Would you like to save as your currency permanently or for this visit only?
bed location DIRTY BATHROOM-HAIR EVERYWHERE valet took 8 dollars from car no breakfast 26 dollars to park-above hotel costs coffee creamer in in room coffee curdled
The location was perfect for our use and the staff was very helpful. The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
Location Understaffed. Dated
The location was the best part Compared to other hotels that I have started at I felt like I didn't get my full value out of it. It was the little things that weren't available like a little fridge, a DVD player. The AC didn't work very well if at all. Even at 60 degree I was still sweating.
Location was close to what we needed. Staff was super friendly. Sheets were dirty. No reasonable parking. No breakfast amenity.
Everyone was very friendly.
Proximity to the Q - super easy walk across the street for a CAVs game with my 10 YO son.
The room including bed was comfortable. Facilities were very clean and updated. The valet was super! He was the most helpful and friendly of all the staff. Valet parking fee was expensive. We booked through an online service thus our breakfast was not included in our room reservation. For what we paid $$ it should have been included as there were no sporting events thus low vacancy. It was still a long walk to many attractions that we wanted to go to but if you are going for basketball baseball or convention center it would work.
Comfortable bed Small bathroom
Location, rooftop bar, valet parking no complaints
Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable! A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful! The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.
Good hotel that is located downtown. Different from normal hotel, a mix of old with new. The location is great, everything is within walking distance, Tower City, the Q, Progressive Field and numerous bars and restaurants. Rooms are newly updated and the hotel itself is under renovation. Try to request a room across the arcade, you get an interesting walk through the top of the arcade as you find your room. Great hotel, with a cool, architecture location. The staff was perfect as well; doing anything to help. Currently under construction, but they are updating so I'm sure it will look great once they are done.
Staff for sure, location was clutch and breakfast, yeah I want to stay Swimming pool would have been the only thing