Overview

Hyatt Regency Cleveland at The Arcade

420 Superior Avenue, Cleveland, OH 44114, United States
+1 216 575 1234

Rp 1,653,334+

Overall guest ratings

8.4/10 Excellent
Based on 1,709 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.6
  • 5.8

Good to know

  • Great shopping
  • Beautiful architecture

Nearby

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    About

    Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Spa
    • Beauty salon
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,709 reviews
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Terrific location."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      8.1 "81% thought the service was very professional."
      7.8 "78% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      8.5 "Hotel security was great, thought 85%."
    • 6.8 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Value below average."
      0.0 "The price was too high for 100%."
    • 3.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,008 reviews
    • 8.8 "Location is great."
      7.1 "71% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      5.2 "52% considered the lobby entrance to be so-so."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 4.3 "Value below average."
    • 4.0 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 393 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.6 "Location is great."
      7.3 "73% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Average value."

    Overall rating

    7.7 Good
    Based on 170 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.0 "90% thought the architecture was beautiful."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Value below average."
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    Overall rating

    7.8 Good
    Based on 136 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great shopping"
    "Beautiful architecture"
    data provided by TrustYou

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