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Wonderful location within walking distance of the river for people taking river boat cruises. We were in the new wing so there were many stairs to climb.
The room was clean and tidy and the overall quality high. The breakfast was fine.
... everything was ok
We stayed there over the week-end of the football playoffs and there were 120,000 Dutch fans in Basel!!! The hotel was quiet and clean and located conveniently to everything we wanted to do in Basel. They gave us a pass for public transportaion and a good breakfast each day. It was the perfect place to enjoy the old city and the new. The hotel goes back over 150 years and as they added neighboring buildings they connected them with twisting halls and stairways that made it difficult for large pieces of luggage. But it was interesting to figure out the history of the buildings.
Good value for money, just in downtown.
The Hotel was clean, the staff were nice and helpfull. The Hotel is very central, overall quite good.
Hotel is located very close to the center
I was extremely pleased with the hotel and its location in Basel. Would definitely recommend it to friends.
The welcome from the staff on arrival was fantastic and they were very helpful in explaining how to get around the city, also they helped with organising supprises for my sister from her Fiancé. They even went out and hand picked her chocolates and placed them in her room. There was nothing bad about the hotel, which makes a change! It would have been nice to have tea & coffee facilities in the rooms but this did not spoil our trip at all.
Friendly staff, clean and well appointed hotel, ideally situated for my business meetings at Baselworld
A normal hotel with very good location,good stuff-gentle and helpful.near to the tram and bus stop.very convenient for a nice weekend in basel. No breakfast included in the price.old fashion design.the room wasn't enough spacious.
Inside the hotel one feels the unbelievable atmosphere of great history of it and past centuries. The manager at the reception was extremely polite By understandable reasons there is no swimming pool to a pity
Absolutely 1st class hotel. You really feel like you're back in the 1900's. Stunning renovation of classic architecture.
Location Hotel Staff !
Great location with a great view on the city and the Rhine river; friendly and mindful staff. The gourmet restaurant "Cheval blanc" deserves a special mention.
magnificant atmosphere! Great service axcept a little more effort in cleaning could make this hotel one of the best I ever been in
The view of the dining-room and the lobby. The staff. I bought un spacious double bedroom and they wanted to impose a "garret"- room.
The attitude of all members of the hotel staff with have come to contact with was excellent - this is the real forte of Les Trois Rois. The dry cleaning quality is extremely poor (I requested two ties to be dry-cleaned - and they were returned to me completely destroyed).
The staff was extremely friendly and helpful.
Lighting The service at the bar
Liked the ambiance and the staff was outstanding There was nothing not to like at this hotel
Smart hotel, great prices and location. not brilliantly designed... form over function - room lighting and breakfast bar both need rethinking.
Location, comfortable beds, shower Size of the room, lack of storage space, inadequate breakfast for the price, understaffed in food area, nowhere to hang towels in bathroom, poor lighting.
There is no bar, no restaurant and no coffee machine in the room. So if you come back to your room and want a coffee or a sandwich. Forget it. This place is a glorified B&B and I would avoid you to go elsewhere.
Excellent location. Walking distance to Maktplatz, Spalentor, Barfuesserplatz etc. The only issue would be lack of tea & coffee making facilities in the room; also it was not possible to order tea/coffee although the staff did lend us a kettle!!
The location of the hotel is perfectly located in the city centre from Basel. The building is nice and has charm being in the Rhein riverside. The furniture and the toilet are old, and it would need a room redecoration and restore.
The hotel is very noisy. Traffic on the bridge. As there is no air-conditioning you have to leavae the window open..We did not sleep very well.
We enjoyed the central position close to the old town and other shopping areas. We had nothing we didn't like.
breakfast was great, furnishings nice, orderly, liked the shoeshine and the free mobility card, internet easy to use My sister (a fellow guest) asked front desk to lock up luggage on checkout day--on return several hours later it was still sitting in the then-unsupervised lobby
restaurant, food and service hairdryer
Food was excellent, great location, easy access to main area's They could not stop the rain!!!
The view from my hotel room.
The hotel was in a great location and very well priced with well equipped rooms. The staff was fantastic in every way. A beautiufl breakfast was also served. not a thing.
I stated at the reception also, the TV are very small.Turkish Star TV is not representing Turkish tv channels, I recommended one of the four news channels from the satilite..Star tv is disgusting and embrassing in view of a Turk..We booked for one night but came one day early and although the hotel was full due to a fair in town, they tried their best to give us the room we liked on the river side..Efficient service of the hotel. One complain, the restaurant's prices are extremely high when a traveller wants to have a modest dinner, we could effort the first night but next night we prefered somewhere reasonable..
Very friendly and helpful staff. Perfect location for exploring old town Basel and shopping. You look out on the Rhine River and a short walk across bridge or free trolley ride puts you in the heart a great stay. Buffet breakfast was awesome No shortcomings. Didn't find any faults
The comfort of room and its cleanines and sheer simplicity. Hotel receptionist not very ettiquetted and welcoming. No help for carrying luggage etc. I have stayed in Ibis Singapore, it was much better than Zurich Ibis in terms of services.
The location is best. the stuff is efficient, car parking services were excellent.
well situated, convenient, clean, comfortable
The service and friendly staff , the location but we will not stay for a Sunday again , as everthing was closed. The access by car was almost impossible.
Could not have been more well located near the city center. The reception staff was so friendly and helpful. The rate was over the top expensive for the small room.
As soon as I arrived, I was greeted by efficiency, friendliness and helpfulness. The single room had a three quarters size single bed. Everything was clean and worked well, i.e. bathroom had a large size shower which was very efficient. Complimentary water and high quality mini choc box. I had to pay extra for breakfast, but it was well worth it as there was a great choice, and everything was so fresh and of a high standard. I can't believe I'm saying this, but no!
Location was ideal for my business trip
Excellent hotel - central location - cordial staff - nice decor
Everything was fine. The staff was kind and the location ok.
The Hotel staff were courteous and helpful during my short stay. In addition the location was very quiet for a central location. None
Hotel is perfectly situated for city walks, nice view from restaurant.
We liked the out look from the Riverside room which was very comfortable and a very good size. Free access to the Internet was a bonus. Our only concern was the smell of smoke from the smoking room did invade the general hotel environs.
The floors creaked so badly that it was not only disturbing to me but probably a nightmare for those who stayed below me.
The staff was very friendly and helpful; the breakfast was very good, and the wait staff was prompt and courteous; housekeeping was excellent; the water, tea service, and fruit on each floor was a nice extra. The room was very small (I had a single); the street is noisy, more so at night with the music and the people in the cafe/bar across from the hotel.
Friendly and attentive staff, great location, excellent breakfast Noise from the restaurant carried to my room
The view of the Rhine and old town is lovely from the upper front rooms.Nice oldy worldy feel to the place yet very modern features too.The food here is also excellent,bit pricey though...bestfor a special occassion.
River view was the most charming part of our stay. The food was excellent two. Staff was very delibrate and helpful.
not much parking; they told me to park in a garage but didn't tell me that it doesn't open up early am so I couild get to the airport. It was also dark in the am and I had to walk there alone and walk up the driving portion of the garage (hauling my luggage) since the doors were not open. The room was small and not a good value for the money. I was on the 3rd or 4th floor and there were doors slightly ajar to some dark room that had what in it I don't know. There were also dark spots that looked like smoke above one of the lights that was concerning. The food options for dinner were not good.
Good sized room, nice and warm, nice bathroom, friendly staff (if they are around), breakfast OK though basic. An OK hotel for a budget business stay, 5-10 mins walk to Messe/Congress Center. Industrial/minimalist design (floors and ceilings of varnished concrete) will not appeal to everyone. Furniture in rooms is poor quality, and just one small armchair in a double room, no table to go with it.
Restaurant not working on weekends.
It is very closed to the city center
Very nice and confortable rooms. Friendly staff. There are no pictures in the room.
Went for the International Football Match. Great location for seeing Basel, good transport links if walking too far isn't your thing. Very helpful reception staff.
Very helpful, friendly staff. Nice sized room, good sound proofing and an excellent nights sleep.The breakfast area was very clean with a good select of breads & Jams, fruit and meats .Would definitely stay here again. The free mobility pass for hotel guests was a nice extra.
good location, quite neighbourhood
Central location. Large rooms. Helpful staff. Noisey area outside. Red light area on next block. Bed linen not changed during 4 days.
O.K for a short stay, basic room.
The hotel was fairly modern and conveniently located just 30 metres from the river and from 2 tram lines. The staff were very helpful and friendly. It was in the middle of a small red light district, flanked on both sides by brothels and at night there were some dodgy looking people lurking about, but during the day it was fine.
Location was good, staff was friendly, room was fairly clean Room was very small, furniture was old, the sink was in the wardrobe, poor facilities, too expensive, loud at night.
The staff was very helpful and friendly! The breakfast was very good also.
Hotel was clean and reception was friendly. Attached restaurant was good. I ate there twice. Location was great. Tram stopped 1/2 block away. River only 5 minute walk as is shopping. No air conditioning. If you get a south facing room in warm weather you will regret it.
All the facilities are in good condition. Everything (sheets, blanket, pillows, etc.) is very clean. Kitchen is very advanced.
Convienient to the Messe The bed
The night was noisy (street noise) and with no air conditioning it was very warm. The hotel personnel were warm and courteous. It was hot and noisy at night/
Very good location, near several transports and commerce Hotel is in the red light district,very noisy room, couldn´t get no sleep at night, several bars near the hotel, prostitutes in every corner of the street, i wouldn´t recommend this hotel to women traveling alone or couples.
Noise from bar downstairs even in cortyard room. Tobacco smell from bar downstairs. No hot water.
Would not advise for women travelers. Hotel is in prostitution district.
This is not a recommendable hotel for booking.com. This damages your image!!! Hotel White Horse is a hore house. Being with my daughter of 28 I very was embarassed in such a place.
The hotel staff was nice and a pass for transport around the city is given at arrival. I did not my booking really quick and was looiking for something cheap and in town. Unfortunately, this hotel is in the darkest part of town. Not recommended if you are a women on your own as you have to walk a bit from parking to hotel if you are driving (not so advisable at night). Red light district...
Hotel with prostitutes!
right in the city center
The room was value for money and the hotel staff were amazingly helpful. in addition the hotel was well located for my work in the city. there is a bar downstairs and the room assigned to me was on the stairs which was noisy between 2 and 3 am in the morning.