The Condado Plaza Hilton

Pros: Spacious rooms, nice lounge at the beach side

Cons: Very expensive breakfast, all kinds of hotel fees on the bill, they double charge the parking etc...

Pros: The bar staff were all positive and nice and the restaurants staff and managers were so friendly. You can tell the bar staff and restaurants are under different management as they are subcontractors ...

Cons: This hotel ruined our vacation experience. I don't even know where to start. Based on the reviews from Booking.com, it seemed to be a good hotel. Once I started doing more research(after we booked...

Pros: Location and the manager was accommodating when the room I was given was completely unacceptable.

Cons: They charged $17 a day to use a pool but provided nothing more than that for that fee. Service at the pool area was awful. Getting the attention of the servers was impossible and service was very slow. Front desk at check out was rude and unfriendly.

Pros: Location: Very close to Old San Juan; Decoration: Modern and clean design

Cons: Parking: Very costly, almost US$19 a night; Stained bed sheets; Pillows are very old and not comfortable; Very limited lighting at pool after dark and staffs are off after 6:30pm; Charges for use of umbrella on beach

Cons: This hotel is not up to par. I travel weekly to PR and only stay here when the rate is unbeatable. It is tired. My room had no chair for the desk.