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The front of house staff were absolutely excellent providing us with a map and directions for exploring the city as well as giving us recommendations for a pleasant walk and where to eat. Coming down to breakfast was very welcoming, lots of smiling faces. Although we speak Spanish the staff had impeccable English. I was very impressed with the quality of service. For a hotel like this with such a plush environment it's a shame that it doesn't have a spa facility, even something quite small and/or a gym. Also the bar was very dead in the evening and it might have been possible to create a more buzzy atmosphere by advertising around the hotel that the bar is open in the evening perhaps with a cocktail hour or something else to entice people in.
The personnel was nice, locatio location location excellent, central, close to the best tapas bar in the town. Rooms very nice and trendy, fine restaurant. Cleaning is not so great (general aspect is fine, but there's a lot of dust). Rooms were a bit overheated, probably according to Mairocans.
The breakfast was really excellent! The room was not very big and at night it was a bit noisy outside on the street.
Nice and interesting design. Clean room and very fancy bathroom The bed was in the middle of the room. Hotel staff not on a very high level
location, breakfast, cleanliness the shower stick. it was not an overhead shower but a stick on a long tube which one pulled out of the socket on the bath. found this awkward to use. no shower gel available. asked chambermaid but she did not have any. restaurant too expensive for out pocket for dinner
very comfortable bed we and other guests could not control the temperature of our rooms - staff said they would reverse master control for air con from heating to cooling. Why can't each individual room control their own air con ?
Its central position and its level of comfort and cleanliness nothing in particular
comfortable room.helpful staff.close to old town.airport bus stop outside hotel.breakfast quite good.
Great place nice rooms friendly staff... Hmm. Can´t think of one....
It was very central- only minutes walk from the train and bus station and all city buses were within 5 mins. walk. The staff were very courteous and helpful.
In general, the friendly atmosphere, the peace and quiet, and the proximity to the airport and for those attracted to beaches. The hotel environment is excellent. A big plus is the food at the hotel restaurant - albeit a limited lunch and dinner menu, the food is a must to try - absolutely delicious! The waiter's recommendation should be taken on board... We had an early flight, the staff made a big effort to ensure our early breakfast was arranged on time - brilliant. Unfortunately the breakfast and service was below expectations, compared to lunch and dinner. We also didn't have a chance to experience the "finca" as a whole due to our time limitations.