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Hotel Grand Chancellor Townsville
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334 Flinders Street, Townsville, QLD 4810, Australia
+61 747 292 000

Rp 1,020,134+

Overall guest ratings

8.5/10 Excellent
Based on 1,148 reviews

Review highlights

  • 9.1
  • 8.8
  • 7.5
  • 4.5

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Centrally located in Townsville, Hotel Grand Chancellor Townsville is minutes from Catholic Diocese of Townsville and Maritime Museum of Townsville. This 4.5-star hotel is within close proximity of Museum of Tropical Queensland and Cultural Centre Townsville.

    Rooms

    Make yourself at home in one of the 192 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,148 reviews
    • 9.1 "World class service."
    • 8.8 "Breakfast is good."
    • 7.5 "High comfort."
    • 7.5 "Nice rooms."
    • 7.5 "Good location."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.8 "Internet is poor."
    • 3.6 "Bar is not good."
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    Overall rating

    8.6 Excellent
    Based on 677 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.0 "80% were happy with the room service."
    • 8.4 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      9.8 "98% thought the view was good."
    • 7.5 "Good location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 5.9 "Average value."
    • 3.6 "Internet is poor."
      4.5 "55% thought it was overpriced."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 264 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.4 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 7.1 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      7.7 "77% said rooms were clean."
    • 6.6 "Location is acceptable."
    • 5.6 "Average value."
    • 5.3 "Vibe was decent."
    • 3.9 "Internet is poor."
      4.4 "56% thought it was overpriced."
    View all review categories

    Overall rating

    7.6 Good
    Based on 34 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."

    Overall rating

    8.5 Excellent
    Based on 172 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.7 "Good location."
    • 7.5 "High comfort."
      8.8 "88% said the beds were comfortable."
    • 7.3 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      9.6 "96% thought the view was good."
    • 6.2 "Average value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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