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Hotel Metropolis

25 Mason Street, San Francisco, CA 94102, United States
+1 415 775 4600

Rp 1,413,334+

Overall guest ratings

6.2/10 Good
Based on 918 reviews

Review highlights

  • 9.4
  • 7.5
  • 4.0
  • 3.7

Nearby

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    About

    With a stay at Hotel Metropolis, you'll be centrally located in San Francisco, steps from Westfield San Francisco Centre and minutes from San Francisco Mint. This hotel is close to Union Square and Lombard Street.

    Rooms

    Make yourself at home in one of the 105 guestrooms. Pay movies and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Metropolis. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Restaurant
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 918 reviews
    • 9.4 "Incredible bar."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.5 "Good location."
      9.3 "93% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.4 "Internet is average."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      0.2 "98% complained about the elevator."
      1.0 "90% found the grounds unpleasant."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.2 "88% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      4.2 "58% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
      2.0 "80% thought the tv was sub-standard."
      4.5 "55% had problems with the shower."
      0.0 "100% were disappointed with the minibar."
      3.3 "67% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "78% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    • 0.5 "Awful breakfast."
    View all review categories

    Overall rating

    6.3 Good
    Based on 348 reviews
    • 7.8 "Good location."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
    • 2.9 "Quite uncomfortable."
      2.0 "80% thought it was too noisy."
      2.2 "78% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    5.9 OK
    Based on 174 reviews
    • 7.5 "Good location."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 3.8 "Bad amenities."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
    • 2.3 "Quite uncomfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      2.1 "79% thought it was too noisy."
    View all review categories

    Overall rating

    5.2 OK
    Based on 257 reviews
    • 8.0 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 7.0 "Good location."
    • 5.5 "Internet is average."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.0 "90% thought the facilities needed updating."
      0.3 "97% complained about the elevator."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      1.1 "Air conditioning was criticized by 89%."
      3.4 "66% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
    • 2.8 "Quite uncomfortable."
      1.1 "Air conditioning was criticized by 89%."
      2.0 "80% thought it was too noisy."
    View all review categories

    Overall rating

    7.1 Good
    Based on 137 reviews
    • 7.8 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.5 "Good location."
    • 4.9 "Internet is poor."
    • 4.0 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.7 "73% said rooms were small."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.5 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.7 "73% said rooms were small."
    View all review categories
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