Would you like to save as your currency permanently or for this visit only?
The staffs were very friendly and helpful.
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
location and helpfull staff room very small no air condition
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
Location; cleanliness. Very comfortable
The location, the people and the overall atmosphere for the price was great.
Great Position Breakfast a bit expensive
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
Hotel is conveniently located for festival goers. Facility is old and room small.
The ambiance and the location The old bathroom, quite unconfortable
Please write at least 15 words
The service Incredibly small rooms
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
kitchen, interior design, service, clearness
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
location near the center
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Good location. Toilet is immaculate. Single room is small
Location was a important factor. Love the decor too!
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
The service was impeccable and the room was spacious
Business trip to Munich
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
location, staff, cleanliness parking place was a bitt too far away
the location and the rooms
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
Service was great, and very good bed Very expensive Internet
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
Quietness Too small bathroom (the door opens in an awkard direction).
Very good situation, car parking carage (public) near the hotel, good breakfast, clean and confortable room.
the location was good. close to everything salzberg has to offer. One negative is the church bell rings in the middle of the night.
It was great. Easy to get to and right beside the old part of Salzburg. Perfect location. We traveled with a 10 month old and a 2 year old. The staff was great with the children and met our needs as soon as we asked. They even recommended great places to have dinner.
Nice staff It's more like a 2 stars hotel. The furniture is 20 years old. The rooms are not soundproof at all, we could hear people talking in the next rooms as if they were near our bed. The towels were with stains and hair.
Free fruit juice Description of location - NOT at address stated!
Location was great and the hotel staff were very helpful.
The front desk staff were very helpful. Breakfast was very good. The room seemed a little tired.
Very nice room, excellent breakfast, ... 10/10
No air conditioning
Amazing last floor room, like a suit. Really central
Breakfast was excellent. Electric receptacles were worn-out. Had to hold plug into wall for shaver and/or curling iron.
Good location and friendly reception. Free tea, coffee and soft drinks available in lobby. Clean rooms and a reasonable variety on offer at breakfast. No bar in the hotel which I would have expected for this level of hotel. The decor was tired in the rooms and needed a refresh. Minibar not restocked the following day
The location of the hotel. Also the breakfast was very rich. They did not mention about the Annex building. Another disadvantage was the lack of lift in the building.
great location, friendly staff and clean room the romantic suite is a bit, well lets say, strange decorated ...
Swimming pool. Afternoon tea. No doors on showers by swimming pool. Too hot at night.
The location was perfect for getting into the city centre and it was easliy reached from the train station. The friendliness of the staff and the extras like the spa swimming pool etc was most appreciated. It was the smallest shower that I have had in two months in Europe.
Excellent location, friendly staff, nice "room" ("split" into 2 floors). Bed/Couch in a living room is not very comfortable for sleeping was not in a very good shape therefore I felt pain in my back in the morning.
Good location, very good breakfast! The garage for the car a bit far from the hotel, the general looks of the hotel: it needs to be refurbished! Highly over rated! The single room was almost impossible..it felt like you were in a basement!
Excellent rooms for a very good price - large, elegant and comfortable. Phenomenal included breakfast and friendly, responsive staff. Easy walking distance to the old city; located on a quiet pedestrian street. No complaints
Great location within easy walk of the city center. The spa facilities were nice. Great modern bathroom & lots of storage. Couch used for extra bed was uncomfortably hard. No restaurant in the hotel itself, but many close by.
The staff and spa Rooms a little austere and as mentioned above, the hotel has two buildings opposite each other and we were not in the main building.
central location- good breakfast, comfortable room, well fitted. the weather was not hot, but I imagine the room would be in hot weather. Inevitably with a central city location, early morning noise- no air conditioning, so need to keep the windows open
Great location - easy to walk to everything.
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Mixture between traditional austrian style and luxury Nothing to complain
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
Restaurant was good but too pricy. For the rest, excellent stay!
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
charming small hotel in centre of town very noisy at night
Very Good Service
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
A quiet, peaceful, city-centre location and a hotel with character.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Central Location N/A
Stadtkrug is in a great location on a quite pedestrian lane in Salzburg. Only steps to outdoor cafe's and shops as well as Mirabell Palace and garden and the river. Desk staff was quite helpful including warming up our leftover pizza from another restaurant and seating us near the window. We enjoyed the outdoor rooftop dinner of beef stroganoff and spätzle. Room was clean but small and modern.
The staff were very helpful and the location was excellent It was very accomodating
We were a party of five adults and everyone of us was delighted with this hotel. It had a great warmth about it from the moment you step though the front door and are greeted, in excellent English, by the people in the reception area. The rooms are beautifully decorated and very comfortable, they are another indicator of the pride the owners take in their lovely hotel. The time and help they are prepared to give you is another. Its location is just perfect if you wish to stroll around the beautifull city of Salzburg, it is on the door step. Breakfast was excellent.
The room was lovely, spacious and better than expected. The reception personnel were extremely helpful and courteous. The bacon served at breakfast was underdone and chewy, should be crisp.
The hotel position to all the things needed to see in Salzburg, was EXCELLENT !! Need to have a choice of pillows and duvets (my Daughter is allergic to feathers !!!!!!! (You did change them, but polyester duvet, very thin!)
I loved the room. It wqas very romantic and it was a great deal for our money. I also loved the location, it was right in the heart of salzburg. The only thing we did not like was that it was rather stuffy. The window let to square, meaning there building surrounding the window and enclosing from getting any fresh air. The air condition did not cool off the room at night, so we got rather warm and could not sleep that well.
Location , Free internet access
Central Location More infromation on parking would have been helpful
The location was perfect. The staff were very helpful & friendly would recomend
Based in the centre of Salzberg it was easy to get around. Some noise early in the morning. The church bells tend to wake you early if you want a lie in. Our room was not the cleanest I've been in. Holes in the wall above bed tend to make us think this was not well looked after. Dirt around the bed area and carpet.
Its location to the center of the city was what we were looking for and the support of the staff was excellent
Location, service, breakfast selection and quality. Lack of tea and coffee making facilities in the room
great staff no air conditioner but they did provide fans
Lovely atmosphere. Very Clean . Staff very helpful Would like tea/coffee facilities in room. Rooms small but fine for short stay.
Pretty much everything. Breakfast was good, with a lot of variety all in a beautifully decorated breakfast room. Nope. The tv was really small, but we didn't use it anyway so no complaints here.
excellent location, excellent hotel staff', good breakfast, comfortable rooms
It was comfortable and convenient but in need of a makeover. We felt it merited three stars rather than four. There were no easy chairs in the bedroom.
All aspects excellent
great location and hotel staff was nice! no
We were impressed with the friendliness and helpfulness of the staff and the quality of the breakfasts. Also it is in a very good location for what we wanted to do (i.e. visit the Chrismas Markets etc.). The mini bar prices were a bit on the high side!! We do not think it is really a 'four star' rated hotel although we had no complaints about our stay.
The staff was exceptional in every way. We have never stayed at a hotel anywhere in the world where the staff has been more friendly and hellpful. We only have positive things to say.
Very professionnal poeple at reception for information and recommandation Rooms on street side are noisy, there is no air conditionned so windows have to stay opened with bus and trucks underneith
The beds were very nice and the staff were very friendly. The hotel is in a good location, walking distance to everything. The breakfast was an extra 10 euros and not worth it.....go somewhere else for breakfast.
Fantastic - we really enjoyed our stay here - staff were fantastic and the rooms were very clean. Bonus was that they played sound of music every night on the TV at 8pm.
quitness, respect to the guests,
Better Internet services
We spent only one night here as we traveled across Europe but it was well worth it. The hotel is very clean, comfortable and convenient to the sights. But the best part was Rene, the muli-lingual front desk clerk who gave us advice on what to go, when to go and how to get there. His Bavaria ticket rail advice saved us lots of commuting cash and carried forward into Germany. We watch him give advice in German and Spanish and help people with events and directions. Fantastic staff. It is not a luxery hotel very nice with the staff and location making it a great place to stay.
The hotel was in a quiet location but close enough to walk to points of interest. There were some good restaurants around and the staff gave some good pointers on where to eat.
Nice view and good price The fact that there was no internet access in the rooms
Great staff - super friendly and helpful, lovely room with great view, quite location, but close to old part of city
the staff was incredibly friendly and accomodating. They made the stay like a pleasant bed and breakfast atmosphere. We will come back!!
the location and the design of the rooms. the access to the hotel is a bit tricky. the addition of hot food to the breakfast spread is highly recommended.
The location within easy walking distance of most of the tourist sites of Saltzberg. The bathroom mirror was too high for me to see myself. I never figured out how to press the button correctly on the ground floor. I would hav eliked the dining room to be available for breakfast from 7:00 A.M.
Staff was extremely attentive. Great looks, beautiful room and phantastic location of the hotel. Unbeatable value for money even in high season. Highly recommended. We will come again! The breakfast was relatively simple but sufficient.
beautiful room and very close to Christmas market Breakfast was good, can be a little bit more variation.
Great location, very comfortable room, good breakfast, friendly staff The parking is miles away, but I guess it's inevitable, given the hotel's location in the middle of Salzburg's pedestrian area
even having opened a few days before my stay and not in full operation yet, the hotel is a MUST !!! just great... There is no parking at the hotel, must leave the car in a city parking lot, 5mins away, but the hotel has an agreement for its guests...
Excellent location,nice staff and very good breakfast excellent
great location, service excellent, rooms interesting and comfi, no complaints whatsoever no bath, only shoer, but a good one.
it is in the perfect locality for a short stay in salzburg, all the staff were fantastic and the recent refurbishment was very stylish and did not detract from the old world charm of its surroundings. a great find if you are looking for a " hip " getaway
Excellent location, friendly service, stylish and modern interior design No
Very friendly and accommodating staff with great restaurant recommendations. Well layed out modern rooms
Restaurant staff particularly friendly and helpful. Food (breakfast and dinner) very good and very good value. Eat outside if you can. Reception staff a bit 'stressed' [need more staff on duty at busy times]. Although our room had aircon, it didn't function fully [cool air, not cold air]. We also overheard other guests commenting on the same problem. The staff 'pretended' they didn't know of this problem. They urgently need to upgrade the aircon...for a town centre location [with the noise you would expect] you need to have the windows shut at bed time, without melting!
The room was great -- a studio, but it was just me, and there was enough room to spread out a bit. Stayed four nights and never felt claustrophobic. There is no concierge per se -- rather, the front desk staff acts in that capacity. I had one question that was either ignored or forgotten and got bad information about booking the shuttle to Munich. A concierge shouldn't have to google everything.
Very nice Hotel in the best location in Salzburg.
The rooms are spacious, clean and well conceived. The location is splendid. Staff is very efficient. Difficult to find your way when you arrive by car as the official address indicates Getreidegasse (pedestrian zone, no access for cars). The hotel has a second entrance at the opposite side of the building where you can shortly park the car for unloading. The public garage is very close and easy to find.
Actually not that much! The room was plain , wifi did not work and there was one laptop for all hotelguests, breakfast was a battlefield if you arrived afyer 9 am .
Its position. It's near the old town and you can have everything in your sight in about 5 minutes. my room (wasn't in a good spot - 1st floor) and the smell from the kitchen in the hall. The breakfast was just good but according to the room rates it should be more qualitative and rich.
The receptionist"Dietmar" is very nice and helpful.The location is in the heart of Salzburg, wouldnt be better than this. -
Location was excellent & staff extremely friendly & happy!
Location. Great staff. Breakfast buffet was amazing. Pillows are useless. Shower has a really low ceiling.
Extremely helpful staff Noise-spill from other rooms. Below average bathroom. Price when compared with other similar hotels in W. Europe.
The hotel was very central and had a lot of ambiance. The bar area allowed smoking which was a bit of a shock now that Britain is smoke-free!