

9.3 "Terrific location."
Service

9.0 "World class service."

9.6 "96% found the staff to be very friendly."

8.7 "87% thought the service was very professional."
Breakfast

7.5 "Good breakfast."
Vibe

7.4 "Good vibe."

9.3 "93% enjoyed the friendly atmosphere."
Room

6.2 "Rooms are ok."

5.2 "Only 52% said rooms were big enough."

5.6 "Only 56% said rooms were clean enough."
Cleanliness

5.7 "Average cleanliness."

5.6 "Only 56% said rooms were clean enough."
Value for money

3.7 "Value below average."
WiFi

2.9 "Disappointing internet connection."

2.4 "76% said the wifi quality was bad."