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Location. Breakfastbuffet no value for money.
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Very good value and good location
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
The spaciousness of the room I was allocated and free access to the Internet My room was a corner room, so I was surrounded by huge glass windows which were a threat to privacy! Also, perhaps because of the size of the windows, the room tended to be cooler than I would have wished
Excellent innovative, well presented food style in David Restaurant, Great service in groundfloor bar, Excellent facilities
The location is great, located very close to city center and to the Elbe with a very nice view. We asked for a room in a higher floor and it has been accomplished. Hotel bar on the top floor with a great view to Elbe and harbour.
The design of the hotel was good, rooms were great and had wonderful views and we had one of the best schnitzels ever in the bar when we arrived late on Friday night (service was excellent as well).
Sushi restaurant and room servise was good. No wi-fi in the room, just with a cable. Internet low-speed connection.
Fantastic views from the hotel bar on the 20th floor, good facilities for meetings, gym open around the clock.. Wireless internet not available in the entire hotel
It was very comfortable and clean and the staff were great. The location is right next to the Reeperbahn which sounds good but actually can be a bit seedy
The location to the harbour and city is one of the best features
All very good none
Good food, very central and nice staff.
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
Noise from the techno club downstairs until 9am in the morning.
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
Early check in Saund
Location in middle of the town, very good No everything was fine
Good position. Nice staff.
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
Breakfast was fantastic - the room was roomy - and the street quiet Reception was very smoky.
Friendly staff It is off course close to the Reeperbahn so be prepared for much attention from working girls in the streets upon returning at night.
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
Friendliness of staff
Buffet Breakfast Plastic Folding Door on Bathroom
Warm vibe of the hotel and friendly staff The shower wasn't great
Hotel well located near train stop, pretty quite even if it is in aminated area .
The location was perfect.
good value for money and excellent location close to underground and area i had to visit
staff were friendly, room was clean and despite its location it was quiet.
It is on the Reeperbahn, so great for night life in Hamburg. The staff allowed us to book in at 11.30am, which was very helpful. It was very noisy at night - not an issue for us and it was obvious when booking that it would be, but definitely not good for families etc
I liked its location and friendly staff Room wasn't cleaned during the stay.
Central location Stained carpets, basic facilities, smelt horrible, no rubbish bins, shower leaked, no fire escape, etc etc!
Very short walk downtown. Close to reeperbahn without being stuck in the action Rooms were small, not bad for the value
The staff were very friendly, layed back and helpful, the room was very clean. this is awesome budget hotel and is more like a 2 star. Rooms did not have a safe.
Rooms were clean and had a shower. Ideal for Stag do's. Teyn
Friendly personal, very good located Sometimes a little bit loud outside - but ok for this location (Reeperbahn)
Excellent location for young people who want to go out at night at the Reeperbahn. Cheap and not far from the city center, so it's ok for back-packers too. Cover the windows a bit more more, too much light in the morning. If you went out at the Reeperbahn clubs, the few hours you can get to sleep are in the morning:) Everything else was fine.
Conveniently located. The room was large and stylish. The bedsheets were not very clean although the room was. The entrance stairs could be too steep for some with heavy luggages. This is a primary location on Reeperbahn. Not advised to children and older people who need some assistance as the staff is there on a minimum basis. A good place for couples on a limited budget that want to have fun in the city.
Clean and spacious room/bathroom. Excellent location in Reeperbahn. If you spend your time in St.Pauli/Reeperbahn, this is a good choice!
Helpful, friendly staff, great location and pretty good value. No breakfast, but there's plenty of options in the area. Would definitely recommend for a night or two.
Location - On the Reeperbahn close to all clubs and bars. Friendly staff. Great base if you party till late. Bars dont close on Sat night. On Sunday morning the Fish Markt opens at 5am and the party carries on. Rooms facing main road can be noisy - ear plugs are supplied by the hotel. No breakfast facilities other than coffee/tea, cafe's close by.
The "Reepeebahn" charm of the hotel ie mirror on the ceiling in top of the bed. The room including the sheets smelled like cigarettes smoke while I asked or a non smoker room in the booking reservation in booking.com. Also lots of stains were visible on the floor and on the sofa. No toilet paper the first day.
the black cat! - washroom
When we arrived with my boyfriend the hotel was closed and alothough there was a number to call the staff arrived after almost an hour with no rush at all!
Friendly staff. Decently furnished room. Clean. Good location in between a U-bahn and S-bahn station. Bath towels could be bigger and there were no shower gel provided. No lift.
Excellent location if you think spending time in Reeperbahn. TV didn't work, no radio, no breakfast..but you'll get everything by stepping out on the streets.
Provision of earplugs (nice client friendly service - did not have to use them though, even not on a saturday night) Not very clean - I'm sorry