Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.4 "Terrific location."8.5 "
Easily accessible by car , said 85%." 9.7 "City centre within easy reach , said 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.9 "Near to public transport , according to 99%." 8.0 "80% thought it waseasy to get to the train station ." -
9.1 "Incredible bar."
-
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 7.4 "74% found therestaurant service to be one of the best ." 9.0 "90% werehappy with the room service ." 10.0 "100% werehappy with the shuttle service ." 10.0 "100% said therecreation staff was great ." -
8.5 "Food is delicious."9.3 "93%
loved the menu selection ." 8.9 "89%loved the dining experience ." 7.3 "Beef and steak dishes were excellent , according to 73%." 10.0 "100%enjoyed the snacks that were offered." -
7.6 "Good breakfast."
-
6.7 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.7 "Only 67% saidrooms were clean enough ." -
6.4 "Average amenities."6.4 "64% thought the
building was acceptable ." -
5.7 "Internet is average."
-
4.4 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ."
Overall rating
-
9.6 "Terrific location."8.2 "
Easily accessible by car , said 82%." 9.6 "City centre within easy reach , said 96%." 9.9 "Near to public transport , according to 99%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Great service."9.1 "91% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 7.7 "77% found therestaurant service to be one of the best ." -
8.4 "Food is delicious."8.8 "88%
loved the menu selection ." -
7.9 "Good breakfast."
-
7.3 "High comfort."8.9 "89% thought
rooms were spacious ." -
5.9 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.7 "Internet is average."
-
4.2 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ." 5.0 "Only 50% thought, thehotel was stylish ." -
4.1 "Pool is below average."
Overall rating
-
9.4 "Terrific location."8.8 "
Easily accessible by car , said 88%." 9.7 "97%liked the proximity to shopping ." 9.6 "96%liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
7.6 "Good breakfast."
-
7.0 "Nice rooms."9.0 "90% thought
rooms were spacious ." 9.9 "99% thought theview was good ." 9.1 "91% found thekitchenette to be good ." 9.0 "90%loved the minibar ." -
6.3 "Average amenities."6.4 "64% thought the
building was acceptable ." -
5.5 "Internet is average."
-
4.2 "Pool is below average."
-
4.2 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ."
Overall rating
-
9.4 "Terrific location."
-
8.7 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.6 "High value."
-
6.8 "Average cleanliness."7.0 "70% said
rooms were clean ." -
6.6 "Average comfort."
-
6.3 "Rooms are ok."7.0 "70% said
rooms were clean ." -
5.8 "Average amenities."5.8 "58% thought the
building was acceptable ." -
4.0 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ."
Overall rating
-
9.2 "Terrific location."7.9 "
Easily accessible by car , said 79%." -
8.7 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.7 "High value."
-
7.3 "Good breakfast."
-
7.3 "High comfort."9.0 "90% thought
rooms were spacious ." -
6.4 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
6.3 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 5.7 "Beds were acceptable for 57%." -
6.0 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.8 "Internet is average."
-
4.0 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.4review from
Great location, great fitness centre, comfy bed. Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).
-
6.3review from
The spacious rooms and the services of the staffs. The heating in the room was not very good.
-
7.7review from
I don't feel it's necessary to change linens, make the bed and clean up on a daily basis. You offer a $5 credit to the room, cafe or dining as a reward which saves us both, not to mention the environment. Totally satisfied.
-
5.3review from
Excellent location and price (special) Poor pool facilities, very hot room; overall dated and definitely not a 4 star
-
5.7review from
Stayed at a suite, spacious, good facilities (iron, coffee maker) nice efficient staff. Located on Burrard street, 15 minute walk from the convention center and the coast line. wifi in rooms is not free, although it is available in the lobby free of charge. No major issues otherwise.
-
5.3review from
the amazing view from or balcony thtat we had to ask to get our room cleaned an that we got a tini small room first, even if we had booked a big suite.
-
4.3review from
The location being on one of the main streets of Downtown it was quite convenient. No free internet access. The room service was poor, in spite of the 'no disturb' card on the door the room was serviced. The coffee tray was never replenished, the kitchen and the used crockery/cutlery was not replaced with washed clean ones, as there was no dishwasher provided one expected the dirty dishes to be replaced.
-
7.0review from
Staff were very plesent, rooms clean, service was very good.We needed to change from a king bed to a room with 2 doubles and even though the hotel was full one of our nights due to a U2 concert they accomodated us. Liked the coffee shop and internet cafe. liked the kitchenette even though dated, very clean. Bathroom, needs updating.
-
7.0review from
Convenience, amenities, staff. Furniture in my room was in poor condition.
-
6.8review from
I liked the spacious size of the hotel room. It was very well-equipped with having the kitchenette. The service of the hotel class was very good, as well. The windows were single-glazed so some street noise could be heard in our room,even though we were on the 22nd floor. Also, the draperies were not great in that they did not close properly and shut out the early morning light.
-
5.2review from
Excellent location, comfortable room against a reasonable price. Ambient temperature control in the room was poor, which made the room very warm.
-
7.4review from
Great location, great fitness centre, comfy bed. Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).
-
7.7review from
I don't feel it's necessary to change linens, make the bed and clean up on a daily basis. You offer a $5 credit to the room, cafe or dining as a reward which saves us both, not to mention the environment. Totally satisfied.
-
7.0review from
Staff were very plesent, rooms clean, service was very good.We needed to change from a king bed to a room with 2 doubles and even though the hotel was full one of our nights due to a U2 concert they accomodated us. Liked the coffee shop and internet cafe. liked the kitchenette even though dated, very clean. Bathroom, needs updating.
-
7.0review from
Convenience, amenities, staff. Furniture in my room was in poor condition.
-
6.8review from
I liked the spacious size of the hotel room. It was very well-equipped with having the kitchenette. The service of the hotel class was very good, as well. The windows were single-glazed so some street noise could be heard in our room,even though we were on the 22nd floor. Also, the draperies were not great in that they did not close properly and shut out the early morning light.
-
6.3review from
The spacious rooms and the services of the staffs. The heating in the room was not very good.
-
5.3review from
Excellent location and price (special) Poor pool facilities, very hot room; overall dated and definitely not a 4 star
-
5.7review from
Stayed at a suite, spacious, good facilities (iron, coffee maker) nice efficient staff. Located on Burrard street, 15 minute walk from the convention center and the coast line. wifi in rooms is not free, although it is available in the lobby free of charge. No major issues otherwise.
-
5.3review from
the amazing view from or balcony thtat we had to ask to get our room cleaned an that we got a tini small room first, even if we had booked a big suite.
-
4.3review from
The location being on one of the main streets of Downtown it was quite convenient. No free internet access. The room service was poor, in spite of the 'no disturb' card on the door the room was serviced. The coffee tray was never replenished, the kitchen and the used crockery/cutlery was not replaced with washed clean ones, as there was no dishwasher provided one expected the dirty dishes to be replaced.
-
5.2review from
Excellent location, comfortable room against a reasonable price. Ambient temperature control in the room was poor, which made the room very warm.
