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Castleton Hotel

164-166 Sussex Gardens, London, W2 1UD, United Kingdom
+44 207 706 4666

Rp 1,027,028+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

6.5/10 Good
Based on 2,042 reviews

Review highlights

  • 9.8
  • 8.3
  • 4.7
  • 3.7

Nearby

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    About

    With a stay at Castleton Hotel in London (London City Centre), you'll be convenient to Kensington Gardens and Selfridges. This hotel is close to Royal Albert Hall and Imperial College London.

    Rooms

    Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    A complimentary English breakfast is served on weekdays.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    Based on 2,042 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
    • 6.9 "Average value."
    • 5.9 "Internet is average."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Not very clean."
    • 3.7 "Disappointing food."
    • 2.6 "Horrible vibe."
    • 2.3 "Awful rooms."
    • 1.9 "Quite uncomfortable."
    View all review categories

    Overall rating

    6.4 Good
    Based on 837 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Great service."
      8.1 "81% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.5 "Average value."
    • 5.8 "Internet is average."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
    • 3.7 "Disappointing food."
      1.4 "86% did not enjoy the desserts."
      1.1 "89% found the side dishes unedible."
    • 2.2 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 2.2 "Awful rooms."
      0.6 "94% said rooms were small."
      1.3 "87% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      0.6 "94% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      3.1 "For 69%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
    • 1.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    View all review categories

    Overall rating

    6.5 Good
    Based on 633 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 6.5 "Average value."
    • 5.8 "Internet is average."
    • 5.1 "Breakfast is mediocre."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.9 "51% said the bathroom was dirty."
    • 3.4 "Disappointing food."
      1.4 "86% did not enjoy the desserts."
    • 2.5 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      4.5 "55% criticized the plain hotel."
    • 2.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      4.2 "58% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 2.2 "Awful rooms."
      0.6 "94% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      0.8 "92% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      3.3 "For 67%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
      4.9 "51% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.3 Good
    Based on 40 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "High value."
    • 6.1 "Breakfast is mediocre."
    • 2.2 "Awful rooms."
      0.5 "95% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
    • 1.5 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.2 "98% criticized the small bathroom."

    Overall rating

    6.7 Good
    Based on 530 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.1 "Average cleanliness."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 3.8 "Disappointing food."
    • 3.0 "Horrible vibe."
      3.0 "70% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      0.5 "95% said rooms were small."
      2.2 "78% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.2 "98% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% had problems with the shower."
      0.7 "93% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "For 62%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
    • 1.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 1.4 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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