Overview

InterContinental Mark Hopkins San Francisco

999 California Street, San Francisco, CA 94108, United States
+1 415 392 3434

Rp 2,386,667+

Overall guest ratings

8.4/10 Excellent
Based on 2,013 reviews

Review highlights

  • 8.5
  • 8.0
  • 6.3
  • 5.9

Good to know

  • Friendly atmosphere
  • Great view

Nearby

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    About

    As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.

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    InterContinental

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,013 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      8.6 "86% enjoyed the restaurants & bars nearby."
      8.9 "Near to public transport, according to 89%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.6 "Housekeeping was great, according to 86%."
      8.6 "86% said the concierge service was amazing."
      7.0 "Lovely bar service, according to 70%."
    • 6.7 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.1 "Only 51% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.3 "Vibe was decent."
    • 6.3 "Food is average."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.6 "56% found the grounds not bad."
    • 5.7 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.1 "Only 51% said rooms were big enough."
    • 3.7 "Value below average."
      2.3 "77% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    Based on 946 reviews
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.9 "Good location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.0 "Nice rooms."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.2 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Internet is average."
      5.5 "55% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 3.6 "Value below average."
      1.9 "The price was too high for 81%."
      2.6 "74% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 664 reviews
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.1 "81% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
    • 8.1 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 6.0 "Vibe was decent."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.7 "57% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 3.0 "Terrible value."
      2.1 "79% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    Based on 181 reviews
    • 8.7 "Location is great."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.1 "For only 51%, the noise level was all right."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 3.9 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 221 reviews
    • 8.4 "Location is great."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Food is average."
    • 6.0 "Vibe was decent."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.1 "Internet is average."
    • 4.9 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 3.3 "Value below average."
      1.9 "81% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

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