Guest reviews
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All reviews
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Couples
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Overall rating
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9.0 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.4 "94%liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." 9.7 "Near to public transport , according to 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Great service."9.4 "94% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 8.0 "Housekeeping was great , according to 80%." -
8.6 "Breakfast is good."8.6 "86% were
happy with the price of the breakfast ." -
7.1 "Nice rooms."7.3 "73% said the
beds were comfortable ." 8.3 "83% saidrooms were clean ." 7.4 "74% appreciated themodern rooms ." -
6.2 "Average amenities."6.2 "62% thought the
building was acceptable ." 6.1 "For only 61%, thefacilities were new enough ." -
5.6 "Average value."5.6 "The
price was ok for 56%." -
3.7 "Internet is poor."4.1 "59% said the
wifi quality was bad ." 3.5 "65% thought it wasoverpriced ." -
3.6 "Bar is not good."
Overall rating
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9.0 "Terrific location."9.7 "97%
liked the proximity to shopping ." 9.3 "93%liked the proximity to sightseeing ." 9.5 "City centre within easy reach , said 95%." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
8.5 "Breakfast is good."
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7.6 "High comfort."7.7 "77% said the
beds were comfortable ." 8.4 "84% thought it waspleasantly quiet ." -
7.4 "Nice rooms."7.7 "77% said the
beds were comfortable ." 8.4 "84% saidrooms were clean ." 7.5 "75% appreciated themodern rooms ." 7.3 "73% said thebathroom was clean ." -
6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." -
5.6 "Average value."
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3.9 "Internet is poor."4.1 "59% said the
wifi quality was bad ." 3.9 "61% thought it wasoverpriced ."
Overall rating
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
8.8 "Breakfast is good."
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8.5 "Location is great."9.9 "99%
liked the proximity to shopping ." 9.3 "93%liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." -
6.7 "Rooms are ok."5.9 "Only 59% said
rooms were big enough ." -
6.0 "Average amenities."6.0 "60% thought the
building was acceptable ." -
5.5 "Average value."
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3.5 "Internet is poor."3.3 "67% thought it was
overpriced ." 3.9 "61% said thewifi quality was bad ."
Overall rating
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8.7 "Breakfast is good."
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8.6 "Location is great."
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8.5 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.4 "Nice rooms."7.3 "73% said the
beds were comfortable ." -
7.1 "High comfort."7.3 "73% said the
beds were comfortable ." -
4.9 "Value below average."
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3.5 "Internet is poor."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.2review from
Room was clean and staff were great, friendly and accomodating Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.
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8.0review from
Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.
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6.7review from
The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous. As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.
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5.7review from
Staff were okay. It is very central to getting around in Wellington. I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.
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5.3review from
the staff were friendly I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed
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8.0review from
Proximity to everything ie tsb Arena, train station, shopping
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6.3review from
Great having lift access down to Quay The bath was small.
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6.4review from
Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.
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6.6review from
Helpful and courteous staff
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7.2review from
The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.
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7.2review from
The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.
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6.7review from
The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous. As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.
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6.6review from
Helpful and courteous staff
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7.2review from
The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.
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7.2review from
The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.
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6.2review from
Room was clean and staff were great, friendly and accomodating Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.
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5.7review from
Staff were okay. It is very central to getting around in Wellington. I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.
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5.3review from
the staff were friendly I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed
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6.3review from
Great having lift access down to Quay The bath was small.
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6.4review from
Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.
