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Staff Speaks english, good service. Room was not clean, they had to move me to a clean room.
It was close to center of city. Young girl in recepicion was saucy with me and with other clients, but next day other person was ok.
Localization 3 min walking from railway and bus stations as well as old town. Breakfast acceptable as for continental breakfast. Nice view from window to the old town. It was pretty cold in the room, heating system was archaic. There was no signs of sound isolation - every word spoken in neighbour room could be heard clearly.
a reasonable business hotel, provided that entertainment of clients is not intended. its location is a drawback.
Staff were courteous and restaurant was very good. Internet was down more than it was up and not available in all rooms.
Excellent view, close to the old city, own guarded parking, easy to get to.
Good location oposite train ststion. Excellent view. The room we stayed in was rather noisy near to some extractor fans. Soap dispenser not working in bathroom.
Good value, location by bus stop and station. airy room with good view out of large window. restaurant open late. Restaurant badly heated. not enough water pressure in shower. layout of bathroom. not enough television channels in english.
The location was good as it was close to the old town and transport facilities The room was very small and basic
It was very central for the old town in a part of the city that is obviously going to be an upmarket shopping and tourism district. It was buzzy at night and was easy to find later. There were a lot of roadworks going on, which, although a short term issue, could be a problem for people with limited mobility. Also, a bar on the square immediately outside the hotel played very loud music during most of the day, which could be annoying for sleeping in!
Hotel is very centrally located within walking distance to all sites of interest. Decor was very pleasant, room and hotel very clean, fantastic breakfast buffet, great bar. Friendly and helpful staff.
Location and cleaningness. DVD player in the room.
Very nice room, good breakfast, central, quiet location and friendly staff. Air conditioning did not work properly.
location not easy to get to internet connection was poor
So impressed with the help we got from parking the car, to taking luggage to the room. All lovely No
Room Breakfast staff very unfriendly, No Bar
The service, the huge bed. The noise of electric transformator somewhere above the ceiling. I had to switch off the electricity by pulling out the magnetic hotel card for night.
My 3 visit , and i will definately come back. Always meets and often exceed expectations.
friendly staff, good breakfast room was`nt as in 5* hotel. luxury details but but like good 4* (i was in a suite)
Good internet connection. Parking place. Location is very good, just opposite of the old town gate. Some lack of hygiene (for example, the room carpet had many stains)
Nice and very friendly staff, comfortable bed and room.
Well-situated in old town Very small room, but this was understandable as it is in an old building, formerly a convent.
The quiet atmosphere and position near the Old City no
The hotel is really lovely! I liked most of all the hotel's location nearby the Old Centre and market where I could buy "village" national food and its low price per night. Breakfast was rich and quite enough to "fill in" oneself in the morning before the whole day of city exploring. The staff was very friendly and helpful to me. Since I'm from Moscow, Russia, I appreciated it that all staff spoke Russian without any problem and did not treat the Russian visitors as their old enemies. The room was clean and cosy, all furniture was new and in a perfect condition. All facilities were in order and worked fine. Just one thing could be improved about this lovely hotel: heating system in the bedroom. While in the bathroom heater worked well, I can't say the same about my bedroom. In spite of the fact that I turned the temperature level switch to 5 - its maximum position - it was still a little bit cold in the room all night. It is not a problem for those travelling in summer time, but since I was there in the middle of November, I would have appreciated the higher temperature in my bedroom. Apart from that, I've nothing to complain about!
Location Internet access was a problem. After a lot of efforts we were able to connect.
Three of us stayed at City Gate and we were not disappointed. It was very good value.The inclusive breakfast was more than adequate. The staff were friendly and helpful and their English was excellent - a great help to us! The venue just outside the city wall was so convenient. The room was in a smoking zone and when you left the room and entered the hallway the smell of smoke was overpowering.
the staff was extremely friendly and helpfull. The room was spacious and comfortable we got a smoking room (there doesnt seem to be a choice in that respect ie all rooms are for smokers). Also, there was a little plumbing problem resulting in unpleasant smell.
Tha staff is very kind and professional
The bed could have been better. An 5 cm matress on top of the spring-matress would have done wonders. Our room had also windows directly to the the main-street. With at last 30 degres and no air-condition, the trafic was a problem.
Possibility to sleep for small anount of money Very slow hotel staff.
Very cold room. wi-fi impossible catch iscsi
The hotel is a very good choice for those who prefer good service & comfort for the smart price. The room we were staying in was spacious & clean, wi-fi was working well, the location is ideal to reach the old town & get to the bus/train station on your way back. Surely we'll come to stay there again.
The room was very spacious The breakfast routine could be improved.
location The bed in the single room is a bid small.
Not much Room's decor was old 1970s Yuoslave feel about it, carpet was dirty. Noisy and hot. Breakfast was feeble. No elevator. Very poor value for money.
Very serviceminded personnel, great location and good standard
Good location, friendly staff I was short of a large mirrow
A really high quality/price ratio. Definitely a great choice for a several-days stay in Vilnius. A very spacious en suite room with nice view was clean and tidy. Very cheap internet access (just 1.5 eur per 24 hours). Very friendly staff speaking English, Russian, a bit of Polish. Really worth choosing!
Friendly and helpfull staff. Even though the hotel had a vip visitor during my stay, they helped out finding me a parking just outside the hotel.
breakfast poor for a Radison
All things was excellent No
Great location and spacious room
Relaxed atmosphere and friendly staff. Would recommend the hotel to others. Simple but clean and confortable. n.a.
Location, Location, Location! Too expensive for its offering.
Great location, central to everything prices for beverages/food a lot higher than bars/restaurants close by
is worth every euro you spent over there.Very friendly atmosphere
all is good! WiFi in rooms for many!
I know Hotel Conti and like to come back there. The service and the overall performance is constant and nice.
Location Wi Fi was very weak, couldn't use internet in hotel lobby
We loved the wonderful room we were upgraded to. Thanks!
I staid in the room Nr.400 - it was superb and a great surprise :) i liked the bed and jacuzzi very much!!! There was no instruction how to use jacuzzi :( and there were no showergel in the jacuzzi and shower! Just a little packafe of shower gel in wc :( :(
Room comfort and quality. Professional staff. Some of the food good s(ee comments on dislikes) Hot breakfast food was not hot (barely warm). Hot food obviously prepared for start of service was still there at the latter part and as such was dried and visually off-putting. Suggest that food should not only be check for replenishing but also to ensure that what is left is fresh. Anything that is not fresh should be either removed and replaced or the guest being given the option to order fresh if not available.
Nice and silent room, comfortable bed, very good location, nice view from window, helpful staff
Friendly staff; Cleanliness; Good breakfast for paid money (50 Euro per night). Faulty lamp in the room
mostly the location. just on the way from the station to the old city.
nathing to far from the center
Close to bus depot. Close to, or within walking distance of areas of interest. We were assigned a very small and cramped room, and they would not change it.
Reasonable place to stay. rate is low for comparative hotels.
nice hotel, and good breakfast
Simple but comfortable room, good breakfast. No wi-fi access and internet at the reception didn't work. Not enough free tables during the breakfast, you should wait
Itb was very nice place to stay, reasonable price, clean, good location. I got a very positive experience.Wi-fi worked first evening but not after it. It should be free
Staff were fabulous, and helpful and friendly! Location is close to center and easy to walk around quickly. Room was a bit small and very cold for July! Brrrr!
Nice breakfast, excellent price. Good location and helpful daytime staff (night staff, not as helpful and not as good English skills). Fans in the room helped drown out noise. Bathroom was tiny, and had some mold in the corner of the shower. A loud Spanish tour group was staying at the same time, and you could hear them through the walls.
Good location. Breakfast was far from 3 star class!
The room was terrible! Freezing! No heeting! Check avalability of heetinig in advance!
not much - hotel is new The hotel is placed near the city center but in a nasty neighbourhood. The staff is not very qualified although nice. The room itself was dark, bed was not comfortable. Breakfast was poor.
Very friendly and helpful staff, family atmosphere. Spacious and comfortable rooms in quiet and wonderful ambiance of a former monastery in the centre of the old town. Close to bars, restaurants and boutiques, galeries, churches. Furniture and breakfast are minimal but sufficient.
Excellent location. Room small, clean and easy.
Location, location, location! I would definitely recommend this! Bare in mind it is 3-star hotel, but your satisfaction will kick to all 5 if you are in the right mood. Enjoy! With a little effort the rooms could be redecorated properly to match the period.
Excellent location, good food. would recomend to others.
The staff were extremely friendly and helpful. The location was very convenient for the Old Town. The rooms were definitely dated, as was the bathroom. Our bathroom taps had lost their indicators for hot/cold and the shower tap button to change between bath and shower was lost. The toilet was running the whole weekend. We had a room looking onto Ausros Vartu, which was extremely loud on weekend nights.
Location. I have been in Vilnius several times, but location of this hotel gave me opportunity to walk on the streets of beautiful old town at night time. Bathroom - I got the impression that the devices are working on their latest minutes
Excellent location and very good breakfast. The fire alarm was making a noise (ticks) in the room all the night. There was no central heating switched on.
Location was great, it's right in the heart of the Old Town, close to all the main sites and the railway station. Hotel's restaurant "Medininkai" looks very special, most medieval atmosphere, Staff was always very polite and helpful. The facade looks much more impressive than the rooms. They are rather shabby, though clean. All in all closer to 3 stars than 4, IMHO. The only really worthy factor is its location and staff.
I arrived very late at night and was upgraded to a suite. It was very nice with its own roof terrace and good views over Bergen
great location, atmosphere no
perfect breakfast internet was down
Excellent response by staff at all times. Excellent food. None
Great location, helpfull staff and amazing breakfast!
it is very central and close to lots of bars and restaurent. clean and in good condition, with a very well stocked mini-bar! Service in the bar is very slow (overall Vilnius thing!) and somethings you would have to ask for the same items twice, which was really annoying!
Good location, just steps from the Gate of Dawn and the Jewish district. Cozy, laidback neighborhood, neat rooms, relaxing athmosphere. Details - one light not working, some old soap in the shower, not very comfy bathroom, no hairdryer. But these didn't change my overall experience, which was definitely good.
People was really really nice Yes, I didnt got a towel the first day I come so I had to take a shower and dry myself with some clothes I had.
Price / quality ratio OK , location also OK - 5 min walk to old town
Staff; Near to the railway/ bus station and to the centre First night some noise; room wasn´t clean every day
loft style - preservation of the old features of the building
Location and price. They could not find my reservation, but gave me a better rate than the website for the same type of room. When entering the hotel, the staff always stares at you as if you are an intruder. I did not expect warm welcome each time but this kind of staring made me a little uncomfortable.
Friendly staff, good situated Poor breakfast - nice lady though, very small rooms - if size room is not important I recommend this hotel.
central, easy to find it. breakfast
Free secure parking, excellent location for seeing the town. Reasonable price The room was small and lacks Air conditioning. This would be ok for Spring but terrible in the heat of summer.
Cool place, clean, comfortable, and nice, helpful personnel. I fully recommend it.
Gierdra was both a very pleasant, efficient receptionist and a wonderful source of helpful information for the tourist. For example, she volunteered that there was a free concert during our stay. The breakfast included eggs made to order. The rooms were comfortable and well appointed. The stairs are too steep. Given the stairs, I think the staff should carry the luggage up and down. Someone (like an elderly person) is going to trip or slip and hurt themselves.
Cleanliness and friendliness of staff Nothing
Lovely house well restored. Lovely courtyard Breakfast was limites. An omelette (delicious) was provided only after asking. No menu or choice otherwise. A very cold atmosphere.
It is a very small pretty homelike hotel with everything you may need during your stay. Breakfast could be more diverse.
The staff did everything they could to meet our needs. We missed our plane to Vilnius & took a later plane, so we sent the hotel an e-mail saying that we would not be there until midnight. It's a very small hotel, but one of the staff waited up for us & got us settled before he left. The breakfasts were good. The room was comfortable & nice. The location was terrific. We were inside the old part of Vilnius & could walk to many of the interesting sights. The stairway is quite steep. We asked in advance for a room on the 2nd floor (which they call the first floor) facing the courtyard, & they did give us that room. But anyone who has trouble climbing steep stairs should not stay here.
Very good location, clean and bright
The hotel is very well located in the old town with short walking distance to the main attractions and plenty of restaurants nearby. Outside in the yard are parking places. Breakfast was fine and staff very friendly and helpful. Wireless internet access is free of charge and the connection was very good and easy to connect to. The room was spacious and well furnished. The room we did have was without air condition and the ventilation was limited during our stay. Not any problem except in high summer.
Kind, accommodating. Clean Too many stairs
The hotel staff was very friendly and helpful, rooms were spacious and very clean, very good location.
Free airport pickup is a big plus. Arrival in a new country with the transportation issue solved sets a great tone for the trip.
As a single guest I received a fantastic, large room with a big bed and huge bathroom. I cannot complain about the cleanliness, either. Wi-Fi was also working very well. Even without a breakfast this was a good value for the money. For a more sensitive guest, noise might become a problem - there is a busy through-road and a railway outside and the doors to the corridor are also thin.
Very nice and stylish property, spacious rooms with incredibly high ceiling and huge windows. Everything is brand new, really elegant and classy! To have free Internet and breakfast in the room ("Room of Orchids"!) was also very pleasant. Hotel has its' own style - definitely recommended!
Breakfast in room, style, AC Price for this kind of hotel, who is located near railway and noisy street,
cosy hotel quite in the center, close to the railway and bus stations, close to the old town and situated on the road from Minsk, what is convenient for guests from that side; free internet is a must these days, and they have it too
free internet and locate This hotel do not take a credit card. This hotel do not make a document (invoce, bill).It is very bad. In rooms are not a bin. In the room the Internet often turn off.
Great location, helpful staff. Thank you for your hospitality! Me and my colleague were really impressed by almost everything. Janine
This was not what we expected and it was totally lied as it appear in the pictures. It was completely disaster. This hotel it should not be on your list. And I must say, I always using your site when I travel and after this incident, I am questioning, whether use your site or not.
wifi in room, good breakfast in room, whirlpool bath in room. no car parking, next to railway and busy street-noisy.
service, girls in the reception very kind and helpful, pictures and rooms description are not exactly what you experience upon arrival, this is not standard for 80€ per night
Perfect location for overnight near station. Simple, cozy, comfortable, good value for money. King-size bed, massage bath in the room.
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The location of the hotel was perfect. The staff was friendly and helpful. I did not like having to carry our luggage up to the third floor. As an older person, I would have liked a first or second floor room or an elevator.
Very friendly staff, good location, good value for money. It was a bit noisy and rooms were not very clearn.
Nice and clean and quit
The location was great, and the price was OK Rude staff at reception, twin bed (even though I booked a "double" room), unstable internet, poor selection & quality of breakfast
location too cold, no heating, dirty shower, smoke and smell in the "non-smoking" room
Location was good - quite close to the old part of the city and bus/train station. Hostel stuff (contrary to most of reviews) couldn't be better: very kind, helpful and generally nice. Oh, and low price is good thing as well. Bathroom although fairly clean definitely needs renovating, toilet seemed clean but it stunk and shower was rusty. Nevertheless
Taking into account it is a relatively cheap hotel I found it excellent. The breakfast was better than expected. I was happy with it's location close to the city center. You should have informed that toilet and bathfacilities were shared in singlerooms. However, nobody stayed in the next room so I actually had it for myself.
is located in the center of Vilnius, that is very good. and the price was very good too the breakfast was not the best, but however for its price was nice
Location is great The breakfast is very basic
The hotel was situated almost next to the railway station and the bus stops. Transportation to the Kaunas airport was easily accessible as the bus stop was also very near to the hotel. Breakfast was good considering the price. We noticed the room was mouldy and thus it wasn't too much fun staying in. The shower wasn't working properly and although we spent four nights in the hotel our room was never cleaned. The trash was taken out only once during our stay. The hotel was situated on a pretty dodgy neighborhood so at night time it wasn't that safe to go out. The receptionists didn't seem too happy with their jobs.
we enjoy breakfast - it was so cute to serve it in room. the meal was delicioius. we enjoy also the unique desine of room (red room with pat dog) - we have never seen like this. thank you for hospitality :)
Design is very beautiful.
Clean room, good breakfast. Mistake made during booking. They propose to relocate me in a appartement but at the last minute they asked me to find by myself another room. I lost an afternoon moving somewhere else.
excellent position, nice staff, clean room and very good breakfast ! it's really the best choice in vilnius!
We really enjoyed staying at the hotel. Breakfast was much better than in some of the hotels we stayed at so far. It was deffinately more than enough. Free parking was essential for us and thus we could part in the cortyard which was locked during the night. The location is perfect for a sightseeing trip. We wish the sound proof of the rooms was a bit better, but i believe nothing much can be done about it. The TV screen needs to be adjusted so that it could be possible to watch it while in bed. :)