Pullman Sao Paulo Vila Olimpia

OK but somewhat disappointed

Pros: I had stayed here at the beginning of this year, having a great experience. Good Aisén room, very clean and very fast internet connection. This time around room was still large but cleanliness was only OK. Internet connection was slow and choppy. I hope that the hotel management can improve on these issues. Gym continues to be top class.

Cons: The service at the hotel is very bad, and also exceptionally slow. We waited 25mins for both people at the desk to be checked in. Cristiano at the front desk is rude and their was no apoligises for ...

Pros: staff members were very helpful

Cons: definitely the amenities at the hotel

Cons: Had to change my room twice, once curtains were broken and second tine shower was broken. Very poor insulation of sound between rooms uncomfortable pillows and linen.