Overview

The Whitehall Houston
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1700 Smith Street, Houston, TX 77002, United States
+1 713 739 8800

Rp 1,853,334+

Overall guest ratings

8.5/10 Excellent
Based on 1,062 reviews

Review highlights

  • 8.7
  • 7.7
  • 7.1
  • 5.0

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Whitehall Houston puts you within a 10-minute drive of Downtown Aquarium and Toyota Center, plus an airport shuttle is available for USD 30-50 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Edgar's Hermano, one of 2 restaurants, which serves Tex-Mex cuisine and is open for lunch and dinner. 2 bars/lounges and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like Tempur-Pedic beds with premium linens.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,062 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.0 "70% were impressed by the valet service."
      9.3 "93% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
    • 7.7 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Internet works."
    • 6.2 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.0 "Average comfort."
      4.9 "51% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."

    Overall rating

    8.6 Excellent
    Based on 541 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
    • 7.9 "Good bar."
    • 7.9 "Good location."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.2 "For 88%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
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    Overall rating

    8.5 Excellent
    Based on 233 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 5.7 "Average value."
    • 5.0 "Rooms are ok."
      1.6 "84% thought they were poorly maintained."
    • 4.6 "Not very comfortable."
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    Overall rating

    8.0 Good
    Based on 127 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.5 "Good location."
    • 7.3 "Good cleanliness."
      7.0 "70% said rooms were clean."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.0 "Vibe was decent."
    • 5.3 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
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    Overall rating

    8.4 Excellent
    Based on 159 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good location."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Vibe was decent."
    • 5.2 "Average value."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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