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Hotel Villa Mercedes Palenque

KM 2.9 Carretera Palenque - Ruinas, 29960 Palenque, CP, Mexico
+52 916 345 5231

Call

+52 916 345 5231
Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.1/10 Excellent
Based on 218 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.2
  • 4.6

Good to know

  • Great menu
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hotel Villa Mercedes Palenque in Palenque, you'll be minutes from Aluxes Eco Park and close to Pre-Hispanic City and National Park of Palenque. This hotel is within the vicinity of Misol-Ha Waterfalls.

    Rooms

    Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and ceiling fans.

    Amenities

    Take in the views from a garden and make use of amenities such as babysitting/childcare (surcharge) and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar and a garden view. You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, luggage storage, and laundry facilities. Free self parking is available onsite.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 218 reviews
    • 9.5 "Excellent pool."
    • 9.5 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.6 "Amenities are good."
    • 5.3 "Rooms are ok."
    • 4.6 "Disappointing food."
    • 4.2 "Value below average."
    • 0.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 85 reviews
    • 9.6 "Terrific location."
    • 9.3 "Excellent pool."
    • 8.9 "Amenities are good."
    • 5.5 "Rooms are ok."
    • 5.4 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 4.7 "Disappointing food."
    • 3.5 "Value below average."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 132 reviews
    • 9.5 "Terrific location."
    • 4.9 "Service is below average."
      1.6 "84% indicated the reception staff was not good."
    • 4.6 "Disappointing food."
    • 4.5 "Rooms are not good."
      0.6 "94% didn't like the uncomfortable beds."
    • 0.5 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
    Good to know
    "Great menu"
    "Wonderful sightseeing"
    data provided by TrustYou

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