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James Cook Hotel Grand Chancellor

Best Housekeeping Staff

147 The Terrace, Wellington, New Zealand

Rp 1,260,267+

Overview
Reviews
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James Cook Hotel Grand Chancellor - Wellington - Building

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Lobby

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Overall guest ratings

8.2/10 Excellent

Based on 4258 reviews

Review highlights

Location

9.4
Service

8.6
WiFi

4.0
Vibe

3.9

Good to know

Great shopping
Clean rooms

Nearby

About

When you stay at James Cook Hotel Grand Chancellor, you'll be in a great location, within just a 10-minute walk of Wellington Cable Car and Beehive. Guests can visit the spa to be pampered with hot stone massages, body wraps, or body scrubs, and Whitbys Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges and a fitness center, and rooms at this luxurious hotel offer 24-hour room service and LCD TVs.

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Amenities

Parking
Fitness centre
Free Wi-Fi
Facilities for disabled guests
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Storage available
Coffee shop
Cable or satellite TV
Babysitting/child care services (surcharge)
Pets not allowed
Long-term parking (surcharge)
Wedding services

Guest reviews

All reviews

Couples

Families

Solo

Overall rating

8.2 Excellent

Based on 4,220 reviews

Location

9.4

Service

8.6

Breakfast

7.9

Value for money

5.8

Room

5.6

Amenities

5.5

Bar and Beverages

4.8

WiFi

4.0

Vibe

3.9

Overall rating

8.3 Excellent

Based on 2,489 reviews

Location

9.4

Service

8.4

Breakfast

7.7

Room

5.6

Value for money

5.5

Amenities

5.3

Bar and Beverages

4.7

WiFi

3.7

Vibe

3.6

Overall rating

8.1 Excellent

Based on 970 reviews

Location

9.1

Service

8.7

Breakfast

8.2

Comfort

5.5

Value for money

5.4

Amenities

5.4

Bar and Beverages

4.8

Room

4.8

Vibe

3.8

WiFi

3.5

Overall rating

8.2 Excellent

Based on 759 reviews

Location

9.5

Service

8.6

Breakfast

7.7

Room

5.9

Amenities

5.3

Value for money

5.2

Bar and Beverages

4.8

WiFi

4.3

Vibe

4.1

Recent reviews

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Find reviews that mention:

special shout

great location

friendly helpful staff

bed

great location walkable

wellington

friendly helpful efficient

quay

water shower hot

parliament house

hard to flush

soft but very lumpy

extraction fan

9.6

Pros: James Cook is our favourite spot for a Wellington City stay. Staff are great, rooms are neat and tidy, eating is good, plenty of other restaurants and bars close by and the location is perfect for us.

Cons: Wifi is getting a bit slow for these days but it's satisfactory.

Reviewed Jul 2017

review from
6.3

Pros: Staff were attentive

Cons: Room servIce food was poor, not hot and one set of cutlery for two meals. Could have Called for more but food would .hove been cold by the time it arrives.

Reviewed Jul 2017

review from
9.6

Pros: There was a ladie that served us in the restaurant on Monday morning 10/7/17 I think her name was rose. She was very helpful with our children. We have 4 children from ages 3months to 7years. ...

Cons: The pull out sofa bed in room 1414 was uncomfortable. It felt like it needed a thicker mattress on it. All in all though it was a very good stay thanks.

Reviewed Jul 2017

review from
5.0

Pros: Comfort of the room. The painting on the wall looks like a black man getting a blowjob.

Cons: There was only one reception. No toothbrush supplied. No housekeeping after 8pm. The check in is 2pm then check out is 11am.

Reviewed Jul 2017

review from
9.6

Pros: Great location, superb room service - food is amazing, and so is the buffet breakfast in the restaurant

Cons: Nothing!

Reviewed Jul 2017

review from
5.8

Pros: Location, free Wifi, parking.

Cons: No business Center, no copy machine! Terrace rooms are worn and cold and miserable! TV is small and channels are very limited. Bathroom was dirty.

Reviewed Jul 2017

review from
10.0

Pros: Fast and friendly check-in with valet parking, making a great first impression! They offered to take our bags to our room which was nice (however we managed on our own). Free wi-fi and good supply ...

Cons: Can hear noise from next door, however that is to be expected in a busy hotel. Shower pressure wasn't the best, but good enough.

Reviewed Jul 2017

review from
9.2

Pros: food was great

Reviewed Jul 2017

review from
8.3

Pros: The friendly and professional staff from the Whitby restaurant

Reviewed Jul 2017

review from
9.6

Pros: Great location and very helpful staff

Reviewed Jul 2017

review from
5.7

Very old and dated

Pros: Very quiet. Comfortable bed and good sized room.

Cons: Very old decor. I would 70s look. I actually don't think the carpet has changed since the 70s Needs to be refurbished.

Reviewed Feb 2017

review from
4.5

Needs knocking down and starting again

Pros: Lift goes straight down to lambton quay

Cons: In poor condition, outdated, tatty. Building from outside is an eyesore. Staff pretty miserable.

Reviewed Dec 2016

review from

9.6

Pros: James Cook is our favourite spot for a Wellington City stay. Staff are great, rooms are neat and tidy, eating is good, plenty of other restaurants and bars close by and the location is perfect for us.

Cons: Wifi is getting a bit slow for these days but it's satisfactory.

Reviewed Jul 2017

review from
9.6

Pros: There was a ladie that served us in the restaurant on Monday morning 10/7/17 I think her name was rose. She was very helpful with our children. We have 4 children from ages 3months to 7years. ...

Cons: The pull out sofa bed in room 1414 was uncomfortable. It felt like it needed a thicker mattress on it. All in all though it was a very good stay thanks.

Reviewed Jul 2017

review from
9.6

Pros: Great location, superb room service - food is amazing, and so is the buffet breakfast in the restaurant

Cons: Nothing!

Reviewed Jul 2017

review from
10.0

Pros: Fast and friendly check-in with valet parking, making a great first impression! They offered to take our bags to our room which was nice (however we managed on our own). Free wi-fi and good supply ...

Cons: Can hear noise from next door, however that is to be expected in a busy hotel. Shower pressure wasn't the best, but good enough.

Reviewed Jul 2017

review from
9.2

Pros: food was great

Reviewed Jul 2017

review from
9.6

Pros: Great location and very helpful staff

Reviewed Jul 2017

review from

8.3

Pros: The friendly and professional staff from the Whitby restaurant

Reviewed Jul 2017

review from

6.3

Pros: Staff were attentive

Cons: Room servIce food was poor, not hot and one set of cutlery for two meals. Could have Called for more but food would .hove been cold by the time it arrives.

Reviewed Jul 2017

review from
5.0

Pros: Comfort of the room. The painting on the wall looks like a black man getting a blowjob.

Cons: There was only one reception. No toothbrush supplied. No housekeeping after 8pm. The check in is 2pm then check out is 11am.

Reviewed Jul 2017

review from
5.8

Pros: Location, free Wifi, parking.

Cons: No business Center, no copy machine! Terrace rooms are worn and cold and miserable! TV is small and channels are very limited. Bathroom was dirty.

Reviewed Jul 2017

review from
5.7

Very old and dated

Pros: Very quiet. Comfortable bed and good sized room.

Cons: Very old decor. I would 70s look. I actually don't think the carpet has changed since the 70s Needs to be refurbished.

Reviewed Feb 2017

review from
4.5

Needs knocking down and starting again

Pros: Lift goes straight down to lambton quay

Cons: In poor condition, outdated, tatty. Building from outside is an eyesore. Staff pretty miserable.

Reviewed Dec 2016

review from

Photos

James Cook Hotel Grand Chancellor - Wellington - Building

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James Cook Hotel Grand Chancellor - Wellington - Spa

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James Cook Hotel Grand Chancellor - Wellington - Spa

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James Cook Hotel Grand Chancellor - Wellington - Lobby

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James Cook Hotel Grand Chancellor - Wellington - Building

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James Cook Hotel Grand Chancellor - Wellington - Conference room

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James Cook Hotel Grand Chancellor - Wellington - Conference room

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bar

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James Cook Hotel Grand Chancellor - Wellington - Restaurant

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Conference room

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James Cook Hotel Grand Chancellor - Wellington - Restaurant

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James Cook Hotel Grand Chancellor - Wellington - Conference room

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James Cook Hotel Grand Chancellor - Wellington - Restaurant

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James Cook Hotel Grand Chancellor - Wellington - Bar

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James Cook Hotel Grand Chancellor - Wellington - Gym

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bar

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Building

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James Cook Hotel Grand Chancellor - Wellington - Spa

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James Cook Hotel Grand Chancellor - Wellington - Outdoor view

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bar

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James Cook Hotel Grand Chancellor - Wellington - Lobby

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James Cook Hotel Grand Chancellor - Wellington - Gym

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James Cook Hotel Grand Chancellor - Wellington - Building

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James Cook Hotel Grand Chancellor - Wellington - Front desk

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Restaurant

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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James Cook Hotel Grand Chancellor - Wellington - Bathroom

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James Cook Hotel Grand Chancellor - Wellington - Bedroom

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