Overview

Hotel Neptun
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Seestr. 19, 18119 Rostock, Mecklenburg-Vorpommern, Germany
+49 381 77 70

Rp 1,752,934+

Overall guest ratings

8.7/10 Excellent
Based on 3,229 reviews

Review highlights

  • 9.3
  • 9.2
  • 5.9
  • 5.7

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    At Hotel Neptun, you'll have access to onsite snorkeling, windsurfing, and water skiing. The indoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, detox wraps, and thalassotherapy. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. A nightclub and a free kid's club are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Beachfront
    • Facilities for disabled guests
    • Childrens programmes
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 2,662 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Excellent wellness & sports facilities."
      8.6 "86% loved the sauna."
      9.5 "top-notch fitness area, thought 95%."
      9.2 "92% said that wellness & sports facilities were clean."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      9.8 "98% were happy with the room service."
      7.8 "78% said the recreation staff was great."
      7.8 "78% said the booking process went smoothly."
      10.0 "Excellent childcare, thought 100%."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      8.2 "82% said rooms were clean."
      8.3 "83% appreciated the modern rooms."
      8.3 "83% enjoyed the furniture."
      7.5 "75% were happy with the tv."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
      7.0 "70% found the grounds to be nice."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.7 "Internet is average."
    • 4.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.2 "78% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.7 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 1,756 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "Excellent wellness & sports facilities."
      8.5 "85% loved the sauna."
      9.6 "top-notch fitness area, thought 96%."
      9.4 "94% said that wellness & sports facilities were clean."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.1 "Housekeeping was great, according to 91%."
      7.6 "76% said the recreation staff was great."
      8.3 "83% said the booking process went smoothly."
      9.8 "98% were happy with the room service."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Nice rooms."
      9.7 "97% thought the view was good."
      8.3 "83% appreciated the modern rooms."
      8.2 "82% said rooms were clean."
      8.2 "82% enjoyed the furniture."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.7 "67% found the grounds not bad."
      5.3 "53% considered the lobby entrance to be so-so."
      6.7 "For 67%, the outdoor sports facilities were ok."
    • 5.6 "Internet is average."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.8 "82% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.1 "Terrible value."
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    Overall rating

    8.9 Excellent
    Based on 532 reviews
    • 9.3 "Excellent wellness & sports facilities."
      8.7 "87% loved the sauna."
      9.6 "top-notch fitness area, thought 96%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.7 "97% were happy with the room service."
      9.4 "Housekeeping was great, according to 94%."
    • 7.7 "Nice rooms."
      9.8 "98% thought the view was good."
      8.2 "82% said rooms were clean."
      8.5 "85% appreciated the modern rooms."
      8.4 "84% enjoyed the furniture."
    • 6.1 "Internet is average."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.5 "75% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 4.0 "Value below average."
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    Overall rating

    9.3 Excellent
    Based on 53 reviews
    • 9.4 "Wonderful beach."
    • 9.4 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      9.9 "99% thought the view was good."
    • 5.0 "Average comfort."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 319 reviews
    • 9.5 "Excellent wellness & sports facilities."
      8.7 "87% loved the sauna."
    • 9.4 "Excellent breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.4 "Housekeeping was great, according to 94%."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Rooms are great."
      9.9 "99% thought the view was good."
      7.0 "70% said the beds were comfortable."
      8.0 "80% appreciated the modern rooms."
      8.5 "85% said rooms were clean."
      7.0 "Well-maintained, according to 70%."
      8.5 "85% enjoyed the furniture."
    • 5.3 "Average comfort."
    • 4.5 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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