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Location was excellent. On a quiet road so not noisy. Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
All ok excpt the air condition. Air condition was bad not cooling enough.
location II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
The location is excellent for a good short holiday in Rome. Central. We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
Convenient possition. Room in need of decoration for standard of hotel.
The location is great. The room was comfortable enough. The hotel lounge was cozy. No wireless connection, despite the hotel staff is persuaded there is one. Ethernet connection + movies overpriced. Multimedia defficiency for a 5 star hotel.
Location, friendliness of staff, The rooms at the 5Th floor were unproper of a 5 star hotel, the price is over to high
the location is perfect to see all the sights. it's very central to the Spanish steps and with in walking distance to the rest of the city it wasn't as upscale as we thought it was going to be, and for the price breakfast should have been included
Friendly, helpful staff. Clean & bright. Reasonably priced considering it is in the centre of Rome. We intend to return to the city & intend to stay at the Cosmopolita again.; The room was slightly small. The shower cubicle was very small.
location of the hotel is excellent for all main attractions and restaurants The hotel staff were unfriendly and a touch unhelpful, especially reception. Breakfast was a little disappointing too
location is wonderful, right in the city center very noisy on Sunday night with disco pub downstairs till midnight, room is very small and narrow, too expensive with such poor facility
I would recommend this hotel for its cleanliness, fantastic location and very friendly staff.
Very well located, confortable and good value for price. Room quite small, but acceptable for short accomodation.
Couldn't ask for better location as a first time visitor. You can reach all the tourist spots on foot (that's what I did even though bus stops are only round the corner). Very good breakfast. Room size - so small that I couldn't find any space to put my 'closed' suitcase.
Excellent location and breakfast. The room.was pretty small but.nice
the Place no view from the window
Hotel is centrally locaed; its public spaces are modern and our standard room, which appeared to have been recently renovated, had a nice old world charm with high ceilins and beautiful finishes.
Location was excellent - also had very good lunch, breakfast and coffee facilities
The hotel was in an excellent location. The memory foam beds were extremely comfortable. We especially enjoyed the private patio. The bathroom was not clean. There were dirty fingerprints on the wall and even a bloody one. Breakfast food was very good but the waitresses were very impatient with guests when the coffee machine was out of order.
1. location 2. room breakfast is to correspond to the price (quality and choice are very poor)
Location was excellent and the staff were friendly and very helpful. Room was excellent - very clean and comfortable.
extremely close to all points of interest in Rome city including all classical sites. Reasonably quiet, if that is at all possible in Rome. The restaurant was not appealing to us: the prices were quite high, the service was slow and it was right next to a major traffic artery as well as the to the foot pass leading to Fontana Trevi.
Excellent location for tourists. Front desk staff lacked smile, and not very helpful apart from the very basics.
Excellent room, bathroom and hotel Poor service, arrogant and unhelpful staff made interactions with reception unpleasant. "Attempts" were made to service the room after 2pm each day exactly when we returned to our room after spending the morning and early afternoon sightseeing. This poor timing of the proposed servicing of the room was obviously intentional so as to avoid servicing the room. No soaps where replaced during the 4 night stay. Initially laundry was not done even after making a special trip to reception to obtain forms and understanding of their proposed laundry procedure. Laundry was only completed after an argument with reception. The hotel stay was not good because although the hotel is great but management is very poor
they upgraded us to a suite too close to trevi fountain so there were too many people up and down the street; chose because breakfast was said to be so good-- we have had better.
Location was great. Room size for Europe was very good. Had room with terrace which was nice. Will stay again in future and recommend highly to others.
Central location, clean rooms, well working aircon Staff at reception was too formal, no way to get a smile...Breakfast is out of wack for a 4* hotel, internet should be free and not at euros 20/hr...
Closeness to city centre; still quiet and cosy Reception personnel a bit cold; other personnel very friendly
location is perfect
Location location location, also featured every amenity we required, such as a bathroom and shower. Room safe didn't work
location was the only best thing!! extreme ultra small room with cramped bathroom. no breakfast.
A well located hotel with attractively decoratated common areas and a nice lift The rooms were so small. Bathrooms even smaller. To describe our room as a 'Superior Double' was to misrepresent the room on 2 counts. It was neither superior, nor double. Then there is the matter of the 24 hour smell of baking donoughts from the bakery below, the lack of hot water, the heating system that didnt work............
the only good thing the hotel has to offer is it's location this was without a doubt the worst hotel I've ever been to. the rooms were extremely small and dark, with hardly any air coming in. half the time there was no hot water to take a shower. the worst part was the toilet - the water was'nt running well down the toilet. twice they told us they had fixed it when the actualy did nothing, and only when it got impossible to stay there, and after we demanded to talk to the manager - they finally switched the room to one that was a little better. on top of all that, they "forgot" to mention that there would be constructions going on at the hotel, so it was also messy and noisy. I would never, ever, recommend this hotel.
it has very central location
good location too small rooms
Loved the location to all things in rome! Bus stop right at the front door for St. Peters and a 24 hour bakery with coffee bar downstairs. several nice restaurants in general area and a short walk to panthenon and trevi. the colleseum and forum are a short walk away. The noise from the street is noticable, but we used the tv which was only in italian as white noise and did not have a problem sleeping as we were exhaused when we came in. The bathroom as noted by other travelers is small, the toilet is close to the 1/2 bathtub so would not be good for large people, but there was plenty of hot water and we had no problems and found it adequate for our needs
Very close to all of the historical sites The lack of air conditioning in the room. It worked great in the lobby.
The location was incredible! It is literally at the Piazza Venezia. The bus stop is right outside the door (easy access from the Termini station). The Trevi fountain; and Colloseum are real close. Staff did not seem to know the new computer system very well, so the checkin and checkout took some time.
Staff was very friendly and room was very nice. Location was even better. Short walk to Forum and Colosseum. I'd stay here again. There was a light on outside our door all night, it was probably for safety. It was pretty bright and top part of door was glass, so it came into our room.
excellent location room was not comfortable, it was too small
It was close to many sites The air conditioner didn't work well, breakfast wasn't included and they charged us 50 euro to take us to the airport, and chrged us for phone calls that we made with a calling card.
The location was very convenient. The Staff was helpful and nice. It was too small for an " Executive Single Room ",there was not enough light, and the design was a bit outdated.
The location of the hotel is exellent. It was clean and the staff were lovely. The windows blocked out any street noise very well also Breakfast included would have been good but everything else was perfect!
The location, the room (actually an appartment was given to us!), the shops around it the noise from the street, very crowded and noisy... But once you close the windows it is a lot better!
Loved the location, right downtown in the centre of shopping and fashion in roma. Especially loved the fact that they were able to have my room ready for me when I arrived at 8:30 am for an very early check in at no extra charge. It was wonderful to be able to shower and relax after the long flight.....
Great location, comfortable, clean rooms. no
We were very pleased with our stay at Hotel Homs. We had stayed there before the renovations, and our stay this was better than ever. The staff at the hotel was very courteous and extremely helpful. Can't think of a thing that we didn't like.
Great Location and the gal at the front desk was very helpful and nice. Nice sidewalk cafe and great coffee! The bed and pillow were just so/so... no comfy down comforter or anything. Just a hard mattress.
great location, very friendly
The rooms were very nice, small on the basic end and beautiful in the deluxe. The staff were all incredible and the breakfast and happy hour/light dinner were incredibly convenient. Two of the rooms have a "courtyard view" which meant it was super dark, all day long. The rooms are small and no gym, but very typical of European hotels in the tourist district.
Had a good stay at Relais Trevi 95. Staff was very helpful and knowledgeable. 5 mins away from the Trevi Fountain. Breakfast included with your stay and delivered to your room with time requested which was AMAZING! The toilet looked really cool but uncomfortable to sit on other than that everything else was great!
the restaurant was very good the staff approachable and friendly also the bathroom and room very comfortable non applicable
The location to all the great areas of Rome was it's best feature; however, I did love our room and the views from the two large windows out into the neighborhood. A really good experience.
Location and room excellent. Majority of the staff attentive and helpfull Would appreciate english papers and more international food menu
Location was excellent. Staff was friendly and helpful. Breakfast was more than adequate. Room was clean and comfortable.
Location. Within walking distance of most sites Dated looking rooms
Great location!! Rooms were good size. Our family of 5 ( 2 teenagers and one small child) had a classic double and a deluxe triple interconnecting rooms...worked out well..staff was friendly and again very central, liked that it was a little away from the busy people and traffic areas. Would be great if they could update the furnishings a little.
The location is fantastic. 5 minuts walk from piazza navoni, Trevi fountain, via condotti. Hotel is very nice, with big old style rooms, each one different from the other. You have to wait too much for the lift
friendly staff; location; cleanliness last 1,5 days we did not get bathroom amenities/towels changed/refurbished (out of 3 nights stay) - for the price (even special offer) of it this should have not happen
The location of the hotel was good for sight-seeing and was quiet and peaceful.
All in all excellent. The first hotel in Italy with the most friendly staff we've ever experienced. The breakfast is verry good as well compared to other hotels. I praise the staff of this Hotel. Great Job and well done. All in all excellent
The location is amazing and it's indeed a charming property. Back in the day the hotel had its glory, where I envision upper class Italian families attended exclusive events, foreign heads of state and diplomats were all previous occupants and probably being able to have a drink at the hotel, one was required to wear a tuxedo. Today, those days are long gone. The hotel requires some serious investment to bring it back to what I envision as it's former glory. Tare down the interior and rebuild it from the inside and make sure to reflect the hotel's history. Of course don't forget the installation of chillers and new windows. Bathrooms require complete gutting out and rebuilding. The hotel has a lot of potential and it could become part of the luxury collection. If the owner can't afford paying for the renovation, then I think he needs to bring in a strategic partner because the hotel's current condition can't generate profit. If I am to be honest, I didn't like how the hotel has lost its glory. How it has been used, abused and milked for profit without giving back to it. To the owners, I would suggest for the next few years lower your margin of profit and reinvest in the hotel because that might prolong its survival.
All the Hotel staff where friendly and very helpful, Breakfast was part serve your self and waiter/waitress service for your drinks and with as much as you wanted to eat and drink to set you up for the day. The bar facilities where good and comfortable but a bit pricey but it is a first class hotel in a city centre so this is to be expected. A short work and you are in one of the main shopping streets of Rome. The Trevi fountain is 5 min walk away and the Spanish steps are about 10 min walk but be prepared for the heat it was a lot hotter for the time of year than we expected at 33 C. The hotel air con was a must at night. We did not feel it was too expensive, I have stayed in more expensive hotels and no where nears as good in the UK. This Hotel comes highly recommended from both myself and my wife. Nothing at all. I would stay there again if I was to return th Rome
Nice situataion, very central.
The location was very good, with a small baby it was very easy reach Fontana di Trevi, Piazza di Spagna and Via Del Corso. Rooms were very clean. Breakfast was not sufficient and full of delicatessen. So called open buffet contained Philadelphia cheese and some kind of cream cheeses. It would be nice if they had Mozzarella and other local Italian cheeses. Breakfast extras were so so expensive, we offered boiled eggs for our little son, it was 4 euros! Overall, I can say that hotel was expensive.
location small room
The hotel corridors and common use areas are old. Rooms were looking better in the Web pictures increasing the expectations.
Overall good package. Location is prime, breakfast like family, friendly staff, clean and warm environment.
Good central position, but hard for taxis to stop outside. If you have a room overlooking the street, it is very noisy, and the beds are also not comfortable
The room 112 was excellent. Very nice little patio, very quiet in the evenings. Cleaned every day in a very good manner. Superior staff. None.
The hotel staff was very helpful in everything we asked. The location of the hotel was perfect. In the middle of both sightseeing and shopping.
Has an excellent location in the heart of rome.we reached most of the historical location by walking. The smell in the breakfast area.
location and cleanliness No good coffee at breakfast!
Location Front Desk Staff Room (304) was small, linen did not feel clean. Bathroom was not good. Shower did not work. We had to get our room changed. Overall, I would not return
They tried to be of service for every request. It was not directly accessible to taxi service
The location was excellent. The staff was unprofessional, unhelpful.
Excellent location Service,starting from the basics such as a lobby or meeting area,hot water to wash at the morning,etc
I liked the location and the staff. They didn't have air conditioning, it only worked the last day.
Location was excellent. Within walking distance to all sights. Staff were very friendly and efficient.
The perfect location in the centre of the city, the nice room with a classic superior interior, good breakfast The bathroom was nice but after taking a shower, the floor was all wet due to poor sealing of the bathtub. Also dust in certain parts of the room. But still a nice hotel with a luxury atmosphere due to the interior.
in the center but quiet at night, very good breakfast, friendly and helpfull reception, good taxi'limo service
Everything was delightful, reception staff, cleaning staff & breakfast staff. Reception/lobby was on the first floor. They also had a porter to take our bags. This was extremely helpful since we had my mother in law's wheel chair. There was nothing we didn't like.
the location and the directors attention to our complaints. the room was not ready when we arrived, 4 hrs after check in
Mainly its location being very near to two of Rome's famous tourist sites. The front desk staff were cordial and helpful. The single room was almost clostrophobically-small with no sound insulation. The tiny lift was scary to use.The room air-conditioing was too cold and could not be adjusted. The bed was uncomfortable - especially the pillow. The hand and face towels were made of thin fabric rather than the usual towel fabric. The chargeable internet was awkward to use as the hardware was an Apple with unfamiliar operating system.
hotel was lovely but a paid for an executive room and got a very small room. Apparently they were over booked and couldnt move us. No offer of a rebate either, not particularly happy.
Helpful staff. Good standard of room cleaning,towels etc. Nice breakfast. Great location. Surprised to be put in apartment across the street. However, it was spacious and clean and warm so no complaints really.
Staff were friendly at the desk and the cleaner we had was excellent. The room we had was nice but the walk to it was drab as we walked in the courtyard and it was dreary as it was autumn .
It was new, and modern, the location was perfect. There were renovation works, they have started at 7:00 o'clock in the morning then the housekeepers were very nosy and they were talking very very loudly. They have entered the room even there were "ocupato" signal on the room! No sleeping! The rest was ok.
Excellent location, friendly staff. Room was comfortable although a bit on the small side, but not in there long enough for it to be a problem.
The staff were very friendly and helpful. The hotel is in a superb location, easy walking distance from all the main attractions in Rome, 2 min walk from the Trevi Fountain.