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Location location location! No phone in the room. Expensive internet charges.
cleanliness of the rooms poor breakfast without diversity per day - always the same (ham or cheese!)
Good design, Great location only 6 mins walk from Ubahn, Good beds, Nicely styled, Superb shower's in the room, all round good value for money.
Cleanliness, design, quality of construction, value for the money, staff. Best budget hotel chain in Europe. Will always return when I am visiting Berlin. Nothing
the hotel is wonderfully kept and the breakfast on offer is a great selection of fresh fruit, yoghurt and bread and cold meats. Staff were very friendly and helpful throughout. The bathrooms are styled more as wet rooms which can be quite disconcerting if travellers aren't used to it, but are kept very clean.
Very good value. Funky decor. Staff were very accomodating and friendly. The fact that the hotel could not call a taxi is problematic for business travelers. I could not get the internet to work in my room - a fatal flaw for business travelers.
Very comfortable! Extremely well decorated! I would definetely recommend this Hotel. The breakfast could be included...
Location and cleanliness of the room! No telephone in the room.
Very good value for money in terms of room and breakfast plus friendly and customer-orientated staff.
Very modern, warm, good value breakfast. You have to pay upfront.
The hotel is placed right in the middle of everything and yet no street noise during our stay. The hotel room was well-equiped with everything you could expect. The breakfast buffet was excellent!! If you are more than 1,80 metres high you will have troubles taking a shower (standing in the bath tub).
Position of Hotel, decent restaurant with good prices - surprisingly quiet for a city centre hotel, rooms good, though a twin room would benefit with separate beds- excellant air conditioning system. No Concierge, bar closing early, Berlin is a lively city and shutting bars at 2.0am was not such a good move, considering most clubs are open till 3 or 4am - or at least having someone available to act as a night waiter on Friday / Saturday nights. Breakfast on Sunday would be better if taken in the Restaurant, the conservatory gets far too warm.
Although I made the regular reservation the hotel charged 25% from my visa upfront - a month prior to my arrival and they didn't have records for that. Fortunately, I had all printouts with me so they agree to deduct it from my total- not much but 100€ is always the 100€. This happened first time with Booking.com reservations. So please better check your card charges carefully.
We ( Family of four) liked the friendly atmosphere, the location (in the shopping area), the swimming pool and the excellent breakfast. We recommend it for Berlin. The best.
Location location location! The breakfast was very good too. The staff is very helpful and professional. We stayed there for 3 nights and then came back a week later for an additional 2 nights. The first stay has no problem. However, during the last stay, my son had some bug bites on his back. He actually caught a spider crawling in his bed. Well......overall, the hotel is very clean.
the location is very good the staff was very nice. it is a good choice for being able to see the city easily.
Nice hotel, nice staff, nice service, nice room, very good breakfast, location good for shopping and Christmas markets. Can recommend to everybody. it was 100% good stay!
Very central location with excellent facilities
excelant location for christmas markets, great breakfast, very friendly efficent staff, lovley relaxing pool.
Excellent breakfast, great location, nice atmosphere. After cleaning the room the cleaners left the window open, so after 6 hours with zero degrees the rooms were quite cold. A little expensive in the bar.
brilliant. Location in amazing restaurant, in the center of everything. Best value for your money. Nothing bad about this place
Quality and comfort I did not expect to pay for the internet connection. In Spain they don't bill for this.
excelent location, modern equipment, very good breakfest
Elegant, clean rooms. I called ahead about a special request, then wrote it also on my reservation, but it was not prepared, and i had to wait when i arrived. Also, a plug by the desk would be nice.
Great location. Close to KuDamm, UBahn, and main shops. Unusual 1920's art-deco style. Very stylish bedrooms. Quiet, no street noise. All staff very helpful and courteous. Staff uniform 1920's. Good air-con, which is unusual in Europe. Comfy bed. Although very stylish, bedroom a bit strange. Toilet separate from bathroom, and bathroom almost part of bedroom, just a dividing wall. Not good if you don't know your room partner extremely well, but I did ! The art-deco look was overdone, much of the hotel including reception, bar etc was very stark, lots of plain white walls. No tea/coffee in room. The hotel only opened 7 days before my visit so things may change. I would stay again.
The architecture ,bar , dining , room Reception and bar staff need to have better customer training !
The staff was very Open and friendly
I love the style of this hotel, its really modern and clean. The location is excellent, on a quiet street off a main street. The bar serves excellent cocktails. I had stayed here before with work and was returning for a pleasure trip. I booked a superior room and was quite disappointed as it didn't seem "superior" to me and was exactly the same as the standard rooms on their website so I don't know what I paid the premium for? Also the toilietries are more like what you would find in a budget 3 star than what you would expect from this class of hotel. The restaurant is quite expensive for Berlin and does not cater for vegetarians.
location and design eventhough the sign of 'do not disturb ' on teh door ,they call me to ask about the when i waant my room to be cleaned.
Really appreciated an early check-in after travelling all night from Canada. The staff were all friendly and very helpful for any questions that I had about tourist sites, subway, bus routes etc. I was given a free upgrade to a larger room because of my extended stay. Very reasonable hotel rates. Great buffet breakfast very good. NOTHING
I like the resturant and the atmosohire of the cafe lounge very much in both day and evening time. the quality of the breakfast room is excellant and the service is very good. Yes, the sepration of WC from the shower and having the hand basin in the room is not nice.
Funkyness, location, brand new Rooms very small, no radio facility in room- got bored with watching mtv
Excellent staff. Very friendly and helpful. Internet access very good. There was nowhere to sit in the room, just one very hard chair, not good for reading. Impossible to sit up in bed as there was a shelf just behind it which prevented the pillows to be piled up.
relax, comfort, qualty of the service overall
Friendly stuff Colors of the rooms and coridors - too dark
the location poor service
Very good location, close to public transport and shopping (KaDeWe). Friendly staff, excellent beds + shower. I had reserved a non-smokers + quiet room 1 week ahead of my arrival. Upon arrival, I was given a smokers room (only discovered it by the smell) located at the front side of the hotel (street noise with open window). When I explained, I was told that the hotel was fully booked. They changed me for the second night of my stay.
Both the room and the spa were great! Also the staff was very helpful and the breakfast really good! The bathroom and especially the toilet wasn't really clean and we found a small empty bottle of vodka under the bed!
Staff are nice though there is a little bit of communication problem, I told them twice to give me a wake up call at 11am (they moved the bfast till 2pm on a saturday coz guest usually stayed up so late) but they totally forgot I usually take heavy breakfast so I skip lunch the hotel clerk apologized but still its not acceptable,especially if you outlined your plans for that day. Everything for me is excellent, the location,the breakfast buffet is great!
We found the Hotel and the service very fine!!
Nice decor and great location. Very helpful staff, especially Pedro. Decor is more form than function. Shower with red glass wall & no shower pan was not very pleasant. Gym often lacked towels & water. Air conditioner made ringing noise which disturbed sleep. Bed a bit hard.
The friendly staff made this hotel even better. Also, it was cheap and cheerful with nice clean well decorated room and good location in the gay district. Easy train travel to see the sights of Berlin. I also recommend Pizza Luna down the street for food. The room was way too hot when we got there but after several hours with the window open it was perfect.
I liked the location and the attention to little details.
The receptionist was unbelievably helpful and went out of her way to find us a particular type of restaurant. The rooms were quite modern. The bathroom doors were frosted glass, which doesn´t leave very much privacy.
Location Extremelly small room. Dirty white carpet... Dirty walls... Cheap wooden floor in the corridor.... very very noisy house-keeping!...
The hotel is beautifully appointed. It is in a convenient yet quiet location. The bathroom is a triumph of style over practicality. Practise your hurdling skills before attempting to enter/exit the shower/bath, which you have to do to access the taps!
value for money noise
proximity to Gay District Wireless internet connection was somewhat erratic and signal strength insufficient to cover whole building. Wired internet cables provided kept falling out of sockets. Air-conditioning did not work.
The fact that it feels like home now I use it regularly...and the fact they looked after an expensive item of clothing which I forgot in my previous stay was kept safe. And it is good value considering its location. And reception staff always friendly. I still think they could make more of the lounge area. It's so dead! A few pots of free coffee and biscuits would make a real difference.
a very high design quality....... ........not matched by the rather dull breakfast.
Nice staff, okay location, nice designed rooms. Poor breakfast - too expensive for what it was. Extremely bad extra bed in the triple room. Coffee and the should be in the rooms.
We had a room for three, and the third bed was poor.
Location, room, price Coffe quality at breakfast very poor. I understand the need of saving staff costs, but self service for the coffee in the morning is overdoing the costreducing.
nice-decorated clean rooms, close to airport buses and shops, wonderful bed & shower no Wi-Fi in the rooms (wired only), a little bit noisy
Good location, nice room, pleasant staff, good breakfast. Air con problem (to warm), credit card terminal on reception out of order on my arrival : delayed my check in.
Location. Good but expensive breakfast Confusing room A/C controls.No blankets (only duvets!)
only it's geographical location it's not a 4 star hotel and far from it, first no lights in the corridors, they never change the sheets, the room are not very clean and you inherit the sweet papers from previous clients on the floor and other left overs which remained 4 days. The maids enter you room in the morning between 8 and 9 without nocking on the door and found me naked in the room, no apologies. Avoid at all cost even on a budget trip when there is an offer on Booking.com, there are plenty of other hotels in the area.
I travel quite a bit, and have stayed in dozens of hotels primarily because of my job. Would I stay in this hotel again? Maybe, but next time around It would not be my first choice, second choice, or third choice; only if nothing else is available in the area, and there are many choices to choose from in this hotels general area. About the staff: I would say that half of the staff was extraordinarily friendly while the other half lacked couth; a bit on the rude side, and a bit impatient with issues dealing with guests. Those that were friendly were really great, and pleasant to come in contact with. About the internet; can't understand why only one person at a time can use the internet in room after it has been purchased. This is the first time I have had this issue. I was trying to book flights and we needed to use two laptops, but because of this odd rule we could not:VERY INCONVENIENT. The housekeeping staff was very friendly and did a wonderful job.
It's really a 4star hotel for really great price, rooms are nice, big, clean and modern. Carpark is conveniently under the hotel. Free intenet at the room - but not WiFi, so take a cable with you or ask for it at the reception. It really close to the KaDeWe and other shops, good location tricky to get from the car park to the room. Also if you have a sports car, you will scratch your front bumper when entering the garage
This hotel is an old-style one, means its rooms are spacious like the good old days. It is not a luxurious hotel, but it is much more than decent, the rooms are very good, the breakfast is also an old-style - not sophisticated, just very good! If you are sick and tired from boutique hotels offering odd non-comfortable too-designed rooms and too sophisticated breakfast, this hotel is for you - less experience, much more comfort and value. The room is very clean. The location is very good as well - 5 minutes from KDW and very close to the gay area if it's important. Actually nothing. They could be a bit more generous with late check out - the policy is very strict there - but nothing serious to complain of.
Staff talk good English and therefore easy to communicate with. Rooms and especially shower and toilet rooms are very clean. I think the breakfast at 15 euro is a bit too expensive.
Location, breakfast much noisy in number leaving on road
Was a real pleasure staying at the Ivbergs Hotel friendly and helpful staff sorted out my internet connection supplied cable to connect my lap top .Staff always friendly and helpful even stored my luggage for a few hours after checking out of room.A first class service! I had problems with the rooms heating and ventilation room was too hot and despite attention from Hotel service engineer failed to correct contols so windows had to be left open to make room comfortable......but this meant the noise of the traffic became annoying otherwise it was a perfect room!
New, Clean, Good breakfast, WiFi WiFi only at lobby
Excellent staff, great location amazing for shopping!! X
Nice and good hotel. Location very well.
I not sure if this hotel could be qualified as a 4 sart hotel due to the poor facilities.
Location is excellent
Met p with friends from around Europe Lack of WIFI
Service and price
Nothing The Information from booking.com website about this hotel is poor and not correctly.
rooms and b.f they should have air-condition in their very nice rooms
Nice, large and clean family room. Excelent location on 10 minuntes walking distance from KaDeWe and main shopping street. Still the room was quiet. The personal spoke mostly Russian and German. Only the receptionists could speak good English
hotel staff friendly and helpfull. Nice and quiet yet within easy reach of local amenities. Most propably come back in the future.
Great breakfast. Lacked a common room. Bathrooms tiny but clean.
Afffordable Cleaners were unnececsarily noisy every morning making it difficult tp relax or sleep in
Convienent for city centre and parking facility. Could not get any tea/coffee night.
Staff was easy going and room was clean and had mostly what I needed. Wifi barely worked at all in my room. Like 30% of the time which meant I had to pay 10€ for a data SIM card to ensure I couple use my phone to look things up and keep in contact with friends in Berlin and at home. :-/
The breakfast is correct in diversity of products. The hotel manager / owner lady let a pair of dogs inside the breakfast room, sliced some salamy and give it to them. Then she let them jump on some customers lap. I love animals, especially dogs, but I never allow them inside dining room while I am eating.
Good location, good value for money, comfortable beds, nice big room. The bathroom could have been a bit more clean
central location - near U-bahn, peacefull og quiet sorroundings
Very close to a U-bahn station so easy to get everywhere. Nice breakfast. Lady at the reception very helpful in finding and printing off the transportation info to an out-of-the-way museum we wanted to visit. Nice big bathroom. I requested non-smoking room on the internet and double checked during registering but the room had an ashtray and smelled like smoke. The tv was up so high that it was difficult to use the electronic control and not so easy to see. Quite funny actually. :-)
cleanliness. FAcilities. Location. Friendliness of staff.
The customer services from the Front Office Staff was nice the elevator, and the bath soap was missing in he bathroom
Good value for a decent size room. Had a room at the rear which was quiet. Surprising large modern bathroom for hotel of this category. Good location near U bahn station and close to Kadewe Shopping. Very friendly and helpful hotel staff Mattress was too soft.
The hotel is very quiet and about 200m from the Nollendorf U-Bahn at a very nice location and has a good saturday morning market nearby. The staff are friendly. in a 1 week stay at the hotel, they did not change once the sheets (just the towels). The beds are not decorated at all (a little color would be nice).
Good location, not expensive, good breakfast. Clean. Not a luxury hotel but certainly good value for money. I was first given a room smelling cigarettes, but it was fortunately no problem to change for the second night. But if you want a non-smoking room make sure to specify it in the reservation! -- For the TV remote control they would have asked for a 5 euro deposit. That together with the fact that I needed to pay for all 3 nights on my arrival made me feel like the hotel stuff suspected that I was going to leave without paying or steal something...
Location is excellent, near U-tube, there is a lot of good restaurants in the neighbourhood.
This hotel is in a great neighborhood, that is not overrun by tourists, and has plenty to do nearby. It is also a close walk to server S-Bahn, and U-bahn stations. The room was small, but well designed, with everything just barely tucked into place. It was cozy, but not cramped. Also, there was AC, which is helpful during the heat wave that Berlin has had this summer. The staff spoke excellent English, and were helpful and patient with my flagging German. The breakfast is overpriced for what it is. You can get similar food for a third of the price at one of the neighborhood bakeries.
The hotel was perhaps the best one where I've stayed. The staff was extremely helpful and sincerely polite. The hotel is a bit off the center, but the bus stop in front of the hotel and the underground one block away ensured a convenient means of reaching practically anywhere in Berlin. The room was very clean, nicely decorated, and the beds were comfortable. The breakfast buffet was excellent. There is no restaurant in the hotel, but many good restaurants in the vicinity make up for that.
The room was very clean and the shower was powerful The noise of the traffic
Location, quick access to U-Bahn No mini bar, no headache tablets, no extra facilities
friendly staff, very accomodating
The hotel is well located with attractions within reasonable walking distance. It is near various underground stations to go further afield. The hotel staff were very friendly and helpful - offering advice on tourist areas and restaurants, organising taxis etc. The rooms were very comfortable and the bathrooms are modern and stylish. The only thing that could have improved the stay would be if there had been a swimming pool and spa!
Modern hotel which is well located for easy access to the main attractions of Berlin. The staff were very helpful.
Most polite, welcoming and obliging staff in a convenient location for seeing the city. We asked for a quiet room and that is exactly what we were given. It is so refreshing to find a medium priced hotel that delivers faultless presentation, food & service!
Lovely hotel and excellent breakfast. Staff could not be more helpful Pity the Hotel is not better known as it is more than 3* Our room was very big Locks a bit funny. Shower head would not stand up.
The lift worked on the first day but was out of service for the remaining 11 days of the stay. The reception desk was not open at 7:00 am on the day of departure so I was not able to receive a bill. The information at the hotel claimed the reception desk was open from 7:00am to 11:00pm each day.
Excellent breakfast They should call a plumber because it smells very badly in the bathrooms
Very helpful and friendly staff. Good size room with plenty of wardrobe space. Bathroom a little small
It was pleasant to be in an "old style" hotel with a Berlin character. The staff was efficient and helpful. It was very quiet and we were given a no smoking room as requested which is not always the case. The breakfast was brilliant. Pity about the UHT milk. Apart from a funny lock system, no negativities at all
The staff was extremely accomodating and helpful. The only -- very minor -- thing I did not like was the pass key/door entry system. It was a bit clumsy and difficult. However, this is a fine hotel and I would return and recommend it to anyone visiting Berlin.
Very friendly atmosphere.Staff very helpfull and polite especially at the reception.Nothing was too much trouble.Would highly recommend this Hotel to a friend.
Lg Room, Convenient, good breakfast Very very small bathroom
A nice renovation and friendly staff. I feel like I got a great deal on my two nights there and the area was good.
Excellent room, very friendly and helpful staff. Loved the bath, got to the airport on time and without any hassle, because of the shuttle bus. Certainly recommend. Breakfast / dining (buffet) room is rather gloomy. OK for breakfast, but I wouldn't recommend having dinner there (upon arrival, it turned I had half-pension, so my stay included dinner). My advice: don't.
Great room design and good local knowledge from the owner and his staff. It was quiet, and close to lots of good restaurants, loads of gay bars and a 2 minute walk to the metro train and the brilliant KaDeWe department store.
The Staff was really helpful and friendly. The breakfast was just wonderful!
Great location, good breakfast.
Good location and staff, booking.com description correctly reflects the real situation I would not advise solo travellers taking a single room in this hotel. I had one directly by the reception: it was small, not soundproof, with a lavabo directly in the room, no real wardrobe... One can definitely have a better value for money in the same area! On the other hand, the double rooms looked nice, as much as I can see.
location Dark rooms ,need renovating,,towels not changed for a 3 day stay, lack of tea,coffee facilities,poor basic breakfast
It was clean and friendly, Easy to get from Airport N/A
I liked the good choice of foods at breakfast, the quietness of the rooms in the evening and at night and the central location in the city.
The comfort of the room (very spacious). The absolute cleanliness of the bathroom and the little gifts which are much appreciated by business travellers who may have forgotten some toilet items. The possibility to make tea and the free bottle of water. The availability and kindness of the staff I had some problem with the temperature in the room (rather hot on this day) and had to sleep with the window open.
In the center of (Vest)Berlin
Fairly central, friendly, good standard of room, good breakfast and the hotel was very clean. Our travelling companions said it was an excellent choice.
Convenient to all local facilities ie. U-bahn, S-bahn and shopping
Free WiFi Internet, good breakfast. Good location. The furniture is a bit outdated. It's supposed to be retro style. That's ok, but at least bed could be a bit better :-)
Very nice breakfast buffet I'd like to use stairs, not elevator. Now you had to find your way through aweful catacombs to get to another floor. But I guess this is a problem in many old buildings. Beatifully designed light staircases keep people in good health.
Very good position, nice breakfast, free WiFi.
Location Smell of mould in the corridors
Staff were very helpful at times