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Nice location overlooking the harbour and its activities, convenient for S and U bahn and walks on waterfront and St. Pauli. Plesant quiet location and nice decor (semi maritime romantic). the room Captains class was very spacious and comfortable Coffee/tea in the room, or access to a less exclusive coffe shop.
Good breakfast. Tasty food and great view from restaurant and bars. Smallest Carpaccio I’ve every time eat.
Pleasant historic hotel with new tower room if you prefer modern feel.Next to rail or metro link so can be at town hall sq in 10min.Also city circular tour bus and harbour cruise tour are 5 mins walk down some steep steps.Only 25euro taxi and 30min to airport.Can get train too. If you like to sleep with the window open then you will need the hotel supplied ear plugs! There is quite a bit of road rail harbour noise but that is the trade off for such a good location.The closed windows are triple glazed so it's quiet enough when closed.Would happily stay again.
Hotel has very convenient direct connection with airport by using S1 Bahn. City round tour stop as well as river tour are close to hotel. I will appreciate if breakfast will be included in room price.
Staff in restaurant were very welcoming despite the fact we were delayed en route and only arrived as the restaurant was due to close. Wonderful dinner and extensive breakfast in dining room with wonderful view. Our booking was for a room in the historic part of the hotel. We were 'upgraded' to a newer separate part of the hotel which was in fact disappointing as it lacked any charm and the air conditioning was not very effective.
Nearnes to transportation . All of them, including interesting areas in the sourounding. At the begining It wass dificult to find the address, as It has no visible announcement. I came in walking from the Train station near by. and pass by with not notithing it. The internall access to the room wass measleading, both ways, to go to the room or to leave it, out of the building. They should be improved .
Very good value and good location
Location. Breakfastbuffet no value for money.
It was very quiet with good heating (in a rainy, cold period). Free internet was an attraction though having to renew your ticket every 2 days was a bit annoying. And it was very convenient to transportation and the waterfront.
The position near the water was great. nice friendly beer bar. Room was small for the price, and there was repairs being carried out
The design of the hotel was good, rooms were great and had wonderful views and we had one of the best schnitzels ever in the bar when we arrived late on Friday night (service was excellent as well).
Fantastic views from the hotel bar on the 20th floor, good facilities for meetings, gym open around the clock.. Wireless internet not available in the entire hotel
The spaciousness of the room I was allocated and free access to the Internet My room was a corner room, so I was surrounded by huge glass windows which were a threat to privacy! Also, perhaps because of the size of the windows, the room tended to be cooler than I would have wished
Sushi restaurant and room servise was good. No wi-fi in the room, just with a cable. Internet low-speed connection.
Excellent innovative, well presented food style in David Restaurant, Great service in groundfloor bar, Excellent facilities
The location to the harbour and city is one of the best features
The location is great, located very close to city center and to the Elbe with a very nice view. We asked for a room in a higher floor and it has been accomplished. Hotel bar on the top floor with a great view to Elbe and harbour.
It was very comfortable and clean and the staff were great. The location is right next to the Reeperbahn which sounds good but actually can be a bit seedy
Perfect location, walking distance to the old city center
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
room was ok for a double room and very clean poor breakfast but accetable
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
Clean, bright, friendly, comfortable and excellent location. A good choice.
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
The lounges, the bar, the Dedon corner, the restaurant, the room
breakfast should be included in the price
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
The design and spirit , difference of style variations poor ventilation in the front building
Very good, very stylish and trendy
the bed and the pilows
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Early check in Saund
Good food, very central and nice staff.
Cheap to stay, decently clean Rooms had twin beds, smaller than hotel rooms in the US. We were charged for breakfast in the morning despite no one telling us there was a charge and 1 woman working the breakfast area telling us it was free when we asked her. The front desk refused to accept that anyone said that and laughed at us as if we were crazy, despite the fact that we asked the woman working in the breakfast area if it was free and she literally said yes. Other than that, no issues.
it is close to everything, good and worst places(i mean sex shops) but we are not disturbed in any way, location is good for to reach anywhere you want to go, it is up to you to choose the places you want to eat and enjoy, you can find everything together in walking distance
Location, environment, ambiance, athmosphere, cleaniness No parking facilities
Good position. Nice staff.
All very good none
Noise from the techno club downstairs until 9am in the morning.
Location in middle of the town, very good No everything was fine
A friend of mine had recommended the hotel to me, but other than the location, I knew nothing of the hotel. I found it basic, clean, and very satisfactory. Even having a room overlooking the main street, the noise wasn't too overbearing
breakfast was good the "computer room" very uncomfortable
Nice hotel in many ways, just didn't like the fact that dogs can stay in the rooms.....it maybe a German thing? not sure...but worth staying in. There is no relaxing/seating area in the hotel to unwind.The rooms are very small but clean, not suitable for children.
The district is strange.
Pleasant staff, excellant room and very good breakfast. Also quiet and central location
Location was excellent, near ST.Pauli stadion. Rooms are a bit small so I would not take my family with me.
It was very close to the concert that we were attending. Nice service and we enjoyed our stay. Glad we booked a parking space in the garage - the street is very crowded and narrow ;o)
Everything! We were pleasantly surprised with generous breakfast items; tourist information available at the front desk; English speaking staff; problem in bathroom quickly rectified upon notification to hotel staff; great location. Great, loved everything!
Very friendly staff, excellent breakfast and good location on a quite street. Playground for children just next door. It would be good to have 2 chairs in the room.
Liked the hotel. The staff was outstandingly friendly, the hotel had been recently renovated and was modern and freshly done. The breakfast room was inviting and lovely, and the breakfast offered each morning by a friendly staff was sizeable and good. It's a bit far from major metro stops. It's a hike from either the St. Pauli UBahn or the Reeperbahn SBahn. As well, the restaurants in the area are somewhat limited, and very local. The only negative was that the cable television in the room had plenty of channels, but all German. There was no offering in any other language.
Friendly staff It is off course close to the Reeperbahn so be prepared for much attention from working girls in the streets upon returning at night.
Breakfast was fantastic - the room was roomy - and the street quiet Reception was very smoky.
good value for money and excellent location close to underground and area i had to visit
Warm vibe of the hotel and friendly staff The shower wasn't great
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
Hotel well located near train stop, pretty quite even if it is in aminated area .
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
Buffet Breakfast Plastic Folding Door on Bathroom
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
Friendliness of staff
The location was perfect.
Location was very good. Walking distance to the reeperbahn. Very good for clubbers. Good for 1-2 nights stays. The price i had was very good. (59 Euro/night) Check-out at 10:30 am in the morning was really unique and not comfortable. Bathroom was really small.
friendly staff, easy to find. breakfast wasnt worth 9 euros
room was a bit shabby for the price they had no dedicated non smoking rooms
The walls in room 103 needed repair and painting.
Available parking No aircondition
The staff on reception are helpful, friendly and speak english well. The hotel has a general warm feel about it, particularly in the lobby. My room and my friends room both stunk of cigarettes, even the duvet and pillows stunk, yuk.. not nice. This meant that despite my best efforts to keep the room warm the maid had to open the window every morning and leave open.
The breakfast was vast but a little expensive - 9 Euros. The room was clean and comfortable and the hotel was in a very central location to public transport and the St. Pauli district which suits young travellers with cool cafes and bars. The internet in the foyer and wireless was not working for the first two days of my stay and staff didn't really seem bothered about it which was annoying as I needed it for work. They eventually fixed it after me hassling them repeatedly.
Proximity to the city centre.
everything i needed was available location is so so
The location was ok Too expensive, room too small, no tea or coffee making facilities in the room.
Location is good, close to either reeperstreet and fish market, good choice for a short stay bath room is way too small
The staff was very friendly and helpful. Breakfast was very good. Rooms can be noisy
Leaving it. Room was clean and basic. It's in a red light area. Do not book this hotel unless you are happy to arrive via the Reeperbahn (strip clubs, bars selling cheap drink, brothels) or Simon-Utrecht-Strasse (homeless people sleeping on the streets, fears about personal safety). When I booked this hotel I had no expectation about this. Thank God I didn't take my daughters! The wifi didn't work in my room, and I had to sit in the very basic bar downstairs to use the wifi. The safe in the room wasn't open
Long breakfast time-frame. That's all about the good stuff. Low value for money: like a hostel - but less fun. like a cheap hotel, but expensive. The room wasn't big nor comfortable. if you have a big luggage, you'll have problems to move within the room.
the cleanliness, the excellent staff,the proximity to the reeperbahn nothing
very clean room, excellent shower, excellent location. only cold water in bathroom sink
Wanted to stay in the red light district and it certainly was in bang in the middle Close to tube. Eat very late at night They should have sold earplugs but we did bring our own!
It was too noisy at night until 5-6 am in the morning. I would recommend giving earplugs to the persons that don't like the noise.
Good Location, plenty of places to eat and only 20 minutes walk from the Hamburg Messe Exhibition Centre. Metro 5 minutes away. No telephone in room. The Hotel does not take credit cards !! - but will accept debit cards (if pushed).
The breakfast was delicious. The staff was very courteous and helpful. The rooms were clean with comfortable beds. The neighborhood was not really our scene (sex clubs, brothels, etc.). Music and drunk people from the surrounding clubs were very loud until about 6am every morning. We came back to the hotel late in the evening to come upon a very drunk man puking near the entrance.
Central location Stained carpets, basic facilities, smelt horrible, no rubbish bins, shower leaked, no fire escape, etc etc!
Friendly personal, very good located Sometimes a little bit loud outside - but ok for this location (Reeperbahn)
It is on the Reeperbahn, so great for night life in Hamburg. The staff allowed us to book in at 11.30am, which was very helpful. It was very noisy at night - not an issue for us and it was obvious when booking that it would be, but definitely not good for families etc
Rooms were clean and had a shower. Ideal for Stag do's. Teyn
The staff were very friendly, layed back and helpful, the room was very clean. this is awesome budget hotel and is more like a 2 star. Rooms did not have a safe.
I liked its location and friendly staff Room wasn't cleaned during the stay.
staff were friendly, room was clean and despite its location it was quiet.
Excellent location for young people who want to go out at night at the Reeperbahn. Cheap and not far from the city center, so it's ok for back-packers too. Cover the windows a bit more more, too much light in the morning. If you went out at the Reeperbahn clubs, the few hours you can get to sleep are in the morning:) Everything else was fine.
the location was excellent it could benefit from some renovation
proximity to concert venue -
My room was very clean. The reception was open 24 hours. The location was very close to public transport. Half of the staff I encountered were very friendly and half of the staff were rude. I felt less of a guest and more of a customer.
The room was clean, staff helpful. Close to eating out places. Fairly priced. Close to underground station. Nice basic hotel - was suitable for my business trip needs. Loud outside! Windows of my room was on a main street - drunk youth was shouting around all night long! Not much of a soundproof at all... Altona train station is rather 15-20 minutes of fast walk than 5mins mentioned in another review.
that it was clean and simple, all you want when you're gonna be 99% of your time out, but yet a bit of privacy and comfort at night and in the morning. Mostly the location, which is both pretty good and pretty bad, it's central, but on this big street and at night it was noisy. They do have rooms facing the courtyard on the back of the hotel, so it really depends what you get, you might not have that problem at all.
Good location good price only standard comforts, but fairly clean
Closeness to all amenities in Hamburg and very friendly staff.
Alright breakfast, own parking places in the yard, reasonably priced wi-fi. Somewhat loud if you keep the window open, very dark bathroom.
Easy booking in process and friendly reaxed staff
The hotel was central and the rooms were clean I am unsure if i have payed twice as i had booked the room with Booking .com but the hotel would not let me check in untill i had payed for the room. If this is the case i would expect you to refund the first payment. I have the reciept of you need it.
we were only at the hotel for a total of 6 hours. that was just sleeping.
Clean, modest hotel, good situation. Parking garage just under building, near metro station. Wireless internet connection too expensive 8.90, and it is per pc not per room. Internet connection should be include in hotel price or be modest.
The hotel is convenient...staff were helpful
breakfast was very good for a 2 stars hotel, kea card system is very practice
The Hotel is located near the city centre.
The location was perfect.All the staff were curteious and efficient.
The hotel was very clean. Breakfast was great. Staff were efficient and friendly.
Location is good, My girlfriend has discount for free breakfast by ISIC card in IBIS hotels.But manager refused.