Recent reviews
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10.0
Close to train station Good staff service
review from KAYAK -
10.0
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
review from KAYAK -
6.5
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient. Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
review from KAYAK -
10.0
Amazing customer service.
review from KAYAK -
7.4
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling. The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
review from KAYAK -
9.7
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo. Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
review from KAYAK -
9.6
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
review from KAYAK -
6.3
Location...location...location...AND The staff can understand English and are always very helpful in answering queries The bedcover in the room had a some bloodstains - seems laundry is not good
review from KAYAK -
5.3
I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city. The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.
review from KAYAK -
6.0
Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!
review from KAYAK -
8.0
I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.
review from KAYAK -
7.3
Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus. None
review from KAYAK -
8.0
Location, room, service. The breakfast is very poor and the room service in closed from 11pm until 6am, what it is not practical considering the jet lag.
review from KAYAK -
8.0
Very clean, friendly staff, great location in the city. Unrivalled hospitality and service. Nothing.
review from KAYAK -
8.0
Everything was exactly as expected.
review from KAYAK -
6.0
Location and price via booking.com Gym is too expensive for daily workout of just 30-45min.
review from KAYAK -
7.6
The hotel staff is very helpful and informative. Hotel is located within 3 minute walking to the Subway and JR. The standard double room is tiny for big people. Pay a little extra and get the bigger room would make it ideal.
review from KAYAK
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10.0
Close to train station Good staff service
review from KAYAK -
10.0
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
review from KAYAK -
10.0
Amazing customer service.
review from KAYAK -
9.7
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo. Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
review from KAYAK -
9.6
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
review from KAYAK -
8.0
I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.
review from KAYAK -
8.0
Location, room, service. The breakfast is very poor and the room service in closed from 11pm until 6am, what it is not practical considering the jet lag.
review from KAYAK -
8.0
Very clean, friendly staff, great location in the city. Unrivalled hospitality and service. Nothing.
review from KAYAK -
8.0
Everything was exactly as expected.
review from KAYAK
-
7.4
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling. The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
review from KAYAK -
7.3
Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus. None
review from KAYAK -
7.6
The hotel staff is very helpful and informative. Hotel is located within 3 minute walking to the Subway and JR. The standard double room is tiny for big people. Pay a little extra and get the bigger room would make it ideal.
review from KAYAK
-
6.5
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient. Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
review from KAYAK -
6.3
Location...location...location...AND The staff can understand English and are always very helpful in answering queries The bedcover in the room had a some bloodstains - seems laundry is not good
review from KAYAK -
5.3
I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city. The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.
review from KAYAK -
6.0
Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!
review from KAYAK -
6.0
Location and price via booking.com Gym is too expensive for daily workout of just 30-45min.
review from KAYAK
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