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Great location, nice big bathrooms, spacious rooms in general. Nice comfortable accommodation, walking distance to everything (including nightlife and many major attractions). Bellhops were very nice, but some of the desk staff was slightly unfriendly and unhelpful. Restaurant staff asked us to leave table (in beautiful garden) after finishing coffee to make room for other guests but there were many other tables. Guest service not the hotel's strongest area in my brief experience.
Great location, beautiful hotel, rooms are very large and comfortable; staff is friendly - we loved this hotel !!!!
We had a 5th floor room with an outlook over surrounding streets and river. We were able to check in a little early and checkout a little late with no problems. Staff were helpful and efficient.
Location Graffiti and beer bottle drinkers outside nightly
Staff where very friendly and cheerful, the court yard was beautiful and the location fantastic.
Beautiful hotel in perfect location, many fine amenities. A contemporary haven in old Rome.
the hotel staff was very pleasant and helpful
Very good location Its a little pricey
Overall very good exprience.However we did feal that some of the staff could improve their attitude towards customers Customer Service.
Loved the courtyard which was peaceful in middle of big city. Hotel was quiet - unusual for Rome. Great location, near stacks of excellent restaurants - Pierluigi was the best ! Relative to other cities, Rome, and this hotel over are way priced.
Location Comfort ok, beds a bit too firm. Reception staff were cordial and helpful. Bar staff were going to overcharge for beverage until I pointed out the correct price in menu. Don't know if intentional or not, but you would think they know the correct pricing as advertised in their menu. Our room was on third level on the side where the hotel entrance is located. This area can be noisy at night, especially on weekends when people are walking on the street and street musicians (which hung out a few doors down from the hotel) are playing. The rooftop terrace is nice but the views are limited and there were many yellow jackets/hornets around the evening appetizers at the bar.
The location was great. The staff was very nice and helpfull. The room was big and comftable. Breakfast was nice. We got the WiFi connection for free. The blankets were dirty. There is no heat until November.
The hotel is very central. 300m to Phanteon, 250m to P.Navona. We had a Quadruple room, which was about 30m2! Very nice staff! Sorry, but this is not a 4 star hotel. The beds was so hard that the last night (out of 4) I almost could not sleep at all. The cleanliness could have been better. Dust in the closets, ++ and the shower was not very clean ether. The toilet was noisy and leaking (they tried to fix it), the safety box was not in order (they tried to fix it twice). In our room the windows was not possible to close properly, and there was no view (2/3 floor). Some traffic noise. Breakfast was very simple, but good. The man in the reception (at night) did not speak english (the others was very helpful at all time).
Centrally located across street from Trambus double decker sightseeing bus stop and steps away from Piazza Navona. They had many choices of food at generous Continental Breakfast. Quiet hotel, nice double shower. The Cable nor the TV worked, everything else was nice.
Staff were very friendly and effective in helping avoid tourist traps. Most were very friendly.
Staff pleasant and helpful. The hotel is quite central in main attractions although the road is very busy
The staff were always helpful and so very nice to the children. no
Very good location
Staff was extremely helpful in our one fast day in Rome. The location is walking distance to most of the attractions we wanted to see. Breakfast was quite nice. Food staff was excellent also. Nothing.
The staff were extremely helpful and welcoming, our room (409) was well decorated and spotless and had a charming balcony overlooking the rooftops of Rome. The hotel is very conveniently located for all places of interest which are within walking distance ranging from 10 to 20 mins. There is a restaurant within 5 mins walking distance which is extremely good value and has excellent menu and service. Our double bed was actually two beds pushed together. The breakfast was very basic continental.
Very central placed
Very good location, but facilities are a bit old. The toilet did not flush.
Good atmosphere, nice staff, comfortable and interesting location away from the city centre business district. The hotel only provides a buffet breakfast. The bar is not open. There are plenty of excellent bars and a full range of resturants nearby.
excellent location, good staff, good breakfast small rooms
Location great, very central. Room decor very dated, musty smell in room (couldn't open windows). Tv took about 5 seconds to change channel - not great when you are flicking looking for english language!
Excellent location in quiet knook but only 2 blocks to Campo Di Fiori and all the action. We requested and received a room overlooking the beautiful gardens of the French Embassy. Hotel is in very quiet area adjacent to Piazza Farnese and is within easy walking distance of all the major areas - Campo, Pizza Navonna, Pantheon, Trevi, etc. Loads of resturants, cafe's, shops, bars in the vicinity. Very clean room much larger than most European hotels typically are. Very nice size bath and shower. Very comfortable room and in a great location. The hotel staff replied to e-mail requests prior to our trip for room confirmation and arrangements for transportation from airport literally within the hour our requests were sent. Nothing we did not like.
Everything was fantastic! The room was exceptionally (and promptly) cleaned each day; the breakfast buffet was outstanding; the desk personnel were friendly and extremely helpful; and, the hotel environment was extremely pleasant! I have no complaints whatsoever, and when in Rome, I will stay there again, and will recommend my friends do as well. I did notice several us people on the website complain generally about small hotel rooms in Rome. I suspect these folks do not get around Europe much! Real estate is incredibly pricy and space does not come cheap! Us travelers need to be prepared to spend $130 usd or more a night for a room that will be much smaller than the typical us economy hotel room. that is the norm in rome! Stop complaining! Focus on the beauty of the setting and hotel, the convenience of location, and the experience of being in a world class city!
A well priced hotel in a great central location. I took my parents who have mobility problems and the area is flat and easy to walk around.
Great location, lovely & helpful staff, comfortable rooms, nice communal areas, wonderful breakfast. The bed was a little hard for my taste.
The room was very comfortable. The location was in a nice quiet location yet close to many of the city attractions, and the breakfast was superb. A real little gem.
The staff were wonderful - friendly, welcoming and helpful. It made my stay feel like a home-from-home experience and added to my overall enjoyment of my holiday.
good location, friendly. 24 hr doorman. Be on your toes when you pay the bill- they tried to add 40 euros unexpectedly. Also requested a wake-up call that never happened. Bathroom was dirty with a broken toilet seat.
nil. The breakfast was very basic and consisted of pre packaged croissants. The heating was turned off during the day and put on a timer which could not be overridden. If you returned to the room early you had to put up witha cold room until the heating turned on. The showewr was far too small. threre was no room to be able to comfortably wash yourself. The room was very small and for women there was no hairdryer. For acomparable price one could get a much better accomodation within metrs of the hotel
Fantastic, quiet location in Trastevere. Paper-thin walls mean you can here everything from rooms next door.
staff and breakfast rooms are a bit small
The location of the hotel made it easy to walk to places like Campo d' Fiori. The staff was amazingly helpful, they allowed us to leave our luggage at the hotel when we went to Florence for a night which was immensely helpful. the airconditioner was really noisy, and also the walls are extremely thin and we could hear the people next door snoring, whistling and yelling. We also got reprimanded for whispering at 11 pm by the guest next door.
Staff is extremely courteous and friendly, hotel is clean, very convenient location in Trastevere. This hotel is very affordable for Rome. Rooms are teeny tiny, beds are uncomfortable, bedding and decor is shabby, and I've been in phone booths bigger than the shower! Skip the continental breakfast - stale cereal and instant coffee.
The staff were very helpful. The location was very central and safe. It was good to be in an old Italian building. I loved room 23 where I stayed for the first nights. But I did not like room 20 where I stayed for the last night; it is too small to be used as a hotel room. It was very uncomfortable. It was the only thing I did not like in this hotel.
I picked this hotel mainly for the price and location. What I got was a real treat. It's a 15 minute walk to the Arch of Constantine, Colosseum and Roman Forum. On the way, you pass the Bocca dela Veritate, Circus Maximus, The Palatino. Walk even further you'll reach the Vittorio Emmanuel ii memorial. The hotel is in the quaint Travestere area, where walking around will get you to all these great restos and gelaterias. The historic Fiumi Tevere is just across the road. And there's even a Catholic Church, San Benedetto a Piscincula right beside it where the priests are dressed in tunics and boots making them look like knights. The people at the front desk are quite helpful, orienting you to the sites nearby. Really enjoyed my stay! For one thing there was no wifi available in the hotel. I had seen a website (not the hotel's) that had stated it was available at this hotel. Other than that, I was ok with everything.
The intimate atmosphere of this beautiful corner in historic Trastevere and the fact that the breakfast was included (despite my booking not explicitly mentioning so), made up for the fact that the room was rather small.