Good value for business The al a carte food in the restaurant was not good. Ordered snails and delivered shrimps on fruit. Ordered seafood fried rice and received fried rice with a little seafood withe a chicken joint thrown in!
Convenient, friendly and efficient, Breakfast. Not really the western type as advertised. Breakfast restaurant could be cleaner too.
It is near the East Railway Station and Metro Subway. Also near to PO Park Plaza which have several good restaurant to choose. Price was high during the Canton Fair.
everything my ipod and sound device was stolen by room service, construction behind the hotel start from 6 am
Just the stay They charged us more than what we booked from booking.com. The staff was rude and we argued for 1 hour at cherckin. They blamed the rate change for 40USD increase which is impossible. Next morning we had to rediscuss with the manager and finally they agrees to lower it a little. But at checkout agin they made the same mistake.
Price, Comfort, Secure location Lack of other languages
The breakfast was nice and they had an outdoor swimming pool but there was a big dual carraigeway and motorway flyover next to the hotel so it was a bit dusty!There was free buses to/from the Canton Fair.The metro station was at least 20 mins walk away.Internet access was free. There was only 1 access to the hotel because of a very complex dual carraigeway and flyover. You had to double back in a taxi.It was out of town and not near any shops.
The location was fantastic. The room had a stale smoke smell.
Its only 10 minutes drive by shuttle bus to the fair. Buffet breakfast good compared to same priced hotel in the same district.
They must have more people speeking english
To be honest with the money I have paid nothing worth there I could get better hotel The location near to nothing , if you want to save your time and money don't go for it , breakfast is really bad quality means better to have room with out breakfast and enjoy your coffee at your room . The people there cold learn more English but any way in china all hotels worker hard to cominacate with .
clean room is excellent there are no shopping
Free Breakfast, Free Internet, Free Minibar It was far from city centre and I had to spend time & money commuting
The room. The hotel staff had poor knowledge of english language.
The front desk staff are excellent . Feel cheated as we used the foot massage service. When asked we was informed there is 20% discount for hotel guest , after completed the service, we are not allowed to have the discount . big mess and after some hotel negotiation which totally spoilt our mood, we are given the discount. This is consider cheating !!!!!
my accommodation was comfortable and full of successful the hotel was clean and the employ was cooperative just the location
The hotel is very clean and confortable. Great breakfast.
Staff may not always have a good command of english but they would do their best to try to help me with my needs ; Overwhelming choice of excellent Dim Sum for breakfast (did not even try their continental buffet) ; Free wired internet ; pool ; great value for money Looks like it's just accross the East Train Station on the map.. It actually is but you have to cross a 6 lines freeway to reach the hotel (people do it, it's probably not a good idea to try if you are not used to the chinese way of crossing roads). No overpass nor underpass near the hotel. The taxis drive to/from the station takes 10 minutes ; Their travel agency cannot make reservation for train tickets (but ok for air tickets)
The hotel is just o.k. I would not give it more than 3 Stars. It is clean but you can easily see wear and tear in every details of the hotel's room. Looking outside the window seeing a nice size outdoor pool with next door yard filled with construction debris.
Good hotel, great value, near the station but main disadvantage is there is virtually nothing of interest near the hotel, its a long walk to shops, restaurants etc.
This was one of the most pleasant experiences staying on a business trip in China. The staff was incredible. I stayed on the executive floor. The service and amenities were amazing. I will definitely stay there again.
Very nice room . Good breakfast . A little too expensive for what it is offering . I stayed during Canton fair ,maybe this is the reason why I thought a little expensive but I would recommend this hotel Location ! . It is central and nice , but in the area are a lot of office buldings . you just cannot go from the hotel and drink a beer or go to a restaurant within walking distance . You have to take taxi .
The Supervisor at the reseption...I think her name was Angel I had one bedroom apt. for 2 adults and only breakfast for one was encluded.bed was not comfertable
new, good facilities in room unexciting/uninteresting interior design; no wireless internet
The location They charged my credit card without any reason and after my mails to booking.com they gave it back. the funny thing is check in time you have to come between 2 pm to 6 pm if you come after this time they have no responsibility!!! with credit card guaranty they hold the room till 9 pm for me. Dont forget the chinese address of hotel because taxi drivers with chinese address can find the hotel very hard also get the chinese address of the other sights of city.
it was good and nice for arabic family
The only good thing - free can of Coke, Sprite and bottle of water. Worst hotel for last 3 years. Bad english, bad service, no info for tourists (have only one map, which they don't give, staff doesn't know anyting!), cheated with exchange rate, 1 horrable breakfast for 2 staying persons in room (gave us second after complains), cold room.
The location is the best, very close to bus stop to GZ ariport and the railway station. with the construction that is going on now in the city, Springdale commands the best location. The hot water switch needs to be improve, as I need to turn it on each time I need to use, the switch is too high. Very hazardous should I slip.
Some of the service staff at the reception were more knowledgeable than the rest. The more senior staff were very helpful and spoke english quite well. There were hardly any information for tourists. Taxis are hard to get, especially when we needed to go to the train station. There was no advice that we should book a taxi before hand, or should book the hotel car. We ended up missing our train to Hong Kong because the taxi came so late and no one knew how bad the traffic was. Furthermore, the staff told us that the train station is on 10 minutes away, and not knowing that there were roadworks and the taxi had to drop us at a taxi stand three blocks away from the station. It was a long and difficult walk especially for my father, 87 years old. I think that the hotel should provide more accurate information for it's client and perhaps offers transportation to and from the hotel.
Please write at least 15 words
I think the residences are a great alternative to a conventional hotel. You get all the conventional services with the addition of a kitchen and washing machine giving you the option of eating in. I found the place a very pleasant place to stay, close to the metro, guangzhou east railway station and plenty of good shopping on the doorstep. Although my stay was very comfortable (I stayed in a studio apartment) the pictures make the residence look more luxurious than it actually is. The buffet breakfast could be better but was ok.
Foot Care Centre, Desingn Poor breakfast, Rigid mattress,Towels look as dirty
Stayed in the executive room. The room was very spacious and the bed was very comfortable. The executive lounge was disappointing. Could have a wider variety of food and some light meals. Did not justify to pay for executive floor price. Beverages (other than Coffee/Tea) was overcharged.
it was a luxury hotel with great spa facilities.good for business people breakfast for halaal sholud be looked into,as u have many moslem clients.
The facilities were excellent and so was the staff. I would recommend this hotel for the fantastic value. The boring coffee shop menu. Close, but not walking distance from the Metro/ Guangzhou East Rly Stn.
Staff is helpful and polite. The room is spacious, clean and comfort.
When we were away from the hotel. We did not like anything the staff were rude and kept trying to add additional fees. We had a 40 minute delay at check in trying to sort out the breakfasts which it clearly indicated on the booking were included but the staff kept insisting they weren't. I will not recommend this hotel to any of my colleagues or friends in fact I will be making it clear to our HR department that handles hotel bookings to avoid this one.
Close to the Canton Fair. Reasobable prices for a good hotel during a business trip.
Very kind and helpful staff, good offer of restaurants This hotel might need more lifts
massage service is cheating me ,same as pick pocket ,very bad management,use corefully .danger, i didnt use soana but he charged 140 rmb ?////
staff is very friendly and helpfull especially at reception , Location of hotel
Checking Out and finding another hotel. The staff did not speak english. No WiFi in the hotel rooms and lobby as advertised. The Spa was run independently to the hotel and was not your typical day spa. Half of the hotel was occupied by business, which meant the left access was very slow.
clean room I did not like that the Hotel Didn't have shotle to and from the airport. I also would've preffered having cream cheese and bagle on breakfast rather than the rice soup.
hotel staff and massage services very good
It is very close to the canton fair. The staff was very nice and helpful but most of them don't understand English.
5 star hotel with poor quaity breakfast- and 10 minutes waiting time at lift
the staff speaks very poor english
You can not find hot water for shower at the evening and night. Also a/c doesnt work in the hot condition. I stayed in this hotel on November, and it was very cold, even you can not get shower , because of the cold water. Rest of thing was nice. Hotel workers were very kind, but they can understand difficult English, you have to speak very slow. Also the location is far from West side of Guangzhou.
Nice room decoration, good location for the exhibition Definetely not 5 star, most of the reception, room service etc staff has very poor english no in room guide for hotel amenities
The room was large and spacious, bathroom clean, linen clean. Kitchen had no utensils or pots and pans etc. Washing machine could not use as all in Chinese. Reception desk hard to find - in a small shopfront at ground level across from main building. Only one staff member could understand English. In new part of the city and cab drivers do not know the area and do not want to go there. Worth the price. Hard to find, hard to converse with staff.
Very good, I will be back!!!
Location of this hotel is good and its near Liede Metro station. Kitchen was not equiped with anything, Does not have telephones in room and dress table mirrow was missing.
the hotel is near of metro. the staff of hotel dont speak english. they dont try to help you with anything. The rooms are not cleaned properly. the bathroom have bad smell . the treatment to guest is badly . is not an international hotel. foreign will have problem.
The location of this hotel is very good, its near the Guangzhou Tower and Haixinsha Island, beautiful sightseeing at night.The room is very big and clean, i can cook the food in the kitchen. they delivered my Asian Game ticket while I miss it in my room. Worth the price.The staff are very nice! Go to the lift one card and then open the door another card.
The personnel very much thinks much of lodgers In the first day instead of lux have placed in usual number
Helpfull , good service and people help you Maybe a more faster Internet if possible
The staffs are friendly and helpful. When I fell sick during my stay there, the staffs when out all the way to purchase some medicine from the pharmacy after asking what illness I am suffering from and even suggest bring the doctor to my room. Great effort! I'll definitely stay there again because it makes you feel comfortable just like home. Not enough transportation timing to the exhibition places. Even coming back has only 1 timing which once you missed it, we got to challenge thousands of people for taxis which is a nightmare!
room is big and comfortable the degree of cleanness and the english language is poor
The room was comfortable and clean, the breakfast was good and the staff were most helpful.
I have used your site 4 times to stay at the day sun park Hotel, it is a very nice hotel Just one thing. The price quoted in us dollars is not correct! They will charge you a converstion rate to pay in dollars. For example, I booked 2 rooms, an the total was $100. but when I went to pay they charged me addtional $10.00 saying that was a conversion exchange. Even though it clearly stated the price in U.S. dollars and I was paying in U.S. dollars. The total indicated price, should be
located across from a great park. The hotel is modern and updated. Breakfast was included it was a great bufffet breakfast.. It is close to the east train station. not close to the airport
the bread at breakfast lack of taxi
Staff is very helpful. All speak English very well which was surprising for Canton. The neighbouring area is good for people looking for local adventures
Very clean, possibility to have a good dinner on the first floor even very late. Rather close to Pazhou complex (Canton Fair), Free Internet. At least 20 mintues drive to the fair (not 5 min as was indicated), not very good breakfast.
Nice Location if one intends to visit the Canton Fair. The room was good but there was kind of smell.. but still good value for money Smell in the room.. The rest was good.
Very friendly staff, especially Mr Kamen Leung. Dark but clean room Breakfast only Chinese, but ok.
Room/Interior/Aminities 1) Small road to hotel is too dark and feel not so safe to walk. FYI, there's a large construction site (size equal to a large shopping complex) and their workers around that area. But it's better, if taking a taxi back to hotel. 2) The mattress at hotel is too hard. They should provide mattress topper like duck down/feather to make it more comfortable like the other 4-5 stars hotels.
everything breakfast needs be better
the amenitis were really nice, this place is more like an apartment of separate suites, rather than a hotel. It is hard to find the place although it is in the heart of the city since, there are two ascott residances in guangzhou so dont get mixed up
fantastic rooms no bar.you could only get a beer from the resurant but no one used it
I like that my room was like an apartment, well equipped: audio system and washing machine with drying. Western home appliances, Friendly English spoken stuff. Good place. Good breakfast. Everything was excellent.
The room is pretty good, clean and confotable. Nice kitchen. The breakfast is very poor. Few options and the apresentation is not good.
It felt like home None
international food for brekfast
Spacious, comfortable, all facilities needed. no
It is a good hotel but I felt cheated when they told me (we booked a 3 people room, breackfast included) that just 1 had breackfast included, the other 2 had to pay it. It is crazy. With this policy they make the customer upset. It is better to say that breackfast is NOT included. I felt cheated with breackfast, they say it is included in a double room and just 1 person can have it.
It was nice to be able to use the bus during the Canton fair
the hotel was perfect-value for price- a bit quiet area not really in center of restaurants and shopping
nice new and clean hotel cold water in the pool and very long wait for the elavetors
Good location near subway. Easy access to train station and airport. Security procedure few days before Asian games is not well organized and bad.
Location & room set-up
this is the second time i am staying at this hotel. the first time was a couple of months after its opening... they didn't have any staff that could speak english well... and still dont. So explaining yourself normally take a lot longer than it should. nevertheless, they are still very friendly people. it is located in the most quiet (and newer) areas of gz. there is simply no life there. i ended up having to spend a lot on taxis to get to and from the heart of the city/civilization almost every night. obviously this isn't the hotels fault, considering i chose it as a place to stay second time around. but it would have been nice to have at least a coffee shop somewhere close by.
frendly stuff, clean room, good hotel service, additional services during the Canton Fair (Shuttle bus and a bottle of water at the bus parking at bus time in the evening :) The personal generally doesn't speak English
The hotel is conveniently situated near the MTR and have a quiet surrounding.
Great room, very slow restaurant service The view of hotel was very great but the hotel Hotel far away from shopping and night life areas
Absolutely new hotel. Was opened in july 2009. Fresh room design. Absolutely cleanliness. Friendly stuff. Good breakfast. Good located, right in the city center, closed from metro, 15 min by metro to Pazhou complex. Good city view. Two restaurants, swimming pool, fitness, footmassage. Nothing for these money.