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Beautiful old building at a great location small shower with a shower curtain that would constantly stick on you. Wifi turned out to work only in the small lobby and was very shaky. First got a small noisy room although I asked for a quiet one; luckily could change it.
its location at the centre of Rome is perfect both for sightseeing and for shopping.
Perfect location for visiting and shopping Bathroom smell and noise from the street
Location and hotel staff. Everything was great.
We were upgraded to a better room, no reason as to why, presumably our original booking they could not fulfil. The upgraded room was lovely though. The barman on the roof top bar was useless. They were supposed to be open until midnight but quite often he shut up at 11.30 and didn't like it if anyone asked for another drink.
free Internet, pleasant lounge on first floor with rest room Spanish Steps a bad location except for luxury shopping--not near historic attractions or affordable shopping
Balcony with drinks & snacks at the top was great Sewer gas smell in bathroom- please check the traps/ sewer ventilation!
The hotel is well situated for seeing the sites of Rome and with most circular hop on/off bus routes passing close by, the opportunity of easily going further than neighbouring attractions such as the Spanish Steps and Trevi. The staff were friendly and helpful and arranged alternative taxi to airport when Margana Travel (booked through Viajes Almeda) didn't turn up. The room, at the rear of the hotel, was comfortable and picked up no street noise. With temperatures about 30C, the airconditioning was very welcome. The cold buffet breakfast was the same every day but was enjoyable and more than adequate to set you up until you got to your next pit stop. The coffee was exceptionally good. The roof terrace bar was good for a relaxing drink. Not a major problem but the shower regulator was a little awkward and had obviously undergone maintenance recently. Bathroom was small but not the smallest we've had in Italy.
The location and their food(breakfast). Also their staff are wonderful and friendly. the beautifl ladies at the breakfast room are wonderful. they are always smiling, helpful, and service delicious home made sweets non loved the stay and the hotel
Location, friendliness of staff, The rooms at the 5Th floor were unproper of a 5 star hotel, the price is over to high
location II was upgraded from Junior Suit to a Executive suit which had a nice bedroom and a larger then a corridor made up to a living room.You had to watch the TV from a distance of perhaps 2 meters.There was another room with a table in the middle with 4 chairs nothing else which was useless.very small lifts.
All ok excpt the air condition. Air condition was bad not cooling enough.
Location was excellent. On a quiet road so not noisy. Staff were not very friendly. Restaurant suggestions were not great and no irons to borrow which surprised us for a 5 star.
The location is excellent for a good short holiday in Rome. Central. We did not like the first room were put in: room 379: tacky and filthy carpet and aged cranky bathroom.
the location is perfect to see all the sights. it's very central to the Spanish steps and with in walking distance to the rest of the city it wasn't as upscale as we thought it was going to be, and for the price breakfast should have been included
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
The location is great. The room was comfortable enough. The hotel lounge was cozy. No wireless connection, despite the hotel staff is persuaded there is one. Ethernet connection + movies overpriced. Multimedia defficiency for a 5 star hotel.
Convenient possition. Room in need of decoration for standard of hotel.
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
Location Service and attitude. No internet working - wifi or hotel computers out of order
The rooms, designs and the hotel staff. no nothing
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
the view. excelent deco. no ice machine
Absolutely NOTHING to like or enjoy here at all. This is by far the worst hotel I've stayed in more than 25 cities in my latest trip to Italy. When you consider this is somehow rated a 5 star star hotel (???) it is the worst value for money in the history of hotels. It is literally a 2 star hotel and a bad one - it's a hell hole and a huge tourist trap. They gave me a room with no AC and no hot water! I repeat, NO HOT WATER. On top of it all, even if I had gotten a proper room with hot water, hotel is old anyways and facilities extremely old and dirty, filthy rooms. Wifi does not work nor does 4g/3g signal. Internet access is only possible outside of the hotel. Breakfast is one of the worst I've seen in Italy (or anywhere). They did not deliver what a two star hotel would have. That's all late in the evening after a tiring trip for me and my girlfriend. After hours of discussion and no solution offered whatsoever, I was finally able to talk to the hotel manager. The manager is this French guy who barely speaks some broken English and couldn't care less. All he could say is that things didn't go as planned with maintenance and that it wasn't his fault. Out of the few things he mumbled, he may have offered a drink at the bar or something along those lines, to make up for NO HOT WATER, NO AC, NO WIFI, dirty room, lousy breakfast, and the worst service I've ever seen in a hotel or hostel or any type of housing establishment in the world. The discussion went on for 3 days and no solution was offered at all. This is by far the worst experience I've had in Italy and the worst I've ever had in any hotel anywhere (I've traveled 50+ countries). The cherry on top was the itchy feeling in the end of my stay due to what could have been bed bugs. Do yourself a favor and avoid this place at all costs. Avoid yourself A LOT of stress and a living nightmare and stay as far away from this place as possible.
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
Location and room excellent. Majority of the staff attentive and helpfull Would appreciate english papers and more international food menu
All in all excellent. The first hotel in Italy with the most friendly staff we've ever experienced. The breakfast is verry good as well compared to other hotels. I praise the staff of this Hotel. Great Job and well done. All in all excellent
Location was excellent. Staff was friendly and helpful. Breakfast was more than adequate. Room was clean and comfortable.
Location. Within walking distance of most sites Dated looking rooms
The location to all the great areas of Rome was it's best feature; however, I did love our room and the views from the two large windows out into the neighborhood. A really good experience.
The location of the hotel was good for sight-seeing and was quiet and peaceful.
friendly staff; location; cleanliness last 1,5 days we did not get bathroom amenities/towels changed/refurbished (out of 3 nights stay) - for the price (even special offer) of it this should have not happen
the restaurant was very good the staff approachable and friendly also the bathroom and room very comfortable non applicable
The location is fantastic. 5 minuts walk from piazza navoni, Trevi fountain, via condotti. Hotel is very nice, with big old style rooms, each one different from the other. You have to wait too much for the lift
Great location!! Rooms were good size. Our family of 5 ( 2 teenagers and one small child) had a classic double and a deluxe triple interconnecting rooms...worked out well..staff was friendly and again very central, liked that it was a little away from the busy people and traffic areas. Would be great if they could update the furnishings a little.
The location is amazing and it's indeed a charming property. Back in the day the hotel had its glory, where I envision upper class Italian families attended exclusive events, foreign heads of state and diplomats were all previous occupants and probably being able to have a drink at the hotel, one was required to wear a tuxedo. Today, those days are long gone. The hotel requires some serious investment to bring it back to what I envision as it's former glory. Tare down the interior and rebuild it from the inside and make sure to reflect the hotel's history. Of course don't forget the installation of chillers and new windows. Bathrooms require complete gutting out and rebuilding. The hotel has a lot of potential and it could become part of the luxury collection. If the owner can't afford paying for the renovation, then I think he needs to bring in a strategic partner because the hotel's current condition can't generate profit. If I am to be honest, I didn't like how the hotel has lost its glory. How it has been used, abused and milked for profit without giving back to it. To the owners, I would suggest for the next few years lower your margin of profit and reinvest in the hotel because that might prolong its survival.
Walking distance to almost everywhere. very central/ Glad I was sleeping at the back of the building as front of building where my friend was staying was very noisy
The staff were very helpful and the hotel is conveniently located for exploring Rome. Breakfast modest no fruit, powder fruit juice and breakfast room very small. Plumbing needs to be updated, beds and pillows hard.
Good location,staff very helpful
The location is excellent! Our room was close to the reception, and there were some noise in the morning.
Very helpful staff. The hotel is located down the street from the main hotel. Very good for the $'s paid. Good value close to the Vatican.
The location of the hotel was excellent. It was perfectly situated within a short walking distance of all the major sights. I would recommend it for location only. Overall it wasnt bad but I wouldnt stay here again The room is musty and dated. It was not worth the amount of money paid for it (107euro per night)
Most of the receptionists were extremely helpful and went beyond what we expected in service. The television never worked, and despite repeated requests, it was not replaced. The wireless did not work. The bathtub design meant the floor flooded every time we showered.
centeral to city no
Excellent location close to the Tiber and Castello Sant'Angelo. Room was kind of bare bones with no coffee/tea.
Very friendly staff & service and good breakfast I would have wanted a room safe for valueables TV very poor - only 1 English channel with very bad reception
location was great but not what i expected. was
The hotel was very clean, up to date, and comfortable. The staff was very accommodating to everything we needed, and tried hard to make the stay a pleasant one. Breakfast was great- delicious with excellent espresso. The bed was comfy, room was air-conditioned and modernly renovated, and everything was very clean. The location was perfect for exploring all the sights we wanted to see in Rome- we walked almost everywhere!
Great location, basic and clean room, polite and proffesional staff, no surprises, exactly as expected for this price range.
Good room. Central location within walking distance to all major tourist atractions and sights. Nice rooftop garden. Friendly staff. The breakfast
excellent location, lovely terrace, pleasant interiors, helpful staff rooms on road side intolerably noisy from traffic outside.
Location was perfect, walkable to all major Rome sites. And the rooftop terrace was an additional plus. Very basic room, the bed was actually two twin beds pushed together.
The location of the hotel was perfect. We could go all the places by walking and it just took almost 15 minutes. The rooms were clean. It was a nice hotel and I recommend it. When I go to Rome again, I will stay in this hotel again.
Excellent location close to many restaurants and shops. Fast internet. Reception staff polite and helpful. Breakfast could have been improved a little -better juice and coffee, and fresh not tinned fruit salad.
The location is fantastic! You are within walking distance of literally everything! There is the added bonus of the roof top terrace which gives great views of the city. The rooms are in desperate need of refurbishment - there were noisy and inefficient A/C units (we had to ask to change rooms), broken fittings and musty smells.
Excellent position for walking around Rome with friendly helpful staff
The staff were very helpful and friendly The single room did not appear on any website photos. It was a lot smaller than I anticipated. The TV had only two international channels.
Excellent location, very nice and spacious room, lounge area, Piaza Navona is around the corner. Good breakfast.
Excellent location for walking to most of the sites of interest to us A little noisy at night due to traffic
The location of this hotel is excellent...Have stayed in rome before and this was the best yet ! 5 min walk to trevi, pantheon and spanish steps.. underground station at Spanga was 5min walk away too.. Very safe area to walk around at night. Room was very stylish. Breakfast room small but served the purpose.
The discovery of the small hotel on the main street of the city was close to a miracle. It is such a change from so much more expensive and shabby hotels of the Termini Station area or fancy from outside and falling apart inside hotels like Hotel Piazza on the same street. The staff is wonderfully friendly and helpful, rooms clean and modern (albeit small for American - outside NY- standards, they have queen-size beds, while in most Italian hotel rooms you sleep in a bed in which you cannot turn, without falling down) with nice bathrooms. We loved the place!
The staff was very friendly. The hotel is in the middle of Rome: short distance to all the attractions. Best location ever!
It was convenient to good shopping, dining, sight seeing and transportation in the middle of Rome. The elevator was tiny, the doubles did not have twin beds as requested, the desk clerks did not speak English, the hallway lighting was poor.
The location was excellent. In the centre of Rome. Everything was in a walk distance. Also, the receptionists were very friendly and polite. The sound-proofing was poor.
Great location, staff was friendly and helpful, room was clean and secure Wifi kept dropping out, elevator is very small
Great location, kind and helpful reception personnel, nice breakfast and very clean and cosy rooms. Serving the breakfast till 9.30 am is very early for the guests that are on vacation. Also the hotel has very small breakfast room so that you have to wait to find an unoccupied table. The entrance of the hotel was a little bit dissaponting and the hotel firm was not very obvious, but the building was under renovation so I believe that this image will change soon.
The modern bathroom and the brand of the toiletries. I also appreciated the flat screen TV and the safety deposit box in the room. The size of the room.
The location, very very close to the Spanish Steps It was the smallest room I've ever stayed in when travelling abroad-shoebox size literally. For that I paid 165 euros for a single room in early October which made me think that Romans have actually lost it when it comes down to money. It was the only place I could get fairly central 10 days advance to my meeting in Rome. Everything was much more expensive.
Excellent location. Clean room. SKY tv. Only continental breakfast is serve. Small room. The gentleman who works in the evening shift could be more polite and friendly.
The room was very comfortable and cleaned every day.Excllent location near to all the tourist attractions and resturants.Staff were very helpful. Breakfast was basic with very little choice, the lift was small and people with limited mobility may have dificulty as the stairs are narrow.Although newly refurbished the shower door would not close fully.
Great location, walking distance to majority of tourist attractions & shopping areas, nice lobby Small room, unpleasant smell from the bathroom. And I still have no idea if the elevator works ;)
I got a better impression of the hotel from the website than what I was initially faced with. Hotel staff spoiled me though and showed me to a better room. Lovely staff, great location, small fairly comfortable room.
Location near torist centres for walking. Most things were good
The location of this hotel s perfect for anyone wanting to discover Rome by foot. Close to the Pantheon, it's quiet location on a cobbled street means it is discreetly tucked away in the heart of the city.
The staff was really helpful and kind. The breakfest was very good. We were three couples that had three different rooms. Our room was in the new part of the hotel, it was big and very nice. The location was perfect.
location staff helpfulness free computer accessability breakfast staff were very courteous and pleasant always there to assist us would definately stay there again
Did not understand the concept of the "open closet" in a double room
I enjoyed the deluxe room with a terrace and the central location of this hotel I think the services and the break fast could be improved
I stayed @ the hotel with my husband & my 19 years old son& 10 years old daughter.The lobby&sitting area is v.stylish &safe for the kids.They liked the net facility in a quiet romantic area.The staff was nice.The rooms are clean .I was searching for a relaxing place & close to the action &the sites & i found it .Quiet &clean.I wished the rooms whre bigger & had more servises.But i liked it & i will do it again .It should be ranged as 4 stars. They should specify on the net the difference between each room in the same level because they are mixing all together.I checked a lot with the hotel to have what i want or what i saw in the web.
dinning room is lovely
Very nice, clean, good air conditionning. Good value for money.